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Michael Chui

MGI Partner, San Francisco
Leads research on the impact of information technologies and innovation on business, the economy, and society

Acerca de Michael

Dr. Michael Chui is a partner at the McKinsey Global Institute (MGI), McKinsey's business and economics research arm. He leads research on the impact of disruptive technologies and innovation on business, the economy, and society. Michael has led McKinsey research in such areas as data & analytics, social & collaboration technologies, the Internet of Things, and artificial intelligence, robotics & automation.

Michael is a frequent speaker at major global conferences, and his research has been cited in leading publications around the world. His PhD dissertation, entitled "I Still Haven't Found What I'm Looking For: Web Searching as Query Refinement," examined Web user search behaviors and the usability of Web search engines.

As a McKinsey consultant, Michael served clients in the high-tech, media, and telecom industries on strategy, innovation and product development, IT, sales and marketing, M&A, and organization. He is also on the boards of Churchill Club and the Asia Society of Northern California and a member of the Council on Foreign Relations.

Prior to joining McKinsey, Michael served as the first chief information officer of the city of Bloomington, Indiana, where he re-architected the enterprise architecture using open source technologies and led a project that resulted in Bloomington becoming the first community in the world to offer both live and archived video streaming of public meetings on the Web.

Before that, Michael was founder and executive director of HoosierNet, Inc., a nonprofit cooperative Internet service provider that offered dial-up and broadband access to the Internet to consumers, nonprofits, governments, and businesses.

Michael is based in McKinsey's San Francisco Office.

Automation around the world
Michael Chui explains how the pace at which automation could take hold in different countries depends on several factors, particularly wage rates and the automation potential of activities.


AI could reach US$3.5–5.8 trillion in global value annually,” BNN TV, April 2018

Robot jobs apocalypse predictions are overblown,” Bloomberg Markets, December 2017

Should Americans fear automation?,” Bloomberg News, March 2017

Machines replacing workers: documents raise worries about loss of jobs,” CTV News, March 2017

Robots will take jobs, but not as fast as some fear,”, January 2017

Partnering with robots,” CBC News, January 2017

McKinsey: IoT cyber risks have to be managed,” CNBC, May 2016

McKinsey’s Chui: 45% of paid activities can be automated,” (Audio) Bloomberg News, February 2016

McKinsey's report on big data audio,” Bloomberg Markets, December 2016

The Internet of Things: New insights from the McKinsey Global Institute,” McKinsey & Company, July 2015

Are we entering the age of robot CEOs?,” Bloomberg West, November 2015

Automating the c-suite,” CNBC, November 2015

Disruptive entrepreneurs: An interview with Eric Reis,” McKinsey Global Institute, April 2014

Not just big data, but open data,” Yahoo Finance, December 2013

Michael Chui: The economic potential of open data,” O'Reilly Strata Conference, October 2013

Big Data—Michael Chui of McKinsey Global Institute,” USI Conference, September 2013

Published work

Applying AI: Where—and how—to put artificial intelligence to work,” McKinsey & Company, May 2018

Notes from the AI frontier: Applications and value of deep learning,” McKinsey Global Institute, April 2018

What AI can and can’t do (yet) for your business,” McKinsey Quarterly, January 2018

Digital China: Powering the economy to global competitiveness,” McKinsey Global Institute, December 2017

Jobs lost, jobs gained: Workforce transitions in a time of automation,” McKinsey Global Institute, November 2017

Taking the pulse of enterprise IoT,” McKinsey & Company, July 2017

Advanced social technologies and the future of collaboration,” McKinsey Global Institute, July 2017

How artificial intelligence can deliver real value to companies,” McKinsey Global Institute, June 2017

What's now and next in analytics, AI, and automation,” McKinsey Global Institute, May 2017

"25% of CEOs' time is spent on tasks machines could do," Harvard Business Review, February 2017

How technology is reshaping supply and demand for natural resources,” McKinsey Global Institute, February 2017

Harnessing automation for a future that works,” McKinsey Global Institute, January 2017

The age of analytics: Competing in a data-driven world,” McKinsey Global Institute, December 2016

Technology, jobs, and the future of work,” McKinsey Global Institute, December 2016

Most industries are nowhere close to realizing the potential of analytics,” Harvard Business Review, December 2016

The big impact from big data,” Livemint, December 2016

Where machines could replace humans—and where they can’t (yet),” McKinsey Quarterly, July 2016

How social tools can reshape the organization,” McKinsey Global Institute, May 2016

Four fundamentals of workplace automation,” McKinsey Quarterly, November 2015

An executive's guide to the Internet of Things,” McKinsey Quarterly, August 2015

Unlocking the potential of the Internet of Things,” McKinsey Global Institute, June 2015

Protecting student data in a digital world,” McKinsey & Company, April 2015

How a private-sector transformation could revive Japan,” McKinsey Global Institute, March 2015

Competition at the digital edge: ‘Hyperscale' businesses,” McKinsey Quarterly, March 2015

Transforming the business through social tools,” McKinsey & Company, January 2015

China's digital transformation,” McKinsey Global Institute, July 2014

How government can promote open data,” McKinsey & Company, April 2014

Lions go digital: The Internet's transformative potential in Africa,” McKinsey Global Institute, November 2013

Open data: Unlocking innovation and performance with liquid information,” McKinsey Global Institute, October 2013

Disruptive technologies: Advances that will transform life, business, and the global economy,” McKinsey Global Institute, May 2013

Evolution of the networked enterprise: McKinsey Global Survey results,” McKinsey & Company, March 2013

Capturing business value with social technologies,” McKinsey Quarterly, November 2012

The social economy: Unlocking value and productivity through social technologies,” McKinsey Global Institute, July 2012

Big Data: The next frontier for innovation, competition, and productivity,” McKinsey Global Institute, May 2011

Internet matters: The 'Net's sweeping impact on growth, jobs, and prosperity,” McKinsey Global Institute, May 2011

Clouds, big data, and smart assets: Ten tech-enabled business trends to watch,” McKinsey Quarterly, August, 2010

The Internet of Things,” McKinsey Quarterly, March 2010

Six ways to make Web 2.0 work,” McKinsey Quarterly, February 2009


Indiana University
PhD, computer science and cognitive science
MS, computer science

Stanford University
BS, symbolic systems