Telecommunications Operators

What we do

Commercial excellence optimization
Digital business building
Customer experience
Smart network capital expenditures and strategy
Transformation and restructuring

Impact stories

Validating 5G strategy through data analysis

Growing return on investment through end-to-end analytics

Improving customer experiences through agile

Automating the commercial engine

Featured experts

Wajih Abou-Zahr
Senior PartnerDubai
Brings deep experience in telecommunications, helping leading companies win market share, drive top-line growth, and transform...
Kim Baroudy
Senior PartnerCopenhagen
Serves clients in the telecommunications, technology, private-equity, and financial-technology sectors—including financial...
Marina Cigarini
Senior PartnerMexico City
As managing partner of McKinsey’s Mexico office, draws on deep expertise in digital, advanced analytics, and marketing and sales...
Guido Frisiani
Senior PartnerMilan
Supports leading technology, telecommunications, and media companies to shape strategies and capture growth opportunities in...
Brendan Gaffey
Senior PartnerDallas
Helps TMT clients to grow in size, value, capabilities, and influence
Ferry Grijpink
Helps telecom and media companies grow their businesses, shape new markets, and transform their organizations.
Eric Kutcher
Senior Partner and CFOBay Area
Brings engineering and enterprise technology expertise to help tech and industrial companies achieve full potential
Richard Lee
Senior PartnerSeoul
Works with leading technology, media, telecommunications, and private-equity clients to enable digital transformations that capture...
Alexandre Ménard
Senior PartnerParis
Alexandre coleads the Industry and Technology Practice in France.
Philipp Nattermann
Senior PartnerLondon
Works extensively with telecommunications and media companies on addressing the challenges arising out of market transition to...
Pallav Jain
Senior PartnerAtlanta
Helps leading telecom and high-tech companies drive performance by leveraging big data and analytics
Yael Taqqu
Senior Partner and Managing PartnerNew York
Advises senior leaders and drives innovation and go-to-market performance for leading companies in the telecommunications, technology,...
Andrea Travasoni
Senior PartnerMilan
Trusted by telcos, media, and tech companies for his expertise in building integrated digital strategies

Featured Insights

Communications tower in Frankfurt - stock photo

Delayering: An organizational overhaul for growing Europe’s telcos

Ralph Mupita headshot
MTN Group CEO Ralph Mupita: Bridging Africa’s connectivity gap
Cloud data center
Investing in the rising data center economy
Hatem Dowidar headshot
e& Group CEO: Transforming from a telco to a techco
Multiple rays of light connecting buildings to each other across a city skyline
Thinking like a ‘ServCo’: How telcos can drive B2C growth

Connect with our Technology, Media & Telecommunications Practice