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Our latest thinking on the issues that matter most in business and management.
Article

Ordering in: The rapid evolution of food delivery

– Succeeding in the fast-growing food-delivery ecosystem will require understanding how overlapping economic forces affect a complex web of stakeholders.
Article

Buying into a more sustainable value chain
– Two-thirds of the average company’s environment, social, and governance footprint lies with suppliers. Procurement leaders... who take bold action can make a decisive difference in sustainability.
Executive Briefing

COVID-19: Implications for business
– Our latest perspectives on the coronavirus outbreak, the twin threats to lives and livelihoods, and how organizations can prepare... for the next normal.
Article

C2C e-commerce: Could a new business model sell more old goods?
– Like other e-commerce but with less fanfare, C2C trade has expanded during the COVID-19 crisis alongside demand for recycled goods.... A new business model could support still stronger growth.
Article

Four ways pharma companies can make their supply chains more resilient
– Pharmaceutical supply chains have become global and complex. With more outsourcing, new modalities, and novel ways to reach patients,... it’s critical to ensure that they can withstand shocks.

The Next Normal

Emerging stronger from the coronavirus pandemic
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Article - McKinsey Quarterly

‘Great Attrition’ or ‘Great Attraction’? The choice is yours
Article

When will the COVID-19 pandemic end?
Executive Briefing

COVID-19: Implications for business
Interactive

What matters most? Five priorities for CEOs in the next normal

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Article - McKinsey Quarterly

‘Great Attrition’ or ‘Great Attraction’? The choice is yours
– A record number of employees are quitting or thinking about doing so. Organizations that take the time to learn why—and act thoughtfully—will... have an edge in attracting and retaining talent.
Article - McKinsey Quarterly

A $300 billion opportunity: Serving the emerging Black American consumer
– There’s a big market to be unearthed if companies meet the real needs of Black consumers.
Interview

Much anew about ‘nudging’
– Almost 15 years after introducing a critical choice-making framework, behavioral economists Cass Sunstein and Richard Thaler reflect... on its continuing impact on business and society.
Article - McKinsey Quarterly

Three keys to building a more skilled postpandemic workforce
– Many companies face large, and growing, skills deficits. A few companies approach skill building in a more integrated way—and... are quietly gaining an edge on rivals.
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Podcast

From fighter pilot to robotics pioneer: An interview with Missy Cummings
– One of the US Navy’s first female fighter pilots, the engineering and robotics professor talks about the promise and peril... of automation in airplanes and cars, predicting a “very distinct shift away from replacing human reasoning to augmenting human reasoning.”
Discussion Paper - McKinsey Global Institute

Beyond income: Redrawing Asia’s consumer map
– Asia’s consumer markets are not only growing rapidly but diversifying and segmenting. Three changes in perspective are key... to understanding new consumption paths in the region.
Podcast - McKinsey Global Institute

How Hamilton stayed alive during the pandemic: An interview with producer Jeffrey Seller
– “I’m looking at theater over the course of the next generation. And ensuring that theater is accessible to the many,... not just the few.”
Report - McKinsey Global Institute

The economic state of Black America: What is and what could be
– Closing racial gaps across the economy is not only about righting historic wrongs. It is also about choosing a more dynamic future... and realizing the full potential of a massively underutilized source of talent, to the benefit of all Americans.
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