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Retail
Helping retailers win in their markets
Learn more
How we help clients
Apparel, Fashion & Luxury
Advanced Analytics
Commercial Transformation
Digital & Multichannel Excellence
Grocery
Marketing
Operations
Organization
Strategy
Our people
Sajal Kohli
Senior Partner, Chicago
Leads McKinsey’s Global Retail and Consumer Packaged Goods Practices and works with retail and consumer-goods companies to guide growth, commercial...
Becca Coggins
Senior Partner, Chicago
Advises retail and hospitality clients on transforming their performance, health, and capabilities
Tracy Francis
Senior Partner and Chief Marketing Officer, São Paulo
Advises clients and serves as our global chief marketing officer; leads the firm’s environmental, social, and governance initiatives
Impact stories
Boosting marketing return on investment
Optimizing the supply chain for an international nonfood retailer
Renewing store formats for a major grocery retailer
Featured Collection
Collection
Global surveys of consumer sentiment during the coronavirus crisis
May 13, 2021
– Consumer optimism varies by country depending on what stage each country is in the coronavirus contagion cycle.
Featured insights
Podcast
McKinsey on Consumer and Retail Podcast: Insights from experts on business and management
McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for business success. Topics covered include strategy, technology, marketing, operations, and organization.
Featured Capabilities
Modern Retail Collective
Bringing multiple brands, technologies, store operations, and analytics together to unlock the future of brick-and-mortar retail.
OMNI
OMNI uses predictive geospatial analytics to determine the full market potential of a retailer’s store footprint and maximize...
performance across channels.
Related Practices
People & Organizational Performance
We work shoulder-to-shoulder with our clients to ensure their organizations are capable of achieving the transformation they want and sustaining it for years to come.
Consumer Packaged Goods
Helping clients define strategies and strengthen their organizations and operations.
Connect with our Retail Practice
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