Insights on Financial Services

Report

Bracing for consolidation in Asia–Pacific banking: The quest for scale
– To emerge from a period of potential consolidation, Asia’s banks must reinvent themselves or risk disappearing.
Article

Going digital in collections to improve resilience against credit losses
Article

Blockchain and retail banking: Making the connection
Article

How to win in insurance: Climbing the power curve
Article

How banks can use ecosystems to win in the SME market
Article

Talent in wholesale banking: Building a sustainable competitive advantage
Article

Productivity transformation for US regional banks
Article

Making choices, finding growth: State of North American retail wealth management
Article

Advanced analytics in asset management: Beyond the buzz

Banking matters
Short takes on critical topics for global banking leaders.

Insurance blog
Short insights on topics of interest to leaders in the global insurance industry.

Sub-sectors

Corporate & Investment Banking Insurance Payments Retail Banking Wealth & Asset Management

Hot Topics

Bank of the Future Digital Transformation Growth Productivity Risk & Resilience Talent

Featured publications

Issue

McKinsey on Payments: Special edition on advanced analytics in banking
– This issue of our long-running journal focuses on the crucial role of analytics in banking and payments.
Collection

Digital disruption in insurance: Cutting through the noise
Regulation, product complexity, and insurers’ large balance sheets have kept digital attackers from insurers’ gates.... That is changing, but in ways incumbents should embrace. They can flourish in the digital age—if they move swiftly and decisively.

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MORE INSIGHTS

Article

Tackling the IoT opportunity for commercial lines insurance
– The Internet of Things connects the world in truly exciting ways. Insurance carriers that capture the opportunities of IoT stand... to boost revenues and reduce claims expenses.
Interactive

2019 global insurance trends and forecasts
– Our 2019 analysis of McKinsey’s Global Insurance Pools database offers a detailed look at global insurance trends, with... analysis by region and line of business.
Article - McKinsey Quarterly

A new housing ecosystem: $3.8 trillion under one roof
– Digital platforms open new opportunities for connecting, integrating, and reimagining a traditional sector. Zeroing in on specific... segments and pain points shows how.
Article

From diligence to delivery: Capturing value from retirement record-keeping M&A
– Consolidation in the US retirement arena continues apace. To maximize deal value, firms must follow some industry-specific best... practices.
Article

Winning in a world of ecosystems
– For traditional firms seeking to elevate their digital footprint, ecosystems represent an opportunity to boost growth, performance,... and outshine competitors. Here's a look at what ecosystems can offer.
Article

Claims 2030: Dream or reality?
– Over the next decade, next-generation capabilities have the potential to completely transform the claims process. Carriers should... focus on four areas to unlock value.
Article

The hidden benefits of value-added services in commercial lines insurance
– Value-added services can help insurers improve profitability, own the customer interface, and reinvent their product offerings.... To capture these benefits, companies must understand the changing needs of customers and brokers and expand new services beyond a core offering.
Article

Bancassurance: It’s time to go digital
– As customers and banks shift to digital technologies, bancassurers need to rethink their distribution model.
Article

Rewriting the rules in retail banking
– Four important trends are changing the terms of success in retail banking. Banks need to act now to develop new skills.
Article

From art to science: The future of underwriting in commercial P&C insurance
– Underwriting in insurance is essential to performance excellence. Today’s carriers will need to evolve the role to meet... the industry and customer needs of tomorrow.
Article

Digital banking in Indonesia: Building loyalty and generating growth
– Indonesian consumers are embracing digital banking. To attract them, banks need to take an active approach.
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