Telecommunications Operators

What we do

Commercial excellence optimization
Digital business building
Customer experience
Smart network capital expenditures and strategy
Transformation and restructuring

Impact stories

Validating 5G strategy through data analysis

Growing return on investment through end-to-end analytics

Improving customer experiences through agile

Automating the commercial engine

Featured experts

Wajih Abou-Zahr
Senior PartnerDubai
Brings deep experience in telecommunications, helping leading companies win market share, drive top-line growth, and transform...
Kim Baroudy
Senior Partner, and Managing Partner, NordicsCopenhagen
Kim is the managing partner for McKinsey’s Nordics office. He is also a leader in the Technology, Media & Telecommunications...
Marina Cigarini
Senior PartnerMexico City
As managing partner of McKinsey’s Mexico office, draws on deep expertise in digital, advanced analytics, and marketing and sales...
Guido Frisiani
Senior PartnerMilan
Supports leading technology, telecommunications, and media companies to shape strategies and capture growth opportunities in...
Brendan Gaffey
Senior PartnerDallas
Coleads the global Technology, Media & Telecommunications (TMT) Practice, empowering TMT clients to grow in size, value, capabilities,...
Ferry Grijpink
Helps telecom and media companies grow their businesses, shape new markets, and transform their organizations.
Eric Kutcher
Senior Partner, and Chair, North AmericaBay Area
Eric is a Senior Partner and McKinsey & Company’s Chair, North America
Richard Lee
Senior PartnerSeoul
Works with leading technology, media, telecommunications, and private-equity clients to enable digital transformations that capture...
Alexandre Ménard
Senior PartnerParis
Alexandre coleads the Industry and Technology Practice in France.
Philipp Nattermann
Senior PartnerLondon
Works extensively with telecommunications and media companies on addressing the challenges arising out of market transition to...
Pallav Jain
Senior PartnerAtlanta
Helps leading telecom and high-tech companies drive performance by leveraging big data and analytics
Yael Taqqu
Senior Partner and Managing PartnerNew York
Advises senior leaders and drives innovation and go-to-market performance for leading companies in the telecommunications, technology,...
Andrea Travasoni
Senior PartnerMilan
Trusted by telcos, media, and tech companies for his expertise in building integrated digital strategies

Featured Insights

Young Asian woman using smartphone on the holographic background. Metaverse and AI - stock photo

How generative AI could revitalize profitability for telcos

Cloud data center - stock photo
Technology and telecommunications B2B customer buying trends: Bright horizons with some warning signs
Woman dressed in gray hoodie looking down and phone in one hand, other hand holding ceramic coffee mug.
The network is the product: How AI can put telco customer experience in focus
Communication tower and wind turbines on land in Georgia. Taken via drone. - stock photo
The growing imperative of energy optimization for telco networks
Low angle view of three young people using mobile phones outdoors - stock photo
What it will take for telcos to unlock value from network APIs

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