Our Insights

Article

Ordering in: The rapid evolution of food delivery

– Succeeding in the fast-growing food-delivery ecosystem will require understanding how overlapping economic forces affect a complex web of stakeholders.
Article

Cloud-migration opportunity: Business value grows, but missteps abound

– Companies aim to embrace the cloud more fully, but many are already failing to reap the sizable rewards. Outperformers have shown... what it takes to overcome the costly hurdles.
Podcast

Can Japan finally become a start-up power?

– Long viewed as a relative laggard, Japan’s start-up ecosystem is beginning to come into its own. Investor Paul McInerney... sheds light on the evolving environment for entrepreneurs.
Article

Winning formula: How Europe’s top tech start-ups get it right

– We studied Europe’s top 1,000 start-ups to learn how they succeed in the region’s fragmented value pool and found... the answers lie in four distinct strategic plays.
Article

SaaS and the Rule of 40: Keys to the critical value creation metric

– Investors reward SaaS companies that hit this operating performance marker, yet a surprisingly small number have been able to... do so. Here’s how more can follow their industry leaders’ example.

Executive Voices

Podcast

Common goods: Fighting materials’ impact on climate change

– The materials used to make physical goods produce a large share of greenhouse gas emissions. Origin Materials thinks it has the... solution to that pressing problem.
Podcast

Global VC view: Funding start-ups in the next normal

– The boom that tech start-ups have been experiencing has continued through the pandemic. Two leading venture capitalists talk about... how investing in them is changing.
Interview

Unleashing developers’ full talents: An interview with Twilio’s CEO

– Jeff Lawson talks about software’s growing digital supply chain, the future of flexible work, and the origins of both his... communications-platform company and his new book, Ask Your Developer.
Interview

Software and the next normal: A talk with Workday’s cofounder and co-CEO

– Aneel Bhusri discusses serving customers as the COVID-19 crisis began, the limitations of remote work, data’s importance for employee... diversity, and why companies need to have souls.
Interview - McKinsey Quarterly

How the CEO of Samsung SDS sets a course for ‘humble and speedy’

– Won-Pyo Hong, CEO of Samsung’s information- and communications-technology arm, explains how a collaborative approach helps... his South Korea–based company drive digital transformations globally.
Interview

Critical communications infrastructure and COVID-19: An interview with Ericsson’s CEO

– Börje Ekholm discusses the impact of the crisis on global telecom networks and the coming 5G transition, as well as the future... of work and challenges to the physical and mental health of employees.

Tech Trends

Article

Hardware’s business-model shift: Finding a new path forward

– New business models present an opportunity for IT-infrastructure providers, who are facing a migration in value as buyers demand... cloud-like, customer-centric experiences.
Podcast

E(lectric) Commerce: Volta Trucks’ vehicle for sustainable delivery

– Commercial trucks are a major source of emissions in cities. Carl-Magnus Norden thinks his start-up can be the catalyst needed... to make the sector more environmentally-friendly.
Article

AI in storytelling: Machines as cocreators

– Computers don’t cry during sad stories, but they can tell when we will.

New Capabilities

Article

A blueprint for telecom’s critical reinvention

– The next generation of telcos will be defined by leaders who act now, risking short-term advantages to seize untapped growth with... a holistic approach to transformation.
Article

A battle plan for telcos’ digital-attacker brands

– Many operators need to transform themselves to cope with new market conditions but have had difficulty making an organization-wide... overhaul. A smart digital-attacker strategy may be the solution.
Article

Developer Velocity at work: Key lessons from industry digital leaders

– The experiences of several high-performing software development organizations in banking and retail offer a road map to excellence.

New Markets

Article - McKinsey Global Institute

The trailblazing consumers in Asia propelling growth

– There’s more to consider than Gen Z. Powerful demographic forces are reshaping consumer behavior and causing large shifts... in consumption patterns in Asia.
Article

C2C e-commerce: Could a new business model sell more old goods?

– Like other e-commerce but with less fanfare, C2C trade has expanded during the COVID-19 crisis alongside demand for recycled goods.... A new business model could support still stronger growth.
Article

How tapping connectivity in oil and gas can fuel higher performance

– Price and demand pressures in the oil and gas sector make the potential value embedded in advanced connectivity for exploration... and production more important than ever.
Article

Agriculture’s connected future: How technology can yield new growth

– One of the oldest industries must embrace a digital, connectivity-fueled transformation in order to overcome increasing demand... and several disruptive forces.

MORE INSIGHTS

Article

Pharma’s digital Rx: Quantum computing in drug research and development

– Quantum computing’s ability to simulate larger, more complex molecules could be game changing. Pharmaceutical companies... should reflect on their strategic stance to this promising new technology now.
Article

Black representation in film and TV: The challenges and impact of increasing diversity

– New research reveals the barriers that Black talent in the film and TV industry faces, the economic fallout, and solutions for... creating a more inclusive, equitable workplace.
Commentary - McKinsey Quarterly

Building data-driven culture: An interview with ShopRunner CEO Sam Yagan

– Sam Yagan, current ShopRunner CEO, cofounder of OkCupid, and former Match Group CEO, discusses the importance of culture for driving... data-based decision making, innovation, and, ultimately, company success.
Interview

How a tech company went from moving data to using data: An interview with Ericsson’s Sonia Boije

– Ericsson’s head of data enablement explains how the company is enabling its people to make full and effective use of data.
Article

Value creation: How can the semiconductor industry keep outperforming?

– The industry has made vast profitability gains in recent years. Can it seize the moment to accelerate value creation even further?
Podcast

Cyber resilience: Protecting America’s digital infrastructure

– Faced with rising cyberthreats, government and the private sector will need to improve their digital hygiene while also preparing... for the next wave of cyber adversaries.
Article

Moving beyond agile to become a software innovator

– Companies need to borrow a page from the tech industry’s playbook to understand how to use agile to build better products... and experiences.
Article

Manufacturing process innovation for industrials

– Industrial manufacturing levels in the United States have been falling for decades, but process innovation is gaining steam and... could reinvigorate this struggling sector.
Article

Global IT services: An often-overlooked opportunity for private equity

– The $1 trillion IT services market offers many untapped possibilities for private capital.
Article

Five-star growth: Using online ratings to design better products

– New research shows that small changes in star ratings can drive explosive growth for products—on the order of 30 to 200... percent depending on category. Driving those changes at scale requires a novel approach.
Podcast - McKinsey Global Institute

How Hamilton stayed alive during the pandemic: An interview with producer Jeffrey Seller

– “I’m looking at theater over the course of the next generation. And ensuring that theater is accessible to the many,... not just the few.”
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