Retail Insights

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China: Still the world’s growth engine after COVID-19

– Consumers, one of the key drivers powering China’s economic rebound, have regained confidence and are spending at levels... seen before the outbreak of the COVID-19 pandemic.

Perspectives on retail and consumer goods, Number 8

– The eighth edition contains our latest thinking on the topics that matter most to retail and Consumer Goods leaders.

Featured Insights


Five charts that set the tone as New York Fashion Week 2021 kicks off

– As New York Fashion Week kicks off a new season of fashion weeks around the globe, these are the five themes to watch.

‘Consumers are reconsidering what’s in their closets’: The state of fashion in 2021

– In this interview, Tiger of Sweden CEO Linda Dauriz shares her views on design inspiration and digital innovation—and why... consumers are embracing conscious consumerism.

Less is the new more: The state of fashion in 2021

– In this interview, McKinsey senior partner Achim Berg discusses how consumers in 2021 want fewer things and more clarity—and... why digital is the future of retail.

Sporting goods 2021: The next normal for an industry in flux

– Eight trends are shaping the sporting goods industry in 2021. To win in the next normal, players must adapt to a shifting landscape.

The diversity imperative in retail

– Consumers are expecting more from brands than ever before, and the cost is high for retailers that don’t take action on... racial equity, diversity, and inclusion.

A new model for the consumer-goods industry

– Twelve trends, accelerated by the COVID-19 crisis, are disrupting the consumer-goods industry’s traditional success model.

For H&M, the future of fashion is both ‘circular’ and digital

– Companies that “embrace circularity and digitization at the same time” will dominate the fashion industry, says Vanessa... Rothschild, H&M Group’s global sustainability steering and development manager.

The State of Fashion 2021: In search of promise in perilous times

– In 2021, the COVID-19 pandemic will accelerate industry trends, with shopping shifting to digital channels and consumers continuing... to champion fairness and social justice.

The Next Normal – The future of fashion: Sustainable brands and ‘circular’ business models

There’s no denying that the fashion industry has been a major contributor to climate change and biodiversity loss—which... means the industry’s sustainability efforts are critical to our planet’s health. In this edition, The Next Normal explores the coming decade in sustainable fashion.
Coronavirus: Leading through the crisis

Coronavirus: Leading through the crisis

Insights on how organizations can respond, and what happens next

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Rapid revenue recovery after the crisis: Strategies for success

– The COVID-19 pandemic has upended norms about retail, brand loyalty, and consumer behavior. That’s creating both a massive... challenge and a rare opportunity for bold players to accelerate growth.

Hospitality and COVID-19: How long until ‘no vacancy’ for US hotels?

– New research indicates an extended and variable return for one of the hardest-hit industries

Retail Reimagined

We have jumped ten years forward in digital penetration in 90 days’ time. It’s time to rethink both digital and in-store... experience.

Future of retail operations: Winning in a digital era

– This compendium explores the breadth of change and risk throughout the modern retail industry.

How consumer companies are adopting agility during the COVID-19 pandemic

– Under pressure during the pandemic, many consumer companies turned to agile. Here’s how they accelerated adoption of agile... practices across their organizations.

Did online delivery kill the vending machine?

– Not in Japan, says Costin Mandrea, the head of commercial at Coca-Cola Bottlers Japan Inc., who’s making its vast network... of unmanned retailers smarter and more integrated into people’s daily lives.

Ensuring high service levels to meet high consumer-demand volatility

– The pandemic continues to shift consumer demand as CPG companies scramble to adjust. Six best practices can enhance the supply... chain now while positioning companies for long-term success.

Is luxury resale the future of fashion?

– Consumers will increasingly shun cheap clothes and favor preowned designer goods instead, predicts Max Bittner, the CEO of resale... platform Vestiaire Collective.

The future of sustainable fashion

– Consumers will increasingly expect—and demand—an emphasis on sustainability from fashion brands. Circular business... models won’t be optional.

Gen Z and the Latin American consumer today

– Our research shows that Generation Z is more pragmatic than millennials, and that Latin American consumers aren’t as optimistic... as they used to be.

How European shoppers will buy groceries in the next normal

– As the COVID-19 pandemic continues, early evidence shows that some—but not all—of Europeans’ new grocery-shopping... habits will stick.
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