Insights on Operations

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Article
Where is customer care in 2024?
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Podcast
Generative AI in operations: Capturing the value
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Operational Resilience

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Blog Post
Canal delays and the impact on global supply chains
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Blog Post
How capital project owners can get just-in-time talent for their teams
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Top view of robotic arm working on conveyor belt In smart warehouse.
Article
Getting warehouse automation right
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Podcast
Navigating the new normal: Operations insights for 2024
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Learn more about the leadership agenda for Operations

Latest Insights

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Article
Revolutionizing procurement: Leveraging data and AI for strategic advantage
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Blog Post
Failing safer for success
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 Two engineers, man and woman, using laptop to work at power plant on night shift
Article
From hire to inspire: Getting—and keeping—Gen Z in manufacturing
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McKinsey Direct
Why flow matters most in highly complex manufacturing
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Special collections

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Collection
Generative AI in Operations
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Collection
The future of corporate and business functions
The next generation of services
Collection
The next generation of services
Building supply-chain resilience
Collection
Building supply-chain resilience
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Featured Videos

The new era of operations
How digital factories lead in the Fourth Industrial Revolution

Digital Manufacturing

The water is rippling in a circular pattern, emanating from a central point. The hues of blue and purple dominate the image, with slight digital distortions added to the expanding ripples.
Article
From AI to Impact: Capabilities powering Lighthouses’ 4IR adoption
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Futuristic diagnosis and treatment medtech
McKinsey Direct
Accelerating innovation: The potential of digital twins in medtech R&D
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Article
How manufacturing’s Lighthouses are capturing the full value of AI
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Blog Post
Harnessing generative AI in manufacturing and supply chains
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Want to learn more about how we help clients in Operations?

MORE INSIGHTS

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Blog Post
Be selective, go fast: The new rules of business productivity
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Blog Post
Building the supply chain of tomorrow: An integrated approach
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Abstract 3D representation of artificial intelligence: a stylized silhouette of a head with a pixelated brain placed atop a cell phone, surrounded by a network emanating from the head.
Article
Why AI-enabled customer service is key to scaling telco personalization
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Special collections

From Source to Sold book cover
Book
From Source to Sold
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Fourth
Fourth Industrial Revolution Technologies are shaping the future of production

Connect with our Operations Practice