The European Consumer

Article

The execution imperative for European consumer-goods companies

– Our latest survey reveals the critical sales and marketing practices that help consumer-goods companies achieve commercial excellence and deliver profitable growth.
Article

How retailers in Europe can navigate rising inflation
– With inflation at record highs throughout Europe, retailers are under more pressure than ever. Those that act quickly and follow... a holistic playbook can be well positioned to thrive.
Survey

European consumer pessimism intensifies in the face of rising prices
– The latest Europe Consumer Pulse Survey shows an ongoing trend toward pessimism about economic recovery, coupled with widespread... concern about inflation.
Report

Transforming the EU retail and wholesale sector
– To capitalize on change, companies must invest in sustainability, digitalization, and skills and talent.
Podcast

How Europe’s CPG leaders can navigate inflation
– With inflation persisting, consumer-packaged-goods manufacturers can’t rely on the strategies that got them through the... past two years. It’s time for a reset.
Article

Customer experience in Romania
– The latest Customer Experience Survey confirms that Romanian companies are still not differentiating from the perspective of experience... offered to their customers. But are leaders emerging?
Article

Playing offense on circularity can net European consumer goods companies €500 billion
– European consumer goods companies that adopt a circular business model view extending product life through repair, resale, refurbishment,... and recycling as an opportunity for growth rather than a threat.
Article

Growing beyond groceries: The ecosystem expansion
– Grocers are in a unique position to move beyond their core retail offerings. It can be challenging to build an ecosystem, but... the rewards may be worth the effort.
Article

State of Grocery Europe 2022: Navigating the market headwinds
– Retailers must be prepared to take bold actions and keep investing in key areas such as online, new profit pools, analytics, sustainability,... and people.
Article

European insurance and the future of senior protection and well-being
– As Europe’s population ages and older adults’ needs broaden, insurers have a valuable opportunity to forge a path... and build ecosystems to better serve the senior population.
Article

Five trends reshaping European power markets
– Utilities, traders, and large power consumers face significant challenges addressing the next normal.
Article

The path forward for sustainability in European grocery retail
– Though grocers have focused on product safety and hygiene during the pandemic, sustainability remains a key priority for consumers... and grocery CEOs alike. Now, grocers should focus on how to deliver against their commitments and empower consumers to make sustainable choices.
Article

Prioritizing flexibility in tech strategies can unlock new value for grocers
– As European grocers realize that embracing new technology is core to their strategy, flexibility is the key to successful transformation.... It’s not always about what retailers are doing in tech adoption, but how.
Interview

Unleashing technology to meet shifting grocery demand: An interview with Christoph Eltze
– REWE Digital’s chairman explains how the German e-grocery leader views IT as an avenue for the company to expand its click-and-collect... services and create innovative last-mile delivery solutions.

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