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Financial Services
Financial Services

Insights on Financial Services

Article

African banking in the new reality

– Swift action and a focus on three imperatives could strengthen African banks and support recovery.
Interview

How insurers can act on the opportunity of digital ecosystems
– Professor Markus Warg, an ecosystem and platform enthusiast, discusses the role that big tech will play in insurance and the importance of setting the rules of the game within ecosystems.
Article

AI-powered decision making for the bank of the future
– Banks are already strengthening customer relationships and lowering costs by using artificial intelligence to guide customer engagement. Success requires that capability stacks include the right decisioning elements.
Article

How ‘trading as a service’ unlocks opportunities for banks
– Scale is crucial for capital markets sell-side firms in flow businesses. Trading as a service can make scale benefits more widely available, with opportunities for large banks and other market players.
Article

The productivity imperative for US life and annuities carriers
– Productivity is a vital element of economic value creation. Research reveals what makes top performers different.
Interview

Revolutionizing insurance: The personalized insurance engine
– Uwe Stuhldreier—an executive at HUK24, Germany’s largest fully digital direct insurer—discusses a customer-centric, digitally enabled business model that could shape the future of insurance.
Article

A better approach to M&A in North American insurance
– Large deals are enticing but rare—and smaller ones create more value. Programmatic deal making would help.
Article

Product innovation: The new imperative for insurers in Asia
– Incumbent insurers in Asia find product innovation challenging. Developing products to respond to customer needs, not risks or competitor actions, will be crucial.
Article

Scale matters … to an extent: Playing the scale game in insurance
– Large insurers can turn their scale into a strong competitive advantage—if they recognize that fully harnessing the benefits of scale requires managing complexity.

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Corporate & Investment Banking Insurance Law Firms & Professional Services Payments Retail & Small Business Banking Wealth & Asset Management

Hot Topics

Bank of the Future Digital Transformation Growth Productivity Risk & Resilience Talent

Explore all of McKinsey’s perspectives on COVID-19 for Banking and Securities

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Banking & Securities matters
Short takes on critical topics for leaders in banking, securities and beyond.

Insurance insights that matter
Short insights on topics that matter to leaders in the global insurance industry.

OUR 2020 PRESENTATIONS

Annual Global Payments Outlook
Global Transaction Banking to 2030 – what the next decade may bring

Featured publications

Issue

McKinsey on Payments 31
– Covering trends and opportunities in the world of payments.
Collection

Digital disruption in insurance: Cutting through the noise
Digital insurance in 2018: Driving real impact with digital and analytics. Highlights from articles this year show the progress... that has been made in reinventing the insurance landscape—and suggest more disruption to come.

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MORE INSIGHTS

Interview

CEO Interview: Natixis and CDPQ invest in climate action
– Jean Raby and Charles Emond oversee more than $1.7 trillion in investments worldwide. They want to see real action on climate... change.
Interview

How insurers can act on the opportunity of digital ecosystems
– Professor Markus Warg, an ecosystem and platform enthusiast, discusses the role that big tech will play in insurance and the importance... of setting the rules of the game within ecosystems.
Article

African banking in the new reality
– Swift action and a focus on three imperatives could strengthen African banks and support recovery.
Interview - McKinsey Quarterly

Democratizing Indonesia’s housing market: An interview with Pahala Mansury
– BTN’s former president director explains how the Indonesian bank is making housing affordable for all during the COVID-19... pandemic.
Article

Insurance 2030—The impact of AI on the future of insurance
– The industry is on the verge of a seismic, tech-driven shift. A focus on four areas can position carriers to embrace this change.
Article

Mobility investments in the next normal
– A new survey looks at the impact of the COVID-19 pandemic on consumer sentiment, which could influence future mobility investments.
Interview - Learn to Leap #14

Building and scaling one of the world’s fastest-growing mobile banks
– Setting a bold vision, adapting the business to respond to market feedback, and putting customer satisfaction first has enabled... digital-banking start-up N26 to grow rapidly into a global bank valued at $3.5 billion.
Article

Will Asian insurers make the right choices for health insurance?
– Private health insurance is a significant growth opportunity for insurers in Asia. To compete, insurers will need to reimagine... their value propositions and rethink their operating models.
Report

Running up on runoff: Strategic options for life closed books
– Runoff policies often present profitability challenges for European life insurers. Those looking to create value from their closed... books can learn from recent market shifts.
Article

A data-driven approach to improving net working capital
– Better performance relies on greater visibility into processes and decisions. The right combination of technology, capabilities,... and mindsets can make all the difference.
Article - McKinsey Quarterly

How capital markets keep us connected
– Nasdaq’s 50th anniversary reminds us that markets should be more inclusive, share more information, inspire innovation,... and bring the world together.
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