Retail Insights
Featured Insights
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From cost center to competitive advantage: Modernizing reverse logistics with AI
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By using AI and automation to redesign reverse logistics, retailers can convert $200 billion in annual costs into business value.
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Merchants unleashed: How agentic AI transforms retail merchandising
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Agentic-AI-empowered merchants will spend less time reporting and more time strategizing. But getting there will require new...
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What US consumers want from restaurants in 2026
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A new McKinsey analysis shows how cost consciousness, shifting tastes, and channel choices are reshaping the US restaurant landscape...
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Asia–Pacific consumer sentiment: Stability, selectivity, and spending shifts
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Easing inflation and shifting confidence are reshaping how consumers spend—and how companies should prepare for what comes...
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The State of Fashion 2026: When the rules change
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Fashion leaders have moved past uncertainty, but challenges including economic volatility, evolving consumer priorities, and...
The State of Grocery Retail Europe 2025
Podcast
Collection
McKinsey on Consumer and Retail Podcast: Insights from experts on business and management
McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for business success. Topics covered include strategy, technology, marketing, operations, and organization.