Our Insights

Article

Black representation in film and TV: The challenges and impact of increasing diversity

– New research reveals the barriers that Black talent in the film and TV industry faces, the economic fallout, and solutions for creating a more inclusive, equitable workplace.
Article

Developer Velocity at work: Key lessons from industry digital leaders

– The experiences of several high-performing software development organizations in banking and retail offer a road map to excellence.
Article

How tech, media, and telecom winners use talent to stay ahead

– Certain capabilities matter more for performance than others, particularly when combined in the right way
Article

A battle plan for telcos’ digital-attacker brands

– Many operators need to transform themselves to cope with new market conditions but have had difficulty making an organization-wide... overhaul. A smart digital-attacker strategy may be the solution.
Article

Hardware’s business-model shift: Finding a new path forward

– New business models present an opportunity for IT-infrastructure providers, who are facing a migration in value as buyers demand... cloud-like, customer-centric experiences.

Executive Voices

Interview

Unleashing developers’ full talents: An interview with Twilio’s CEO

– Jeff Lawson talks about software’s growing digital supply chain, the future of flexible work, and the origins of both his... communications-platform company and his new book, Ask Your Developer.
Interview - Learn to Leap #8

Scaling a start-up: Launching innovative products in international markets

– Expanding internationally is a major step in the life of a start-up, one involving a number of important considerations. Here’s... how Impossible Foods is tackling the challenge.
Interview

Software and the next normal: A talk with Workday’s cofounder and co-CEO

– Aneel Bhusri discusses serving customers as the COVID-19 crisis began, the limitations of remote work, data’s importance for employee... diversity, and why companies need to have souls.
Interview - McKinsey Quarterly

How the CEO of Samsung SDS sets a course for ‘humble and speedy’

– Won-Pyo Hong, CEO of Samsung’s information- and communications-technology arm, explains how a collaborative approach helps... his South Korea–based company drive digital transformations globally.
Interview

Critical communications infrastructure and COVID-19: An interview with Ericsson’s CEO

– Börje Ekholm discusses the impact of the crisis on global telecom networks and the coming 5G transition, as well as the future... of work and challenges to the physical and mental health of employees.
Interview

Building a digital New York Times: CEO Mark Thompson

– Thompson looks back on an eight-year tenure that has transformed a 170-year-old news brand into a global, digital-subscription-first... powerhouse—and at what lies ahead for its new leadership.

Tech Trends

Podcast

Breaking through the hype: The real-world benefits of 5G connectivity

– 5G offers a level of connectivity that could transform the shop floor. Here’s how leaders use today’s technologies... to secure supply chains and create value, despite the challenges of deployment.
Video

The technology industry in 2020 and beyond

– McKinsey senior partners Brendan Gaffey and Lareina Yee share their perspectives on how the COVID-19 crisis has changed the technology... sector—and how tech companies can thrive in the next normal. A transcript of their remarks follows below.
Article

AI in storytelling: Machines as cocreators

– Computers don’t cry during sad stories, but they can tell when we will.

New Capabilities

Article

Developer Velocity: How software excellence fuels business performance

– The businesses that are achieving the greatest returns from their software investments are those willing to tackle entrenched... cultural and structural barriers.
Article

The product management talent dilemma

– Despite product managers’ central roles in software organizations, they are often neglected from a talent-management perspective.... Four levers can address this industry-wide challenge.
Article

The case for committing to greener telecom networks

– Operators’ energy costs keep rising, but efficiency measures and organizational change can lower them by 15 to 20 percent in a... year, benefiting company profits and the environment.

New Markets

Article

Agriculture’s connected future: How technology can yield new growth

– One of the oldest industries must embrace a digital, connectivity-fueled transformation in order to overcome increasing demand... and several disruptive forces.
Article

Europe’s start-up ecosystem: Heating up, but still facing challenges

– More ventures are achieving unicorn status, and at a faster pace, but many more still aren’t realizing their full potential.... What’s holding them back, and what can change that?
Article

How tapping connectivity in oil and gas can fuel higher performance

– Price and demand pressures in the oil and gas sector make the potential value embedded in advanced connectivity for exploration... and production more important than ever.
Article

Telehealth: A quarter-trillion-dollar post-COVID-19 reality?

– Telehealth has helped expand access to care at a time when the pandemic has severely restricted patients’ ability to see... their doctors. Actions taken by healthcare leaders today will determine if the full potential of telehealth is realized after the crisis has passed.

MORE INSIGHTS

Article

The Netflix of gaming? Why subscription video-game services face an uphill battle

– Many tech giants are betting that the subscription model will become dominant in video games. Yet the things that make gaming... such an entertainment dynamo are problematic for these types of services.
Article

Rules of engagement: Winning with the basics in digital telecommunications

– Online sales and service are key measures of successful digital transformations. But most telecom operators aren’t implementing... the fundamentals that drive customers online and keep them there.
Article

Maintaining a high-speed connection: A new playbook for cable growth

– US cablecos have enjoyed solid growth in recent years. Continuing it will require doubling down on several key areas, even as... tougher, longer-term strategic challenges loom.
Commentary - McKinsey Quarterly

Building data-driven culture: An interview with ShopRunner CEO Sam Yagan

– Sam Yagan, current ShopRunner CEO, cofounder of OkCupid, and former Match Group CEO, discusses the importance of culture for driving... data-based decision making, innovation, and, ultimately, company success.
Article

Scaling AI in the sector that enables it: Lessons for semiconductor-device makers

– Artificial intelligence has significant value-creation potential in the semiconductor industry. How can semiconductor companies... deploy AI at scale and capture this value?
Article

How capability building can power transformation

– A well-designed program to promote productive behavior and skills can not only energize an organization’s workforce but... also become an essential element of any successful transformation.
Article - McKinsey Global Institute

Five insights about harnessing data and AI from leaders at the frontier

– Four CEOs describe what goes into turning a world of data into a data-driven world.
Article

Securing small and medium-size enterprises: What’s next?

– Small and medium-size enterprises are becoming an increasingly attractive segment for cybersecurity-technology and -solution providers.
Article

Smart quality in advanced industries

– Advanced-industries companies have the unique opportunity to implement an approach to quality that goes well beyond execution... and compliance.
Article

Strengthening the IT security posture in corporates and industrials

– Organizations must decide which information-security risks they willingly accept and where to invest to stay in balance.
Survey

Seven lessons on how technology transformations can deliver value

– Our annual IT strategy survey shows how technology investments are proving their worth, especially at companies making more tech-based... changes and bridging more of the technology-business divide.
Sorry, we couldn't find any results. Try removing some filters.