Insights on Financial Services

Report

McKinsey’s Global Banking Annual Review

– Updated annually, our Global Banking Annual Review offers the best of our research and insights into the global banking industry. Explore the findings from our most recent report and scroll for past years’ reports.
Report

Reconceiving the global trade finance ecosystem

– Trade finance does not work as well as it could, particularly for the millions of smaller businesses that help fuel the global economy. A new joint report sets out a vision for improving the ecosystem for all players.
Report - McKinsey Global Institute

The rise and rise of the global balance sheet: How productively are we using our wealth?

– Net worth has tripled since 2000, but the increase mainly reflects valuation gains in real assets, especially real estate, rather than investment in productive assets that drive our economies.
Report

Putting carbon markets to work on the path to net zero

– As the drive to curb global warming gathers pace, carbon markets have become increasingly fundamental to achieving net-zero greenhouse-gas emissions. Institutional investors can play a critical role.
Podcast

From insurtech to incumbent: How Aviva Singlife came to life

– Many start-ups aim for disruption, but what does it take to break through in the insurtech industry? The founder of Singlife shares his journey and insights.
Podcast - Talking Banking Matters

Taking the friction out of financial services: A conversation with Plaid COO Eric Sager

– For Plaid’s operating chief, the future of payments will be built on increasing transparency for both customers and the banks and fintechs seeking to serve them.
Article

Closing the gender and race gaps in North American financial services

– An updated view into gender and racial diversity in financial services—as well as women’s day-to-day work experiences—reveals some progress. But challenges in building an equitable and inclusive workplace persist.
Interview

Technology-driven growth in China: An interview with Jiang Xing

– The CEO of ZhongAn Insurance says the industry can generate momentum for growth by taking advantage of trends, preparing for future developments, and increasing investments in digital transformation.
Issue

The 2021 McKinsey Global Payments Report

– Despite challenges, the global payments sector is primed for a return growth.

Banking & Securities matters

Short takes on critical topics for leaders in banking, securities and beyond.

Insurance insights that matter

Short insights on topics that matter to leaders in the global insurance industry.

Featured publications

Issue

The 2021 McKinsey Global Payments Report

– Despite challenges, the global payments sector is primed for a return growth.
Issue

Building the AI bank of the future

– To thrive in the AI-powered digital age, banks will need an AI-and-analytics capability stack that delivers intelligent, personalized... solutions and distinctive experiences at scale in real time.
Article

How top tech trends will transform insurance

– Over the next decade, the fully tech-enabled insurer will bear little resemblance to today’s organization. Five trends,... individually and in combination, will have a seismic impact.

Want to learn more about how we help clients in Financial Services?

MORE INSIGHTS

Interview

Indonesia and Islamic banking: An interview with Hery Gunardi

– The CEO of the newly merged Bank Syariah Indonesia (BSI) describes how digital and mobile capabilities unlock new opportunities... for Islamic banking within Indonesia—and beyond.
Article

Designing next-generation credit-decisioning models

– As banks continue their digital transformations, they can follow four best practices for automated credit-decisioning models to... incorporate more of the right data to meet future challenges.
Article

Unlocking the potential of deeper customer-agent-insurer relationships

– When done well, building more holistic customer relationships is a win-win-win for customers, agents, and insurers.
Article

Underwriting talent: Strategies for property and casualty insurers

– Fast-moving market conditions are putting new and more intense demands on underwriting. Updated talent strategies can help carriers... meet this challenge.
Report - McKinsey Global Institute

The rise and rise of the global balance sheet: How productively are we using our wealth?

– Net worth has tripled since 2000, but the increase mainly reflects valuation gains in real assets, especially real estate, rather... than investment in productive assets that drive our economies.
Article

The value of getting personalization right—or wrong—is multiplying

– This Next in Personalization 2021 Report reveals that companies who excel at demonstrating customer intimacy generate... faster rates of revenue growth than their peers. And the closer organizations get to the consumer, the bigger the gains.
Article

European insurance and the future of senior protection and well-being

– As Europe’s population ages and older adults’ needs broaden, insurers have a valuable opportunity to forge a path... and build ecosystems to better serve the senior population.
Article

Aligning portfolios with climate goals: A new approach for financial institutions

– Portfolio-alignment tools will help financial institutions chart more scientifically robust, realistic, and profitable climate... strategies.
Article

Five actions to build next-generation know-your-customer capabilities

– KYC programs are key in banks’ customer gain and retention, but their results aren’t optimal, despite technology and... operations spend. Improving five KYC areas can generate substantial business value.
Sorry, we couldn't find any results. Try removing some filters.

Connect with our Financial Services Practice