Improve customer experience and operations
Digitize operations to improve customer and employee experience
Improve enterprise productivity
Make a transformational change
cost savings through automation
increase in customer satisfaction
McKinsey Global Institute Director and Senior PartnerMinneapolis
Leads insights and discussions on future of work, gender equality, racial equity, and productivity. Serves clients across strategy...
Brings digital-operations and lean-management expertise to help clients in the banking, insurance, retail, and healthcare sectors...