Retail

Helping retailers win in their markets

Our people

Sajal Kohli

Senior Partner, Chicago
Leads McKinsey’s Global Retail and Consumer Packaged Goods Practices and works with retail and consumer-goods companies to guide growth, commercial...

Becca Coggins

Senior Partner, Chicago
Advises retail and hospitality clients on transforming their performance, health, and capabilities

Tracy Francis

Senior Partner, São Paulo
Leads our consumer packaged goods and retail work in Latin America, helping leading consumer-focused companies drive transformations, and the...

Impact stories

Featured Collection

Collection

Global surveys of consumer sentiment during the coronavirus crisis

– Consumer optimism varies by country depending on what stage each country is in the coronavirus contagion cycle.

Featured insights

Podcast

McKinsey on Consumer and Retail Podcast: Insights from experts on business and management

McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for business success. Topics covered include strategy, technology, marketing, operations, and organization.

Featured Capabilities

Modern Retail Collective

Bringing multiple brands, technologies, store operations, and analytics together to unlock the future of brick-and-mortar retail.

OMNI

OMNI uses predictive geospatial analytics to determine the full market potential of a retailer’s store footprint and maximize... performance across channels.

Related Practices

Accelerate

McKinsey Accelerate helps clients achieve and sustain transformational impact over time and, post COVID-19, prepare for the next normal.

Consumer Packaged Goods

Helping clients define strategies and strengthen their organizations and operations.

Connect with our Retail Practice