As company leaders have prioritized efforts to respond to a volatile operating environment where price volatility, supply chain challenges, and talent shortages are the order of the day, attention has shifted away from the core principles of operational excellence—leaving considerable value on the table.
The time is now to revisit the foundations of operational excellence, while applying technology, digital, and analytics to accelerate operations and make them faster, smarter, and more resilient. Centered on continuous improvement and high performance to drive productivity and resilience, operational excellence across an entire organization is built on a shared understanding and commitment to mission and values for all stakeholders.
