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Insights on Financial Services

Article

AI-bank of the future: Can banks meet the AI challenge?

– Artificial intelligence technologies are increasingly integral to world we live in, and banks need to deploy these technologies at scale to remain relevant. Success requires a holistic transformation spanning multiple layers of the organization.
Article

Racial equity in financial services

– The financial services talent pipeline shows a lack of representation of people of color, most acutely at senior levels. Changes in three key areas can help companies make progress.
Article

Detour: An altered path to profit for European fintechs

– To navigate the economic fall-out from COVID-19, Europe’s fintechs will need to adjust their playbook.
Article

How US insurers can build a winning digital workforce for the future

– The pandemic has brought an influx of digital talent into the market. Insurers now have an opportunity to address their shortfalls in critical roles.
Article

How insurers can improve combined ratios by five percentage points

– Midsize North American property-and-casualty insurers have been slow to make improvements to their cost structures and operating models. Eight building blocks can help them make significant progress.
Interview

How Allianz Turkey created an agile organization

– In this interview, Tolga Gürkan and Aylin Somersan Coqui explain how the organization pursued a multiyear agile transformation and is now reaping its benefits.
Article

Breaking away from the pack in the next normal of retail banking distribution

– Lessons from pre-COVID-19 crisis leaders.
Article

How COVID-19 has impacted Black-white financial inequality

– COVID-19 has disrupted everything from economic markets to personal finances, but not everyone feels its effects equally.
Article

Women as the next wave of growth in US wealth management

– An unprecedented amount of assets will shift into the hands of US women over the next three to five years, representing a $30 trillion opportunity by the end of the decade.

Explore all of McKinsey’s perspectives on COVID-19 for Banking and Securities

Banking & Securities matters

Short takes on critical topics for leaders in banking, securities and beyond.

Insurance insights that matter

Short insights on topics that matter to leaders in the global insurance industry.

Featured publications

Issue

Next-gen technology transformation in financial services

– A road map for technology innovation, tech productivity, and platform modernization.
Collection

Digital disruption in insurance: Cutting through the noise

Digital insurance in 2018: Driving real impact with digital and analytics. Highlights from articles this year show the progress... that has been made in reinventing the insurance landscape—and suggest more disruption to come.

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MORE INSIGHTS

Interview - McKinsey Quarterly

What will (and won’t) change in the future of Asia: An interview with the CEO of DBS

– The continued economic integration of Asia will open up opportunities for savvy businesses, predicts Piyush Gupta.
Report

Harnessing Nigeria’s fintech potential

– How stakeholders could position the fintech sector for growth now and beyond the crisis.
Article

Scaling agility: A new operating model for insurers

– Industry-leading insurers have proved enterprise-wide agility delivers the innovation and change incumbents need. The COVID-19... crisis has also highlighted the need for organizational change.
Podcast

Reimagine insurance: Five keys to innovation

– The pandemic could usher in a new era for the global industry, with implications for strategy and organization. McKinsey’s... three regional practice leaders share insights on what the future holds.
Interview - McKinsey Quarterly

Rallying around purpose: An interview with the managing director and CEO of Insurance Australia Group

– Digital technologies are important, but “good, old-fashioned trust” is indispensable, says Peter Harmer.
Survey

Financial decision-maker sentiment: Romania

– An ongoing look at how the attitudes of financial decision makers in Romania are evolving during the COVID-19 pandemic.
Interview

Reimagining actuaries: A Q&A with Society of Actuaries’ Greg Heidrich

– The executive director of the Society of Actuaries discusses the changing role of the actuary in a world of quickly evolving data,... analytics, digital work, and the COVID-19 pandemic.
Article

Rewriting the rules: Digital and AI-powered underwriting in life insurance

– COVID-19 reinforces the urgency to make life insurance purchasing simpler and more digitally enabled.
Article

How financial institutions can help fill European retirement needs

– Western Europe’s nonpublic retirement market is growing rapidly. To capture the business opportunity, insurers and asset... managers should take on three approaches.
Article

Banking system resilience in the time of COVID-19

– Capital cushions at European, UK, and US banks look adequate in most scenarios—and challenged in others. In either case,... they must be rebuilt, and that will require some difficult decisions.
Article

European bancassurance: Impact of COVID-19 and the next normal

– As customers and banks accelerate their digital transformation, bancassurers need to move digital to the core.
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