Insights on Financial Services


Beyond digital transformations: Modernizing core technology for the AI bank of the future

– For artificial intelligence to deliver value across the organization, banks need core technology that is scalable, resilient, and adaptable. Building that requires changes in six key areas.

Global Insurance Pools statistics and trends: An overview of life, P&C, and health insurance

– The ninth edition of McKinsey’s Global Insurance Pools database offers a detailed look at the insurance industry by region and line of business.

Disrupting the disruptors: Business building for banks

– Although banks face intense pressure from new entrants in financial services, they have an edge in resources they can use to rapidly launch their own digital businesses.

CXO perspectives: A conversation on the future of bancassurance

– The COVID-19 pandemic is accelerating a number of industry changes that were already in full swing. Industry leaders show how banks and insurers can adapt to the digital shift.

African banking in the new reality

– Swift action and a focus on three imperatives could strengthen African banks and support recovery.

How insurers can act on the opportunity of digital ecosystems

– Professor Markus Warg, an ecosystem and platform enthusiast, discusses the role that big tech will play in insurance and the importance of setting the rules of the game within ecosystems.

How ‘trading as a service’ unlocks opportunities for banks

– Scale is crucial for capital markets sell-side firms in flow businesses. Trading as a service can make scale benefits more widely available, with opportunities for large banks and other market players.

The productivity imperative for US life and annuities carriers

– Productivity is a vital element of economic value creation. Research reveals what makes top performers different.

Revolutionizing insurance: The personalized insurance engine

– Uwe Stuhldreier—an executive at HUK24, Germany’s largest fully digital direct insurer—discusses a customer-centric, digitally enabled business model that could shape the future of insurance.

Banking & Securities matters

Short takes on critical topics for leaders in banking, securities and beyond.

Insurance insights that matter

Short insights on topics that matter to leaders in the global insurance industry.


Annual Global Payments Outlook
Global Transaction Banking to 2030 – what the next decade may bring

Featured publications


McKinsey on Payments 31

Covering trends and opportunities in the world of payments.

Digital disruption in insurance: Cutting through the noise

Digital insurance in 2018: Driving real impact with digital and analytics. Highlights from articles this year show the progress... that has been made in reinventing the insurance landscape—and suggest more disruption to come.

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CEO Interview: CDPQ invests in climate action

– Charles Emond oversees more than $291 billion in investments around the world. He wants to see real action on climate change.

AI-powered decision making for the bank of the future

– Banks are already strengthening customer relationships and lowering costs by using artificial intelligence to guide customer engagement.... Success requires that capability stacks include the right decisioning elements.
Interview - McKinsey Quarterly

Democratizing Indonesia’s housing market: An interview with Pahala Mansury

– BTN’s former president director explains how the Indonesian bank is making housing affordable for all during the COVID-19... pandemic.

Insurance 2030—The impact of AI on the future of insurance

– The industry is on the verge of a seismic, tech-driven shift. A focus on four areas can position carriers to embrace this change.

A better approach to M&A in North American insurance

– Large deals are enticing but rare—and smaller ones create more value. Programmatic deal making would help.

Mobility investments in the next normal

– A new survey looks at the impact of the COVID-19 pandemic on consumer sentiment, which could influence future mobility investments.

Product innovation: The new imperative for insurers in Asia

– Incumbent insurers in Asia find product innovation challenging. Developing products to respond to customer needs, not risks or... competitor actions, will be crucial.

Scale matters … to an extent: Playing the scale game in insurance

– Large insurers can turn their scale into a strong competitive advantage—if they recognize that fully harnessing the benefits... of scale requires managing complexity.
Interview - Learn to Leap #14

Building and scaling one of the world’s fastest-growing mobile banks

– Setting a bold vision, adapting the business to respond to market feedback, and putting customer satisfaction first has enabled... digital-banking start-up N26 to grow rapidly into a global bank valued at $3.5 billion.

Will Asian insurers make the right choices for health insurance?

– Private health insurance is a significant growth opportunity for insurers in Asia. To compete, insurers will need to reimagine... their value propositions and rethink their operating models.

Running up on runoff: Strategic options for life closed books

– Runoff policies often present profitability challenges for European life insurers. Those looking to create value from their closed... books can learn from recent market shifts.
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