Technology, Media & Telecommuni­cations

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Join us at MWC 2024

How we help clients

Consumer Technology & Media
Telecommunications Operators
Enterprise Software
Digital IT Services
Technology Infrastructure
Start-ups & Venture Capital
McKinsey Center for Advanced Connectivity

McKinsey Center for Advanced Connectivity

Impact stories

Conducting an agile IT transformation

Validating 5G strategy through data analysis

Simplifying the customer journey

Shifting software services to cloud and building new capabilities


Product Management & Development
Software Product Management & Development
Storytelling analytics
Storytelling Analytics

Featured insights

Young Asian woman using smartphone on the holographic background. Metaverse and AI - stock photo

How generative AI could revitalize profitability for telcos

Teenage girl adjusting equipment mounted on wall at home - stock photo
The network is the product: How AI can put telco customer experience in focus
Communication tower and wind turbines on land in Georgia. Taken via drone. - stock photo
The growing imperative of energy optimization for telco networks
A Bridge and aurora borealis over snowy mountains
What’s driving the Nordic countries’ software export surge?
Abstract 3D representation of artificial intelligence: a stylized silhouette of a head with a pixelated brain placed atop a cell phone, surrounded by a network emanating from the head.
Why AI-enabled customer service is key to scaling telco personalization

Related Practices

McKinsey People & Organizational Performance Practice
People & Organizational Performance

Featured experts

Noshir Kaka
Senior PartnerMumbai
Coleads the global Technology, Media & Telecommunications Practice; founded our Outsourcing and Offshoring Practice.
Brendan Gaffey
Senior PartnerDallas
Helps TMT clients to grow in size, value, capabilities, and influence
Peter Dahlstrom
Senior PartnerLondon
Global Head of McKinsey’s Alliances & Acquisitions, and serving leading institutions, predominantly in the telecommunications,...
Wajih Abou-Zahr
Senior PartnerDubai
Brings deep experience in telecommunications, helping leading companies win market share, drive top-line growth, and transform...
Andrea Travasoni
Senior PartnerMilan
Trusted by telcos, media, and tech companies for his expertise in building integrated digital strategies
Venkat Atluri
Senior PartnerChicago
Leads McKinsey’s technology and telecommunications work globally. Delivers large-scale performance improvement through technology,...
Vikash Daga
Senior PartnerGurugram
Leads McKinsey's Marketing & Sales Practice in India. Brings deep expertise in marketing & sales transformations, digital and...
Brian Gregg
Senior PartnerBay Area
Coleads McKinsey’s Growth, Marketing & Sales Practice in North America; enabling clients to achieve above-market growth by combining...
Thomas Meakin
Senior PartnerLondon
Serves technology, media, and telecoms companies on their most challenging strategic, commercial, and operational issues.
Chandra Gnanasambandam
Senior PartnerBay Area
Helps high-tech companies transform performance by setting business, product, and go-to-market strategies that create sustainable...
Jeremy Schneider
Senior PartnerNew York
Coleads McKinsey’s software work in North America, leads the XaaS work, and leads marketing and sales within McKinsey’s High...

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