Insights on Financial Services

Report

Emerging markets leap forward in digital banking innovation and adoption

– As consumer use of digital banking accelerates in Asia–Pacific, the region’s emerging markets have become the hub of banking innovation for digital business models.
Article

Fast forward: How cloud computing could transform risk management

– Cloud-based computing will provide tangible benefits for banking risk management functions, but risk leaders face significant challenges migrating their systems and activities from on-premises to the cloud.
Podcast

A new age for insurance procurement

– In this podcast, McKinsey experts explore the insurance procurement themes executives should consider as the tremors from the pandemic push them to rethink their service-provider relationships.
Article

A new frontier for transforming nonpersonnel cost management in banking

– COVID-19’s economic impact makes cost management critical for banks. Three actions pave the way to lower expenses while maintaining customer satisfaction.
Article

Four imperatives for the next-generation legal department

– The legal ecosystem is dramatically different today, so legal departments must change as well. A set of four imperatives can guide planning of the department’s new priorities, structure, and talent.
Article

In banking, location is everything again—for now

– With growth diverging again in emerging versus developed economies, banks need to remap their market strategy.
Interview

Managing change on many fronts: How Northwestern Mutual beat the odds

– Senior executives Tim Gerend and Christian Mitchell share insights on how they collaborate with the company’s independent advisors to transform financial planning.
Article

Registered investment advisors: How US banks can weigh the M&A potential

– RIAs are a profitable and growing segment in US wealth management. Valuations are high, but this should not deter banks from carefully exploring acquisitions.
Article

The future of payments in the Middle East

– As cash transactions give way to digital, what changes can the region’s banks and payments providers expect to see in the next few years?

Banking & Securities matters

Short takes on critical topics for leaders in banking, securities and beyond.

Insurance insights that matter

Short insights on topics that matter to leaders in the global insurance industry.

OUR 2020 PRESENTATIONS

2020 session: Annual Global Payments Outlook
2020 session: Global Transaction Banking to 2030—what the next decade may bring

Featured publications

Issue

Building the AI bank of the future

– To thrive in the AI-powered digital age, banks will need an AI-and-analytics capability stack that delivers intelligent, personalized... solutions and distinctive experiences at scale in real time.
Issue

McKinsey on Payments 31

Covering trends and opportunities in the world of payments.
Collection

Digital disruption in insurance: Cutting through the noise

Digital insurance in 2018: Driving real impact with digital and analytics. Highlights from articles this year show the progress... that has been made in reinventing the insurance landscape—and suggest more disruption to come.

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MORE INSIGHTS

Article

How data and analytics are redefining excellence in P&C underwriting

– Most P&C insurers in Europe and North America are investing in data and analytics to improve underwriting; those with the... most advanced capabilities enjoy better operating results and performance.
Article

Banking on the ‘soft stuff’

– The lessons of transforming performance at one midsize US bank came down to shifting mindsets and behaviors.
Article

A new frontier for transforming nonpersonnel cost management in banking

– COVID-19’s economic impact makes cost management critical for banks. Three actions pave the way to lower expenses while... maintaining customer satisfaction.
Article

In banking, location is everything again—for now

– With growth diverging again in emerging versus developed economies, banks need to remap their market strategy.
Article

How banks can build their future workforce—today

– During the pandemic, some banks have learned to reskill, at scale. Here, they share their secrets.
Article

Tech-driven insurers: How to thrive in 2030

– Insurance operating models are on the verge of a fundamental change. To thrive in 2030, insurers must commit to a specific role... and take action now to secure the tech capabilities they need.
Article

Buy now, pay later: Five business models to compete

– Financing at the point of sale may be a small share of unsecured lending in the United States today, but it’s growing fast.... Banks seeking long-term growth should explore market entry, and merchants should reassess their financing offers.
Report

German banking returns to the playing field

– The challenges facing Germany’s banking sector are steep, but a new game plan presents the opportunity for a sustainable... future for the industry.
Article

Financial services unchained: The ongoing rise of open financial data

– If open finance continues to accelerate, it could reshape the global financial services ecosystem, change the very idea of banking,... and increase pressure on incumbents.
Article

Making banks from branch networks: Why financial services are still a good idea for postal carriers and retailers

– Postal carriers and retailers with vast distribution networks could leverage them and their deep customer relationships.
Article

European asset management after an unprecedented year

– Asset managers weathered the shocks of 2020. Now they face five structural trends that will reshape their operating environment.
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