Resilience & Reimagination

There is a socio-economic imperative for companies to reconfigure their operations and transform them for improved performance, resilience, and environmental sustainability. Leading organizations are applying lessons from the COVID-19 pandemic and increasingly frequent climate-change-related shocks to reimagine what “operational performance” truly means.

They’ve recognized that new digital tools and analytic approaches are freeing enterprises from having to choose between accelerated productivity improvement, environmentally conscious resource and product-lifecycle management, lowered carbon emissions, and a flexible value chain. Instead, businesses can—and must—attain all of them at the same time.

An operating model for the next normal is one that continues to generate value through business cycles, managing competitive disruption, increased environmental regulation, and profound economic and social shifts. And to be effective, it will require a workforce with the skills to capture the opportunities and value available from digital and analytics technologies.

We help organizations understand precisely where and how they can maximize operational performance, resilience, and environmental sustainability and identify opportunities for reimagination including through conscious consumption and demand management. Through thoughtful, targeted development of the highest-impact applications of new technologies and workforce capability building, an organization can create a virtuous cycle in which resilience and reimagination drive simultaneous improvements in productivity and environmental sustainability.