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Global payments 2017: Amid rapid change, an upward trajectory

– The global payments industry continues to deliver healthy growth, with underlying fundamentals such as transaction volumes and account balances demonstrating even greater strength. This rosy scenario also lays the groundwork for significant disruption likely to alter the dynamics between financial institutions and fintechs.

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SME insurance in Australia—a market ripe for change

– The market for providing insurance to small and medium companies is changing quickly, necessitating that providers target customer... segments carefully.
Article

Global reinsurance: Fit for the future?

– There are many opportunities for the reinsurance industry to maintain and increase its relevance, as new risks grow in importance... and global macroeconomic conditions become more complex.
Article

The future of customer-led retail-banking distribution

– Customers are leading the way toward next-generation retail-banking distribution strategies.
Report

Impact investing finds its place in India

– The country’s market for purpose-driven finance could grow to $6 billion to $8 billion in 2025. What’s shaping the landscape?
Article

Data sharing and open banking

– The potential benefits of open banking include improved customer experience, new revenue streams, and a sustainable service model... for underserved markets.
Article

Monetizing data: A new source of value in payments

– Payments providers are already adept at generating customer insights from data. Now, leading firms are using advanced analytics... to monetize the data itself.
Article

Mobile financial services in Africa: Winning the battle for the customer

– To compete in Africa’s diverse mobile money markets, banks must offer distinctive mobile and digital services not only in... payments and deposits, but across the spectrum of financial services.
Report - McKinsey Global Institute

The new dynamics of financial globalization

– Cross-border capital flows have fallen 65 percent since the financial crisis as global banks retrenched, but a more stable form... of financial globalization is emerging.
Blog post

What the new world of insurance could look like

– From a customer’s standpoint, few industries are as ripe for disruption as insurance.
Article

Raising returns on analytics investments in insurance

– In an era of narrow margins and slow growth, insurers’ need to invest in analytics has never been greater. A few thoughtful... initiatives can accelerate the analytics journey.
Article

A ‘nudge’ for the better in claims journeys

– Companies tend to assume that customers, employees, and suppliers always behave rationally.

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