Retail Insights

Featured publications

Issue

Future of retail operations: Winning in a digital era

– This compendium explores the breadth of change and risk throughout the modern retail industry.
Issue

Perspectives on retail and consumer goods, Number 8

– The eighth edition contains our latest thinking on the topics that matter most to retail and Consumer Goods leaders.

Featured Insights

Podcast

What’s ahead for US restaurants

– With indoor dining severely constrained, restaurant operators need to find creative ways to “unbundle” the dining experience and build customer loyalty.
Article

How Middle East and Africa retailers can accelerate e-commerce: Imperatives for now and the next normal

– To offset the impacts of the COVID-19 crisis, retailers in the Middle East and Africa must act in three key ways: sustain, adapt,... and build.
Podcast

The path forward for the US retail industry

– What will it take for US retailers to succeed post-COVID-19? Three McKinsey partners offer their views.
Article

US consumer-packaged-goods advertising in the next normal

– The recovery in the United States will be nonlinear and granular. Three marketing capabilities will separate leaders from the... pack.
Podcast

How Gen Z and millennials are shaping the future of US retail

– America’s youngest consumers are upending companies’ expectations. Here’s what retailers and brands can do about... it.
Podcast

The committed innovator: An interview with Kellogg’s Nigel Hughes

– With more people eating at home than in the past 150 years, food companies have an opportunity. Nigel Hughes, head of R&D... and Innovation at Kellogg Company, discusses ways to capture it.
Article

Consumers with food allergies: A growing market remains underserved

– A quarter of Americans now avoid allergens in the food they buy—and tell us they are hungry for innovation.
Podcast

The Chinese consumer: Resilient and confident

– In this podcast, two China-based McKinsey partners impart advice on how companies can succeed in China’s fast-recovering... consumer market.
Article

Beating the shrink on grocery shelves

– How leading grocers are reducing waste and bolstering profits while keeping pace with shoppers’ changing needs.

Coronavirus: Leading through the crisis

Insights on how organizations can respond, and what happens next

Want to learn more about how we help clients in Retail?

More insights

Article

Hospitality and COVID-19: How long until ‘no vacancy’ for US hotels?

– New research indicates an extended and variable return for one of the hardest-hit industries
Webcast

Retail Reimagined

We have jumped ten years forward in digital penetration in 90 days’ time. It’s time to rethink both digital and in-store... experience.
Article

Modern CPG product development calls for a new kind of product manager

– Consumer-goods companies need to balance rapidly changing consumer and market needs with relevant product experiences. Enter the... modern product manager.
Article

Reimagining consumer-goods innovation for the next normal

– As the COVID-19 pandemic continues and new consumer behaviors play out, it’s time for manufacturers to reimagine their innovation... portfolios to lead in the next normal.
Podcast

The Chinese consumer: Resilient and confident

– In this podcast, two China-based McKinsey partners impart advice on how companies can succeed in China’s fast-recovering... consumer market.
Article

The value pitch: The importance of team value management

– Football is a business unlike any other. While money is important, the winning formula is more about the sound management of a... club’s most important asset: its team.
Article

Closing the skills gap in retail with people analytics

– Retailers that embrace people analytics are poised to streamline their onboarding process, retain strong employees, and ultimately... maximize productivity.
Article

Thriving in Latin America’s next normal: Commercial excellence in CPG

– Our latest survey shows that the region’s leading consumer-packaged-goods companies are agile, collaborative, data driven,... and digital in their commercial approach.
Report

Fashion on climate

– How the fashion industry can urgently act to reduce its greenhouse-gas emissions
Podcast

Reinvigorating growth in the consumer-goods industry

– In this episode of the McKinsey on Consumer and Retail podcast, three senior partners discuss the changes that will fuel... the next generation of growth for consumer-packaged-goods companies.
Article

Unlocking the online retail opportunity with European farmers

– What can digital retailers in the agriculture sector do to encourage what could be a €10 billion market?
Sorry, we couldn't find any results. Try removing some filters.

Connect with our Retail Practice