Technology, Media & Telecommunications

Navigating rapidly changing markets to promote innovation, capture new opportunities, and create value

Technology, media, and telecommunications companies are at the heart of the digital economy—building the infrastructure and devices that connect people, businesses, and countries. Companies across these industries generate more economic profit than any other sector of the global economy, yet they are not shielded from the disruptions that they themselves create.

We help technology, media, and telecommunications leaders accelerate sustainable and inclusive growth in this rapidly developing market—to build internal capabilities, integrate digital and analytics tools into their organizations, and transform the ways in which they work to improve their business in substantial, sustainable ways.

Featured event

Event

Join us at MWC 2023

MWC is all about connection and bringing together the people and businesses who shape our world.

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How we help clients

Consumer Technology & Media

Powering consumer growth and disruption

Telecommunications Operators

Integrating new tools and technologies to improve business outcomes

Enterprise Software

Accelerating growth amid a shifting industry landscape

Digital IT Services

Driving growth and competitiveness in the digital era

Technology Infrastructure

Attaining growth amid unprecedented disruption

Start-ups & Venture Capital

Accelerating the next generation of innovators

McKinsey Center for Advanced Connectivity

The McKinsey Center for Advanced Connectivity helps organizations leverage the world’s new digital backbone – including 5G, fiber, cable, Wi-Fi, and short-range technologies – to innovate, boost productivity, and capture the opportunity of a more connected world.

Learn more about McKinsey Center for Advanced Connectivity

40+

of top 50 global telecom operators served

5+

of the top 10 technology providers served

11

of the top 12 media & entertainment conglomerates served

200+

fast-growth startups served

Impact stories

Conducting an agile IT transformation

A successful, end-to-end IT transformation simplified the customer experience, reduced the time to market, and improved efficiency.

Validating 5G strategy through data analysis

By analyzing diverse data sets, we helped create an integrated commercial and technical 5G strategy, revealing new opportunities to capture value.

Simplifying the customer journey

By simplifying, improving, and innovating digital services, we helped a mobile operator create a compelling customer experience that increased digital sales by 300 percent.

Shifting software services to cloud and building new capabilities

Learn how a global software company transitioned to the cloud, reskilled 40 percent of its workforce and reduced its cost base by 10 percent after two years.

FEATURED CAPABILITIES

Software Product Management & Development

We help companies build or advance their product-management and R&D functions, using advanced analytics, maturity-assessment tools, and proprietary learning offerings.

Storytelling Analytics

Using big data and artificial intelligence to inform decision making across content value chains

Featured Insights

Article

Connected world: An evolution in connectivity beyond the 5G revolution

February 20, 2020 – Connectivity is undergoing evolutionary change in most parts of the world—and, in select areas, a genuine leap into the frontier.

Article

The next software disruption: How vendors must adapt to a new era

June 22, 2020 – Over the turbulent past decade, many legacy software players proved to be remarkably resilient. Now they must adopt a new strategic...

Article

Coronavirus and technology supply chains: How to restart and rebuild

April 1, 2020 – As COVID-19-related restrictions begin to lift in Asia, how can organizations resolve supply-chain issues at pace?

Article

The Netflix of gaming? Why subscription video-game services face an uphill battle

July 8, 2020 – Many tech giants are betting that the subscription model will become dominant in video games. Yet the things that make gaming...

Interview

Building a digital New York Times: CEO Mark Thompson

August 10, 2020 – Thompson looks back on an eight-year tenure that has transformed a 170-year-old news brand into a global, digital-subscription-first...

See more insights