Our Insights

Article

Agriculture’s connected future: How technology can yield new growth

– One of the oldest industries must embrace a digital, connectivity-fueled transformation in order to overcome increasing demand and several disruptive forces.
Article

How quote-to-cash excellence can fuel growth for B2B subscription businesses

– Outperformers achieve higher growth by carefully considering the sales journey and balancing rigorous process discipline with... the flexibility to meet individual customer needs.
Article

Europe’s start-up ecosystem: Heating up, but still facing challenges

– More ventures are achieving unicorn status, and at a faster pace, but many more still aren’t realizing their full potential.... What’s holding them back, and what can change that?
Article

The next software disruption: How vendors must adapt to a new era

– Over the turbulent past decade, many legacy software players proved to be remarkably resilient. Now they must adopt a new strategic... playbook to weather the different challenges ahead.
Article

The Netflix of gaming? Why subscription video-game services face an uphill battle

– Many tech giants are betting that the subscription model will become dominant in video games. Yet the things that make gaming... such an entertainment dynamo are problematic for these types of services.

Executive Voices

Interview

Software and the next normal: A talk with Workday’s cofounder and co-CEO

– Aneel Bhusri discusses serving customers as the COVID-19 crisis began, the limitations of remote work, data’s importance for employee... diversity, and why companies need to have souls.
Interview - McKinsey Quarterly

How the CEO of Samsung SDS sets a course for ‘humble and speedy’

– Won-Pyo Hong, CEO of Samsung’s information- and communications-technology arm, explains how a collaborative approach helps... his South Korea–based company drive digital transformations globally.
Interview

Critical communications infrastructure and COVID-19: An interview with Ericsson’s CEO

– Börje Ekholm discusses the impact of the crisis on global telecom networks and the coming 5G transition, as well as the future... of work and challenges to the physical and mental health of employees.
Interview

Building a digital New York Times: CEO Mark Thompson

– Thompson looks back on an eight-year tenure that has transformed a 170-year-old news brand into a global, digital-subscription-first... powerhouse—and at what lies ahead for its new leadership.
Interview - McKinsey Quarterly

Speak softly, make tough decisions: An interview with Alibaba Group chairman and CEO Daniel Zhang

– The chairman and CEO of China’s e-commerce giant describes Alibaba’s approach to innovation and how he balances analytics... and instinct to push himself to spot hidden opportunities.
Interview - McKinsey Quarterly

All in: From recovery to agility at Spark New Zealand

– Three members of the telco’s top team describe the challenges and rewards of implementing agile rapidly—and the power... of a “no plan B” approach to change.

Tech Trends

Article

The case for committing to greener telecom networks

– Operators’ energy costs keep rising, but efficiency measures and organizational change can lower them by 15 to 20 percent in a... year, benefiting company profits and the environment.
Article

AI in storytelling: Machines as cocreators

– Computers don’t cry during sad stories, but they can tell when we will.
Article

Telehealth: A quarter-trillion-dollar post-COVID-19 reality?

– Telehealth has helped expand access to care at a time when the pandemic has severely restricted patients’ ability to see... their doctors. Actions taken by healthcare leaders today will determine if the full potential of telehealth is realized after the crisis has passed.

New Capabilities

Article

Developer Velocity: How software excellence fuels business performance

– The businesses that are achieving the greatest returns from their software investments are those willing to tackle entrenched... cultural and structural barriers.
Article

The product management talent dilemma

– Despite product managers’ central roles in software organizations, they are often neglected from a talent-management perspective.... Four levers can address this industry-wide challenge.
Article

Rules of engagement: Winning with the basics in digital telecommunications

– Online sales and service are key measures of successful digital transformations. But most telecom operators aren’t implementing... the fundamentals that drive customers online and keep them there.

New Markets

Article - McKinsey Quarterly

A game plan for quantum computing

– Thanks to technology advances, some companies may reap real gains from quantum computing within five years. What should you do... to prepare for this next big wave in computers?
Article

Maintaining a high-speed connection: A new playbook for cable growth

– US cablecos have enjoyed solid growth in recent years. Continuing it will require doubling down on several key areas, even as... tougher, longer-term strategic challenges loom.
Article - McKinsey Quarterly

How the Bio Revolution could transform the competitive landscape

– The disruption ahead extends well beyond healthcare. Are you prepared?
Article

New demand, new markets: What edge computing means for hardware companies

– With over 100 edge use cases identified, the fast-growing need to power connected devices demands a custom response from vendors.

MORE INSIGHTS

Article - McKinsey Global Institute

Will infrastructure bend or break under climate stress?

– Infrastructure is the backbone of the global economy, connecting people, enhancing quality of life, and promoting health and safety.... But climate change is revealing infrastructure vulnerabilities.
Article

Transforming infrastructure operations for a hybrid-cloud world

– Despite the rapid growth of public-cloud adoption, internal-infrastructure teams are well positioned to add unique value. But... they’ll need to change their approach and evolve their service.
Article

Outsmarting the 5G smartphone challenge: How telcos can reinvent their handset business

– With device-related expenses already straining margins, the 5G upgrade cycle could prove even tougher for operators—unless they... take a comprehensive, new approach to managing consumer hardware costs.
Article

COVID-19 crisis: How distributors can emerge stronger than before

– During the current singular crisis, distributors can combine past strategies with new tools to thrive in the next normal.
Interview

‘Car dealers must become technology companies’: An interview with the CEO of Vertu Motors

– Robert Forrester, CEO of one of the UK’s largest motor retailers, predicts that most people will continue to buy cars from... dealerships—but that only tech-savvy dealers will stay in business.
Article

Building and sustaining value in advanced industries through analytics-enabled pricing

– Companies that adopt an analytics-driven approach to pricing are more likely to thrive than companies that maintain the status... quo.
Article - McKinsey Quarterly

Ecosystem 2.0: Climbing to the next level

– After a first wave of trials, incumbents are shaking up value chains to attract new ecosystem customers—and tap potentially... huge pools of value.
Article

The value pitch: The importance of team value management

– Football is a business unlike any other. While money is important, the winning formula is more about the sound management of a... club’s most important asset: its team.
Article - McKinsey Global Institute

COVID-19 and climate change expose dangers of unstable supply chains

– With the world undergoing its second “once in a generation” disruption in 12 years, a reappraisal of supply chains is in order.
Article

Margin pressure builds in the German machinery industry

– Despite rising revenues, profits are plummeting. It’s time to assess the dangers of unprofitable growth.
Article

Organizing for speed in advanced industries

– Faced with the COVID-19 crisis, companies in advanced industries have become more nimble and accelerated decision making. How... can they retain this speed once the pandemic abates?
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