Insights on Financial Services

Report

McKinsey’s Global Banking Annual Review

– Updated annually, our Global Banking Annual Review offers the best of our research and insights into the global banking industry. Explore the findings from our most recent report and scroll for past years’ reports.
Article

Analytics transformation in wealth management
– Today’s clients want a cutting-edge client experience. To deliver it, wealth firms must boldly scale up analytics.
Podcast

Connecting employee health and wealth: Interview with CXA Group’s CEO
– Rosaline Chow Koo breaks down how CXA Group is working to make group insurance more profitable while simultaneously improving employees’ health and financial well-being.
Report

Reconceiving the global trade finance ecosystem
– Trade finance does not work as well as it could, particularly for the millions of smaller businesses that help fuel the global economy. A new joint report sets out a vision for improving the ecosystem for all players.
Report - McKinsey Global Institute

The rise and rise of the global balance sheet: How productively are we using our wealth?
– Net worth has tripled since 2000, but the increase mainly reflects valuation gains in real assets, especially real estate, rather than investment in productive assets that drive our economies.
Report

Putting carbon markets to work on the path to net zero
– As the drive to curb global warming gathers pace, carbon markets have become increasingly fundamental to achieving net-zero greenhouse-gas emissions. Institutional investors can play a critical role.
Podcast

From insurtech to incumbent: How Aviva Singlife came to life
– Many start-ups aim for disruption, but what does it take to break through in the insurtech industry? The founder of Singlife shares his journey and insights.
Podcast - Talking Banking Matters

Taking the friction out of financial services: A conversation with Plaid COO Eric Sager
– For Plaid’s operating chief, the future of payments will be built on increasing transparency for both customers and the banks and fintechs seeking to serve them.
Article

Closing the gender and race gaps in North American financial services
– An updated view into gender and racial diversity in financial services—as well as women’s day-to-day work experiences—reveals some progress. But challenges in building an equitable and inclusive workplace persist.

Sub-sectors

Corporate & Investment Banking Financial Data, Infrastructure and Technology (FDIT) Fintech Insurance Law Firms & Professional Services Payments Retail & Small Business Banking Wealth & Asset Management

Hot Topics

Bank of the Future Digital Transformation Growth Productivity Banking Risk & Resilience Talent

Banking & Securities matters
Short takes on critical topics for leaders in banking, securities and beyond.

Insurance insights that matter
Short insights on topics that matter to leaders in the global insurance industry.

Featured publications

Issue

The 2021 McKinsey Global Payments Report
– Despite challenges, the global payments sector is primed for a return growth.
Issue

Building the AI bank of the future
– To thrive in the AI-powered digital age, banks will need an AI-and-analytics capability stack that delivers intelligent, personalized... solutions and distinctive experiences at scale in real time.
Article

How top tech trends will transform insurance
– Over the next decade, the fully tech-enabled insurer will bear little resemblance to today’s organization. Five trends,... individually and in combination, will have a seismic impact.

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MORE INSIGHTS

Interview

Going all in: How one insurer updated its technology stack
– Enrique Laso of MAPFRE USA discusses the insurer’s decision to undertake a massive modernization effort and how it successfully... managed this change while meeting its technical objectives.
Interview

How an acquisition invigorated an asset management leader
– Jenny Johnson, president and CEO of Franklin Templeton, explains how the firm’s acquisition of Legg Mason positions it for... the next phase of growth.
Interview

Insurance of the future: An interview with Ren Huichuan of Tencent
– The senior adviser for the Tencent Group discusses the competitive advantages of WeSure, the group’s insurance-agency platform,... and the wide-ranging challenges confronting modern insurers.
Podcast - McKinsey Global Institute

Forward Thinking on globalization and the evolving role of corporate leadership in the 21st century with Matthew Slaughter
– A leading economist and business school dean reflects on globalization, concluding that “we’ve learned people want... to know policies will matter for them”, and that “a lot of us underestimated the possible magnitude of distribution pressures from freer trade and immigration and flows of capital.”
Interview

The benefits of being a cloud trailblazer
– To meet an SEC demand for greater transparency, FINRA chose the road less traveled—public cloud—and reached its goals... and more at substantially lower cost.
Podcast - Talking Banking Matters

Enabling global commerce: A conversation with Payoneer CEO Scott Galit
– While retail payments providers often become household names, most flows are between businesses. Scott Galit describes how B2B... fintech Payoneer has grown by leveraging early success in cross-border payments.
Interview

Indonesia and Islamic banking: An interview with Hery Gunardi
– The CEO of the newly merged Bank Syariah Indonesia (BSI) describes how digital and mobile capabilities unlock new opportunities... for Islamic banking within Indonesia—and beyond.
Article

Designing next-generation credit-decisioning models
– As banks continue their digital transformations, they can follow four best practices for automated credit-decisioning models to... incorporate more of the right data to meet future challenges.
Article

Unlocking the potential of deeper customer-agent-insurer relationships
– When done well, building more holistic customer relationships is a win-win-win for customers, agents, and insurers.
Article

Underwriting talent: Strategies for property and casualty insurers
– Fast-moving market conditions are putting new and more intense demands on underwriting. Updated talent strategies can help carriers... meet this challenge.
Report - McKinsey Global Institute

The rise and rise of the global balance sheet: How productively are we using our wealth?
– Net worth has tripled since 2000, but the increase mainly reflects valuation gains in real assets, especially real estate, rather... than investment in productive assets that drive our economies.
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