Operations

Achieving world-class operations through hands-on pragmatism

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HOW WE HELP CLIENTS

OUR PEOPLE

Darya Borisova

Darya Borisova

Senior Partner, Moscow
Focuses on serving clients in the oil-and-gas and chemicals industries, as well as the transport, infrastructure, and logistics sectors
Rajat Dhawan

Rajat Dhawan

Senior Partner, Asia Leader, Gurugram
Helps advanced industries clients in the automotive, electronics, aerospace, and defence sectors in the Asia-Pacific region tackle strategic...
Karel Eloot

Karel Eloot

Senior Partner, Shanghai
Focuses on broadly improving operations in industrial sectors, particularly for companies in China
Kevin J. Speicher

Kevin J. Speicher

Senior Partner, Chicago
Works with clients on operations, performance transformation, strategy, business building, and organizational issues
Philipp Radtke

Philipp Radtke

Senior Partner, Munich
Advises automotive manufacturers and suppliers, construction equipment makers, and other industrial producers as they improve global operations,...
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Featured capabilities

McKinsey Implementation
Find out how we work on site with clients to help them achieve long-term improvement and measurable, bottom-line results. We help strengthen leadership, transform processes, and build capabilities. Learn how we work intensively with clients across all industries and topics to improve performance and produce results: rapid, significant, measurable improvements in productivity, cost, quality, sales, and other metrics.

McKinsey Capability Center Network
We have launched our world wide network of digital capability centers

Impact stories

A transformative experience for leading a transformation
– Giving senior leaders hands-on, digitally enhanced experience with lean management helps kick-start a transformation.

Working across functions, a company redesigns and improves a medical device
When colleagues from purchasing, marketing, engineering, and sales came together to see how their product stacked up against four... rivals, they were inspired to explore a number of innovations.

With design-to-value process, company innovates products, reduces costs
By redesigning a forklift truck, an equipment company reduces both manufacturing costs and the cost of operation, adding to customer... satisfaction.

Design-to-value exercise helps company innovate products, compete more effectively
An appliance company researched customer preferences related to household fans. They also conducted product teardowns of both... their own and competitors' products. Both exercises resulted in new fan designs that were less expensive and more appealing to customers.

By rethinking packaging, a company reduces production costs while enhancing brand
By analyzing the labeling, use of recycled materials and the shape of the bottle, a consumer goods company reduced the cost of... shampoo packaging while maintaining the brand image.

Featured insight

Collection

The work of leaders in a lean management enterprise
– Learn what successful lean leaders do to integrate new technologies and approaches, and to ensure that the practices that support continuous improvement also improve continuously.
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Special collections

Collection

Zero-based budgeting
ZBB aligns resources where they will matter the most and creates a culture of cost management to sustain the change over time.
Issue

Tech-enabled transformation: The trillion-dollar opportunity for industrials
– Applying digital, analytics, and IoT technologies is worth over a trillion dollars of value for industrial companies. To capture that value, however, industrial companies need to approach their transformations holistically, not in the piecemeal manner that we often see.

Careers

Interested in a career in Operations?

We are currently looking for experienced professionals across all Operations disciplines.
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Advanced Operations Group
Learn more about our group of Operations practitioners who bring deep functional and sector expertise from the industry.

Operations Excellence Program
Early tenure program for operational transformation expertise.

Connect with our Operations Practice

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