Insights on Operations

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Article
Stepping up: What COOs will need to succeed in 2023 and beyond
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Article
A new era for procurement: Value creation across the supply chain
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Operational Resilience

Top view of robotic arm working on conveyor belt In smart warehouse.
Article
Getting warehouse automation right
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Podcast
Navigating the new normal: Operations insights for 2024
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Article
Tech and regionalization bolster supply chains, but complacency looms
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Article
It’s coming home: The return of agile hardware product development
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Learn more about the leadership agenda for Operations

Latest Insights

Robot picking a box in a manufacturing factory.
Article
Digital logistics: Technology race gathers momentum
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Blog Post
The COO agenda: Stakeholder engagement
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Construction worker and architect look at construction plans on digital screen
Article
Seize the decade: Maximizing value through preconstruction excellence
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Customer on the phone and with laptop in front of them
Blog Post
Why IVR still matters in an AI world
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Featured podcast

McKinsey Talks Operations
Podcast

McKinsey Talks Operations Podcast

Special collections

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Collection
The future of corporate and business functions
The next generation of services
Collection
The next generation of services
Building supply-chain resilience
Collection
Building supply-chain resilience
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The care of one Hyperpersonalization of customer care
Collection
The care of one: Hyperpersonalization of customer care
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Featured Videos

The new era of operations
How digital factories lead in the Fourth Industrial Revolution

Digital Manufacturing

Factories interconnected by digital cables - illustration
Impact Story
Solving the digital manufacturing disconnect: A case study
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Control panel. Plant for the production of steel
Article
AI: The next frontier of performance in industrial processing plants
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Man stands in a room looking at an avatar of himself. The clone is shown as a hologram.
Article
Digital twins: The key to smart product development
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Article
Unveiling the next frontier of engineering simulation
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Want to learn more about how we help clients in Operations?

MORE INSIGHTS

Portrait of a Manager Checking Inventory, Writing in Tablet Computer. Black Woman Working in a Warehouse Storeroom with Rows of Shelves Full of Parcels, Packages with Orders Ready for Shipment. - stock photo
Blog Post
Building the supply chain of tomorrow: An integrated approach
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Abstract 3D representation of artificial intelligence: a stylized silhouette of a head with a pixelated brain placed atop a cell phone, surrounded by a network emanating from the head.
Article
Why AI-enabled customer service is key to scaling telco personalization
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Special Collection

Fourth Industrial Revolution Technologies are shaping the future of production

Fourth

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