Retail Insights
Featured Insights
Article
Merchants unleashed: How agentic AI transforms retail merchandising
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Agentic-AI-empowered merchants will spend less time reporting and more time strategizing. But getting there will require new roles and ways of working.
Article
What US consumers want from restaurants in 2026
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A new McKinsey analysis shows how cost consciousness, shifting tastes, and channel choices are reshaping the US restaurant landscape...
Article
Asia–Pacific consumer sentiment: Stability, selectivity, and spending shifts
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Easing inflation and shifting confidence are reshaping how consumers spend—and how companies should prepare for what comes...
Article
The State of Fashion 2026: When the rules change
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Fashion leaders have moved past uncertainty, but challenges including economic volatility, evolving consumer priorities, and...
Interview
How the world’s largest restaurant franchise operator uses AI
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Flynn Group is testing AI tools that promise to transform how restaurants are run—and how customers experience them.
The State of Grocery Retail Europe 2025
Podcast
Collection
McKinsey on Consumer and Retail Podcast: Insights from experts on business and management
McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for business success. Topics covered include strategy, technology, marketing, operations, and organization.