Insights on Financial Services
Article
Embedded finance: How banks and customer platforms are converging
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Europe’s embedded-finance market is growing at double-digit rates. It is becoming increasingly important for banks, merchants, and other customer platforms to participate.
Report
Global Banking Annual Review 2023: The Great Banking Transition
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Banking profits are up, thanks to rising interest rates, but financial institutions globally need to reinvent themselves in the face of major structural and macroeconomic shifts.
Collection
Global Insurance Report 2023
The insurance protection gap looms over both P&C and life insurance.
Blog Post
For banks to demonstrate value from tech and AI, they will need to reach beyond the CIO’s office
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Capturing value from technology and AI requires taking actions beyond those domains, especially around organizational considerations.
Article
Private capital in insurance 2.0: Building the flywheel
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The relationship between insurers and private-capital firms has strengthened in recent years as distinctive investment management has become critical to executing the “virtuous flywheel” strategy.
Blog Post
Live take from ITC DIA Europe: For insurtechs, AI offers new opportunities for productivity growth and collaboration
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Amid continuing funding woes, insurtechs are eyeing partnerships with incumbents and looking at the productivity boost that generative AI could enable
Article
From ripples to waves: The transformational power of tokenizing assets
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Tokenized financial assets are moving from pilot to at-scale deployment. Adoption is not yet widespread, but financial institutions with blockchain capabilities in place will have a strategic advantage.
Article
Six imperatives for credit unions to secure their future
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Credit union members are aging, and young people tend to see these institutions less favorably than their elders do. Here are six strategies for bringing in younger members to weather the years ahead.
Podcast
After the surge: Tien‑Tsin Huang on the future of payments
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The payments sector equity analyst discusses the industry’s evolution in the context of dwindling cash-to-card conversion, technological advances, and tighter credit markets.
Blog Post
A live take from McKinsey’s 21st Global Digital Banking Conference: Here come the incumbents
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Digital banking at scale, technology as a core capability, and generative AI took center stage at this year’s gathering.
Podcast
Enhancing customer experience in an evolving mobility ecosystem
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Toyota Insurance President and COO Robert Spencer shares his views on how OEMs and insurers can partner to enhance customer experience as the mobility ecosystem evolves.
Talking Banking Matters
Leaders in Payments is an original podcast series from McKinsey’s Global Banking Practice, featuring conversations with...
Banking & Securities matters
Short takes on critical topics for leaders in banking, securities and beyond.
Insurance blog
Short takes on vital topics for insurance leaders.
Featured publications
Article
Scaling gen AI in banking: Choosing the best operating model
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Generative AI is transforming financial services, offering opportunities for efficiency and innovation. As banks race to deploy...
Article
Capturing the full value of generative AI in banking
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Setting up generative AI pilots is easy; scaling them to capture material value is hard. A recipe for success is emerging.
Article
Been there, doing that: How corporate and investment banks are tackling gen AI
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Wholesale banks have vast expertise in traditional AI. It’s a sound investment that is paying off again as generative AI...