Attaining growth amid unprecedented disruption
The pace of disruption in enterprise IT is rapid and poised to accelerate, touching nearly every area of the sector, from servers and security to storage and software development. Similarly, the needs of enterprise customers are changing quickly as the shift to the public cloud fuels the adoption of other new technologies and drives internal innovation.
These widespread changes require technology infrastructure providers to reinvent themselves to win in the cloud era. We help companies respond to this widescale disruption, adapt to the value shifts from hardware to software, build new capabilities, and transform portfolios to generate new sources of growth.
What we do
Business-model transition
Enterprise-wide transformation for the software and subscription era
Product management and development
Modernize product-development organizations
Go-to-market transformation
Optimize sales model, sales-team effectiveness, and partner ecosystem
Customer success and experience
Reinvent sales and services for subscription businesses
Pricing excellence
Improve pricing, discount management, and offering design
Channel modernization
Design and build channel capabilities for the subscription era
Impact story
Strengthening the product-manager workforce
We helped a high-tech company elevate the skills and impact of its 300-person product organization through a three-month capability-building program that encompassed learning forums, online modules, executive coaching, and on-the-job learning.
Featured capabilities
Software Product Management & Development
We offer proprietary frameworks, benchmarks and talent development programs to help clients build best-in-class software product and development organizations.
Journey Analytics
Journey Analytics identifies opportunities for companies to improve the end-to-end customer journey substantially.
Featured experts
Vikash Daga
Senior PartnerGurugram
Leads McKinsey's Marketing & Sales Practice in India. Brings deep expertise in marketing & sales transformations, digital and...
Martin Harrysson
Senior PartnerBay Area
Draws on expertise in software product development and digital strategy to help clients innovate the customer experience, evolve...
Eric Kutcher
Senior Partner, and Chair, North AmericaBay Area
Eric is a Senior Partner and McKinsey & Company’s Chair, North America
Lareina Yee
McKinsey Global Institute Director and Senior PartnerBay Area
Global expert and leader of research on AI and frontier technologies; advises companies on growth and transformation
Featured insights
Article
AI power: Expanding data center capacity to meet growing demand
-
Soaring demand for AI-ready data centers offers many opportunities for companies and investors across the value chain. How quickly they grasp them could determine the pace at which AI is deployed.
Article
Cloud-migration opportunity: Business value grows, but missteps abound
-
Companies aim to embrace the cloud more fully, but many are already failing to reap the sizable rewards. Outperformers have shown...
Article
Transforming infrastructure operations for a hybrid-cloud world
-
Despite the rapid growth of public-cloud adoption, internal-infrastructure teams are well positioned to add unique value. But...
Article
Coronavirus and technology supply chains: How to restart and rebuild
-
As COVID-19-related restrictions begin to lift in Asia, how can organizations resolve supply-chain issues at pace?
Article - McKinsey Quarterly
A game plan for quantum computing
-
Thanks to technology advances, some companies may reap real gains from quantum computing within five years. What should you do...
Related practices
Marketing & Sales
Learn how we help companies across industries and geographies strengthen their marketing capabilities. We advise them on digital processes, analytics, pricing, channel and sales management, and branding.
McKinsey Design
Read about how we spot opportunities in unmet customer needs, invent breakthrough concepts, and make organizations more innovative and agile.