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Law Firms & Professional Services

Article

Four imperatives for the next-generation legal department

– The legal ecosystem is dramatically different today, so legal departments must change as well. A set of four imperatives can guide planning of the department’s new priorities, structure, and talent.

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Interview

Author Talks: How to succeed when systems fail

– What if the fastest way to transform an organization is through crisis? Marina Nitze explains how crises expose hidden failures—and... create rare opportunities for reinvention.
Article

Resetting cost competitiveness in pulp and paper packaging

– Overcapacity, volatile costs, and weak demand are compressing margins. Successful companies are harnessing AI to pursue cross-functional... interventions that target the total cost baseline of a mill.
Interview

Embracing complexity: Parloa’s vision for next-gen customer experience

– Chris Silver, chief revenue officer at Parloa, talks with McKinsey partner Brian Blackader about the shift to adopting AI technologies... in customer care, getting to success, and how he sees the future.
Podcast - The McKinsey Podcast

How CEOs can navigate the new era of trade

– AI, geopolitical realignment, and shifting capital flows are redrawing trade corridors and reshaping competitive advantage—forcing... leaders to rethink where and how they grow.
Executive Briefing - McKinsey Institute for Economic Mobility

Latino economic mobility: Insights from five years of research

– This compendium brings together five years of McKinsey research on how Latinos are reshaping America’s economic future and... why expanding opportunity for this dynamic community is essential to broader growth.
Interview

Preparing for agentic commerce: REWE’s AI transformation

– The German retail and tourism group’s chief digital and technology officer says AI is “the most fundamental change... in the way we do business in 50 years.”
Article

When warranty costs rival R&D spend: Remaking vehicle quality with AI

– As warranty costs surge, automakers are turning to AI-enabled quality systems to detect risks earlier and reduce financial exposure.
Article

From Family Business to Diversified Powerhouse: A Conversation with Daniel Tsai, Chairman, Fubon Group

– How Daniel Tsai transformed a family insurer into one of Asia’s most diversified — and most resilient — business empires.
Article

Airline premium cabins: Profitability at the front of the plane

– Airlines can modernize their approach to business- and first-class revenue. Premium cabins call for differentiated strategies.
Article

Leading from the field: Transformation in distributed operations

– Don’t let your production network transformation get bogged down. For faster, stronger results, put site leaders in front—while... providing direction from the center to create systemwide impact.
Article

The Next Wow Factor: A Conversation with Sidney Lu, Chairman and CEO, Foxconn Interconnect Technology (FIT)

– Sidney Lu has spent four decades building things no one thought Taiwan could build. His rule: every three years, deliver something... that genuinely surprises — or risk becoming history. He isn’t done yet.
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