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Law Firms & Professional Services

Article

Four imperatives for the next-generation legal department

– The legal ecosystem is dramatically different today, so legal departments must change as well. A set of four imperatives can guide planning of the department’s new priorities, structure, and talent.

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Podcast

Beyond the bot: Building empathetic customer experiences with agentic AI
– As agentic AI escapes pilot purgatory, more businesses are bringing best-in-class AI capabilities into their call centers—transforming... operations and fundamentally improving customer experiences.
Commentary

The Olympics mindset and the discipline behind great innovation
– Why innovation, like the Olympics, is won in training—not just on competition day.
Podcast - The McKinsey Podcast

A new way of thinking about metabolic health
– The rise of GLP-1 drugs is shifting the discussion of obesity from an intractable issue to a treatable medical condition—inspiring... innovation across a range of industries and representing trillions in potential economic uplift.
Obituary

A turnaround CEO, a bond market virtuoso, and a champion of human visibility
– Our latest obituaries also include a plastics magnate, a probiotic pioneer, and an award-winning architect whose work defied convention—and... gravity.
Article

Redefining procurement performance in the era of agentic AI
– Agentic AI is changing what the procurement function can achieve—shifting procurement’s focus from transaction tasks... to a strategic driver of growth, sustainability, and resilience.
Article

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Article

AI in insurance: Understanding the implications for investors
– The insurance ecosystem is ripe for technological disruption. For private investors, the spread of AI will create uneven opportunities... across subsectors.
Interview

Author Talks: How AI could redefine progress and potential
– Is AI a threat—or the start of a new renaissance? A former OpenAI executive shares why closing the adoption gap could unlock... a new era of human progress.
Article - McKinsey Quarterly

Bias Busters: How cognitive overload multiplies every bias
– Stressed brains often default to cognitive heuristics. Here’s how to avoid the trap.
Article

Data Points
– How well do you know the numbers behind the changes in business, society, and the world? Take the McKinsey monthly quiz to find... out.
Article

Passing the baton: Creating value through CEO succession at family businesses
– A thoughtful CEO succession plan in a family-owned business can both protect the family’s vision and achieve institutional... renewal.
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