How We Help Clients

On-demand consumer insights
Accelerating paths to growth
Maximizing revenue potential
Enhance the consumer experience
Transform digital and tech
Make operations leaner, faster, and greener
Gain organizational agility for business resilience

Who We Serve

All impact stories

How a major New Zealand retailer reinvented itself around customer satisfaction
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Increasing sales for a global apparel brand on a U.S. online marketplace
Establishing a marketplace technology platform at a major retailer
Building a new omnichannel business for a large Chinese grocer
Boosting marketing return on investment
Optimizing the supply chain for an international nonfood retailer
Renewing store formats for a major grocery retailer

Our people

Sajal Kohli
Becca Coggins
Dymfke Kuijpers
Praveen Adhi
Achim Berg
Pavlos Exarchos
Daniel Läubli
Franck Laizet
Daniel Zipser

Featured Collection

The state of grocery retail
Collection

The state of grocery retail

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Featured insights

ConsumerWise
Expertise

ConsumerWise

McKinsey on Consumer and Retail Podcast
Collection
McKinsey on Consumer and Retail Podcast: Insights from experts on business and management
Chefs wearing protective face masks preparing a dish in restaurant kitchen
Article
Cooking up extraordinary growth for restaurants during a downturn
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Female friends shopping together in clothing boutique.
Report
State of Fashion report archive (2017-2023)
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Overhead View Of Young Woman Doing Online Shopping With Smart Phone
Article
Four ways to achieve pricing excellence in retail marketplaces
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Article
Beyond the distribution center
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Keep Exploring

overhead view of beverage packaged goods assembly line
Consumer Packaged Goods
Periscope by McKinsey
Periscope by McKinsey

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