Insights on Financial Services

Issue

The 2021 McKinsey Global Payments Report

– Despite challenges, the global payments sector is primed for a return growth.
Interview

Technology-driven growth in China: An interview with Jiang Xing

– The CEO of ZhongAn Insurance says the industry can generate momentum for growth by taking advantage of trends, preparing for future developments, and increasing investments in digital transformation.
Article

Future of Asia: The future of financial services

– Changes in Asia's consumer markets offer new and diverse opportunities for growth.
Report

Crossing the horizon: North American asset management in the 2020s

– The past 18 months have planted multiple seeds of disruption which are setting a dynamic new horizon of growth for the industry in the coming decade.
Article

Unlocking the banking technology workforce

– Leading banks have made deep-seated changes to their technology spending priorities, role mix, and talent mix, unlocking a step change in productivity.
Article

From tech tool to business asset: How banks are using B2B APIs to fuel growth

– Banks can use APIs to generate income growth from corporate customer segments, improve customer experience, and fuel innovation.
Article

Lessons from the rapidly evolving regulation of digital banking

– Regulators seeking ways to balance protection of customers’ interests, financial institutions’ risks, and their other policy objectives for digital banking can learn from early regulatory experiences.
Article

How top tech trends will transform insurance

– Over the next decade, the fully tech-enabled insurer will bear little resemblance to today’s organization. Five trends, individually and in combination, will have a seismic impact.
Podcast

Global perspectives on insurtechs

– The growth of insurtechs is driving innovation and disruption in the industry. Four McKinsey experts discuss the current state and the future evolution of the field.

Banking & Securities matters

Short takes on critical topics for leaders in banking, securities and beyond.

Insurance insights that matter

Short insights on topics that matter to leaders in the global insurance industry.

Featured publications

Issue

Building the AI bank of the future

– To thrive in the AI-powered digital age, banks will need an AI-and-analytics capability stack that delivers intelligent, personalized... solutions and distinctive experiences at scale in real time.
Issue

McKinsey on Payments 31

Covering trends and opportunities in the world of payments.
Collection

Digital disruption in insurance: Cutting through the noise

Digital insurance in 2018: Driving real impact with digital and analytics. Highlights from articles this year show the progress... that has been made in reinventing the insurance landscape—and suggest more disruption to come.

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MORE INSIGHTS

Article

Insurance: Transforming risk and compliance

– As economies emerge from the pandemic and plan for the next decade of growth, insurance companies need to rethink the strategic... function of risk.
Article

CBDC and stablecoins: Early coexistence on an uncertain road

– With the rapid rise in circulation of stablecoins over the past couple of years, central banks have stepped up efforts to explore... their own stable digital currencies.
Article

How transaction banks are reinventing treasury services

– As clients demand solutions to enhance their corporate treasury activities, banks are increasingly partnering with fintechs and... software players.
Article

Merchant acquiring and the $100 billion opportunity in small business

– What will it take to grow in the age of value-added services? Our work with payments practitioners suggests a few promising strategies... for serving smaller companies.
Article

Global payments 2021: Transformation amid turbulent undercurrents

– The global payments sector is poised for a quick return to healthy growth, but the benefits will not flow evenly to all participants.
Article

From tech tool to business asset: How banks are using B2B APIs to fuel growth

– Banks can use APIs to generate income growth from corporate customer segments, improve customer experience, and fuel innovation.
Article

Capital markets’ message to financial institutions: Differentiate or perish

– Since the start of the COVID-19 pandemic, investors have rewarded specialist financial institutions and universal banks making... bold portfolio moves.
Article

How data and analytics are redefining excellence in P&C underwriting

– Most P&C insurers in Europe and North America are investing in data and analytics to improve underwriting; those with the... most advanced capabilities enjoy better operating results and performance.
Article

Banking on the ‘soft stuff’

– The lessons of transforming performance at one midsize US bank came down to shifting mindsets and behaviors.
Report

Emerging markets leap forward in digital banking innovation and adoption

– As consumer use of digital banking accelerates in Asia–Pacific, the region’s emerging markets have become the hub... of banking innovation for digital business models.
Article

Fast forward: How cloud computing could transform risk management

– Cloud-based computing will provide tangible benefits for banking risk management functions, but risk leaders face significant... challenges migrating their systems and activities from on-premises to the cloud.
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