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McKinsey on Consumer and Retail Podcast: Insights from experts on business and management

McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for business success. Topics covered include strategy, technology, marketing, operations, and organization.

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Podcast

How CPG companies can sell online profitably

– Making a profit in e-commerce can be a struggle for consumer-packaged-goods manufacturers. Two McKinsey experts discuss the problem—and potential solutions.
Podcast

Understanding the ever-evolving, always-surprising consumer

– With consumer behavior changing rapidly—and, often, in unexpected ways—companies must get better at anticipating and responding to new consumer needs and preferences. Our experts explain how.
Podcast

Prioritizing sustainability in the consumer sector

– Consumers and companies alike are becoming more interested in making sustainability-focused choices, but how to do so isn’t always clear. Two McKinsey partners provide some research-based insights.
Podcast

Taking a good look at the beauty industry

– After a challenging year, beauty brands are bouncing back. The most successful ones offer a distinctive omnichannel customer experience while prioritizing sustainability and inclusivity.
Podcast

Shaping the workforce of the future in retail and consumer goods

– Forward-thinking companies are creating thoughtful guidelines for hybrid work environments, training employees in adaptability and resilience, and proactively reskilling their workforces.
Podcast

How tech will revolutionize retail

– The retailer of the future will harness the power of data, quantum computing, artificial intelligence, and augmented reality, says serial entrepreneur and technology expert John Straw.
Podcast

Gen Z and the Latin American consumer today

– Our research shows that Generation Z is more pragmatic than millennials, and that Latin American consumers aren’t as optimistic as they used to be.
Podcast

Holiday shopping in 2020

– Consumers, longing for normalcy and eager for something to celebrate, plan to spend money during the holidays—but differently from the way they have in the past.
Podcast

What’s ahead for US restaurants

– With indoor dining severely constrained, restaurant operators need to find creative ways to “unbundle” the dining experience and build customer loyalty.
Podcast

The path forward for the US retail industry

– What will it take for US retailers to succeed post-COVID-19? Three McKinsey partners offer their views.
Podcast

How Gen Z and millennials are shaping the future of US retail

– America’s youngest consumers are upending companies’ expectations. Here’s what retailers and brands can do about it.
Podcast

The Chinese consumer: Resilient and confident

– In this podcast, two China-based McKinsey partners impart advice on how companies can succeed in China’s fast-recovering consumer market.

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