Insights on Financial Services

Article

Global Insurance Report 2023: Closing the personal P&C protection gap

– Despite overall growth, personal P&C lines are losing market relevance and facing a growing protection gap, with a clear dichotomy between local winners and losers. What’s next?
Report

McKinsey’s Global Banking Annual Review

– Updated annually, our Global Banking Annual Review offers the best of our research and insights into the global banking industry. Explore the findings from our most recent report and scroll for past years’ reports.
Report

Global Insurance Report 2023: Expanding commercial P&C’s market relevance

– The nature of risk is evolving faster than ever. Commercial carriers must step up to fulfill the societal desire for resilience in a volatile world by closing protection gaps—or risk losing relevance.
Interview

Klaus-Jürgen Heitmann on the journey to mobility ecosystems

– HUK-COBURG Group CEO Klaus-Jürgen Heitmann discusses why and how the insurer is using an ecosystem strategy to expand its traditional business of direct and motor insurance in Germany.
Article

The data and analytics edge in corporate and commercial banking

– As corporate and commercial banks serve increasingly complex needs, new data- and analytics-powered tools can help the front line understand their customers and improve sales.
Article

Capturing growth in the evolving UK savings and retirement market

– Companies in the UK savings and retirement market can consider targeting four high-growth segments to create a competitive advantage and to boost their resilience in challenging times.
Report

On the brink: Realizing the value of analytics in insurance

– Insurers in Europe, the Middle East, and Africa invest significantly in advanced analytics but have unlocked a fraction of the potential value. How do top performers tip the balance in their favor?
Podcast

Banks’ core technology conundrum reaches an inflection point

– The founder and CEO of Thought Machine talks with McKinsey about how advances in cloud-based solutions are helping banks meet the technology challenge.
Article

Disruption and innovation in US auto financing

– The relatively stable auto financing market appears poised for change as strong demand draws the attention of a broad range of attackers.
Interview

How Asian banks are rethinking the payments game

– Specialist players are disrupting payments and challenging banks to find a new playbook.
Article

How Asian banks can regain the cross-border payments crown

– To retake a leading position in regional cross-border payments, Asian banks need to focus on growth areas, provide differentiated services, and update their operating models to match fintechs.

Talking Banking Matters

Leaders in Payments is an original podcast series from McKinsey’s Global Banking Practice, featuring conversations with... innovators, disruptors, and emerging leaders in the rapidly changing global payments ecosystem. Spanning consumer, commercial, and peer-to-peer payments, the talks focus on what motivates these dynamic individuals, their strategic choices, and the opportunities they see ahead.

Banking & Securities matters

Short takes on critical topics for leaders in banking, securities and beyond.

Insurance blog

Short takes on vital topics for insurance leaders.

Featured publications

Issue

The 2022 McKinsey Global Payments Report

– In a period of ongoing macroeconomic and geopolitical upheaval, the global payments ecosystem is once again demonstrating resilience.
Issue

Building the AI bank of the future

– To thrive in the AI-powered digital age, banks will need an AI-and-analytics capability stack that delivers intelligent, personalized... solutions and distinctive experiences at scale in real time.
Article

How top tech trends will transform insurance

– Over the next decade, the fully tech-enabled insurer will bear little resemblance to today’s organization. Five trends,... individually and in combination, will have a seismic impact.

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MORE INSIGHTS

Interview

Opening doors for women leaders: An interview with Caroline Feeney

– As executive vice president and CEO of US businesses at Prudential, Caroline Feeney has found success by staying true to herself... and helping others to climb the ladder.
Podcast - McKinsey Institute for Black Economic Mobility

A guide to investing in Black economic mobility

– Large segments of the Black population in the United States are underserved on a range of socioeconomic dimensions. Here’s... how impact investors can help close that gap.
Interview

How to merge talent, skills, and purpose: A chat with the Group CEO of Singlife

– Pearlyn Phau, Group CEO of Singlife, reveals some of the ins and outs of merging an insurtech start-up and a legacy player.
Commentary

How to improve liquidity accuracy at a time of economic uncertainty

– To address rising interest rates and continued economic uncertainty, now is the time for CFOs and treasurers to take a more structured... and systematic approach to liquidity accuracy.
Podcast

Tokenizing nontraditional assets: A conversation with Ascend Bit’s Brian Clark

– The chief product officer of a Bangkok start-up explains his company’s mission to leverage blockchain innovation for the... mothership.
Interview

Building purpose-led businesses: An interview with Ingrid Johnson

– For Ingrid Johnson, president of Sun Life Asia, helping clients achieve financial security starts with building businesses under... a common purpose.
Article

Six new imperatives for real estate players

– Higher inflation, higher interest rates, and other challenges mean that the real estate industry needs new paths to success.
Interview

Managing a cyber risk event: ‘Be a student of a crisis’

– Julia Houston, chief strategy and marketing officer at Equifax Inc., explains how the credit bureau managed one of the biggest... data breaches in history, her learnings, and how cybersecurity is rapidly changing.
Article

What is central bank digital currency (CBDC)?

– CBDCs are digital currencies issued by central banks. Their value is linked to the issuing country’s official currency.
Article

Disruption and innovation in US auto financing

– The relatively stable auto financing market appears poised for change as strong demand draws the attention of a broad range of... attackers.
Article

Leading with mobile: In conversation with ING’s Petri Nikkilä

– ING’s head of retail markets leaders for the Netherlands, Belgium, and Luxembourg discusses the bank’s journey to... a mobile-led model, and about balancing customer experience with operational and digital innovation.
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