Insights on Financial Services

Article

Three big moves that can decide a financial institution’s future in the cloud

– There’s big value potential in the cloud, but financial institutions with a piecemeal migration strategy may be missing out on capturing its full value.
Report

Creating value, finding focus: Global Insurance Report 2022

– The insurance industry struggles to create economic profit. But amid COVID-19’s enduring changes, opportunities await.
Report

McKinsey’s Global Banking Annual Review

– Updated annually, our Global Banking Annual Review offers the best of our research and insights into the global banking industry. Explore the findings from our most recent report and scroll for past years’ reports.
Article

Can Vietnamese banks seize the green-bond opportunity?

– The market for financing climate-related projects through green bonds is surging, but Vietnamese banks need to act quickly to reap the rewards.
Podcast

Global platform transformation: An interview with Allianz’s Veit Stutz

– As the world’s largest insurance group rolls out its new business and technology platform, Veit Stutz reflects on his role in this massive global undertaking.
Article

From saving to spending: A second front emerges in the US retirement challenge

– While accumulation has long been a focus for pre-retirees, ensuring a consistent and sufficient stream of income through retirement is now a pressing need for many.
Article

Extending upmarket in US commercial banking

– Serving larger commercial clients is a significant growth opportunity for US midcap and regional banks—with the right strategy in place.
Interview

The power of proposition: An interview with AIA’s Alice Liang

– The chief proposition officer of AIA Hong Kong & Macau offers insights on how products, ecosystems, and planning tools can drive innovation and transform the customer journey.
Article

Should US banks be moving to next-generation core banking platforms?

– Banks today urgently need a new core platform, but building one is time-consuming, expensive, and uncertain. It may help to think strategically and pursue a two-track process.
Article

Getting personal: How banks can win with consumers

– The secret to at-scale personalization isn’t just the analytics. It’s the ecosystem organizations set up to use the analytics well.
Article

Best of both worlds: Balancing digital and physical channels in retail banking

– Banking distribution needs to account for the evolving interdependencies between channels. Accelerating digital and upgrading the physical experience to “phygital” offers a viable solution.

Talking Banking Matters

Leaders in Payments is an original podcast series from McKinsey’s Global Banking Practice, featuring conversations with... innovators, disruptors, and emerging leaders in the rapidly changing global payments ecosystem. Spanning consumer, commercial, and peer-to-peer payments, the talks focus on what motivates these dynamic individuals, their strategic choices, and the opportunities they see ahead.

Banking & Securities matters

Short takes on critical topics for leaders in banking, securities and beyond.

Insurance insights that matter

Short insights on topics that matter to leaders in the global insurance industry.

Featured publications

Issue

McKinsey on Payments 32

Covering trends and opportunities in the world of payments.
Issue

Building the AI bank of the future

– To thrive in the AI-powered digital age, banks will need an AI-and-analytics capability stack that delivers intelligent, personalized... solutions and distinctive experiences at scale in real time.
Article

How top tech trends will transform insurance

– Over the next decade, the fully tech-enabled insurer will bear little resemblance to today’s organization. Five trends,... individually and in combination, will have a seismic impact.

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MORE INSIGHTS

Interview

Making financial services available to the masses through AI

– WeBank CFO Arthur Wang discusses how the company balances innovation, technology, and compliance to move itself forward.
Interview

One CEO’s journey to becoming a business builder

– In this interview, Patrick Hylton, CEO of NCB Financial Group, shares his experience launching a digital mobile-payments business... and what it takes to succeed.
Article

Can Vietnamese banks seize the green-bond opportunity?

– The market for financing climate-related projects through green bonds is surging, but Vietnamese banks need to act quickly to... reap the rewards.
Interview

The power of proposition: An interview with AIA’s Alice Liang

– The chief proposition officer of AIA Hong Kong & Macau offers insights on how products, ecosystems, and planning tools can... drive innovation and transform the customer journey.
Article

Should US banks be moving to next-generation core banking platforms?

– Banks today urgently need a new core platform, but building one is time-consuming, expensive, and uncertain. It may help to think... strategically and pursue a two-track process.
Interview

Financing net zero: Banks and companies cooperating on decarbonization

– Getting to net-zero emissions can be complex and costly. At McKinsey’s Tomorrow Conference, three European executives discussed... the capital requirements and banks’ efforts to help companies meet them.
Podcast

MassMutual’s Roger Crandall on disrupting your own industry

– The long-time CEO of the US insurer reflects on the changes in the industry, the risk environment, and the CEO role.
Interview

The role of financial services in improving racial equity in the US

– In April 2022, McKinsey gathered a group of leaders in financial services to discuss the work they are doing to increase financial... inclusion, address systemic challenges, and catalyze efforts to close the racial wealth gap.
Article

After a strong 2021, European private banking faces headwinds

– Western Europe’s private banks posted near-record profits last year, thanks to a high-performing market, but operational... improvements stalled.
Podcast - Talking Banking Matters

Driven by purpose: 15 years of M‑Pesa’s evolution

– M‑Pesa Africa’s managing director Sitoyo Lopokoiyit shares his views on running one of Africa’s first fintechs.
Article

How to harness the power of teams in life insurance

– Teaming can unlock significant value in North America’s life insurance sector, but only if insurance carriers reimagine... their distribution model across five dimensions.
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