McKinsey’s Global Banking Practice presents conversations with industry leaders from across the full spectrum of today's global financial services industry. Hear firsthand how peers are tackling top-of-mind business challenges to lead their companies’ growth and transformation. Talking Banking Matters allows you to listen inon your preferred podcast platform as we talk with leaders in payments, fintech, retail banking, and beyond.

Latest episode


Carving out new territory in lending: A conversation with Pagaya CEO Gal Krubiner

– Pagaya cofounder Gal Krubiner talks about making “life-changing” financial products available to more people, and why starting a business with friends makes sense.

Past Episodes


Banks’ core technology conundrum reaches an inflection point

– The founder and CEO of Thought Machine talks with McKinsey about how advances in cloud-based solutions are helping banks meet... the technology challenge.

Leading with mobile: In conversation with ING’s Petri Nikkilä

– ING’s head of retail markets leaders for the Netherlands, Belgium, and Luxembourg discusses the bank’s journey to... a mobile-led model, and about balancing customer experience with operational and digital innovation.
Podcast - Talking Banking Matters

The end of the expense report: A conversation with Ramp’s Eric Glyman

– A payments tech veteran has turned his attention to the commercial arena, looking to save companies time and money while automating... business finance.
Podcast - Talking Banking Matters

Baptism by fire: Talking with Zopa’s Jaidev Janardana

– The UK fintech’s CEO shares lessons from launching a bank during a pandemic, pulling the plug on the company’s founding... product, and adapting its business model.
Podcast - Talking Banking Matters

Transforming global trade: Views from Tradeshift CEO Christian Lanng

– The leader of the Danish-born fintech talks about modernizing B2B payments, the significance of global trade, and an early meeting... with a Silicon Valley mentor that keeps him centered.
Podcast - Talking Banking Matters

Driven by purpose: 15 years of M‑Pesa’s evolution

– M‑Pesa Africa’s managing director Sitoyo Lopokoiyit shares his views on running one of Africa’s first fintechs.
Podcast - Talking Banking Matters

Leapfrogging a generation: Talking with GB Agboola, CEO of Flutterwave

– The cofounder of the Lagos-based fintech shares his perspectives on the nuanced dynamics of payments competition and innovation... in Africa.
Podcast - Talking Banking Matters

Going global: A conversation with Revolut’s CFO Mikko Salovaara

– While other fintechs seek to establish a beachhead in a specific region or category, UK-based Revolut is looking to build a global... ecosystem from the start.
Podcast - Talking Banking Matters

Enabling global commerce: A conversation with Payoneer CEO Scott Galit

– While retail payments providers often become household names, most flows are between businesses. Scott Galit describes how B2B... fintech Payoneer has grown by leveraging early success in cross-border payments.
Podcast - Talking Banking Matters

Taking the friction out of financial services: A conversation with Plaid COO Eric Sager

– For Plaid’s operating chief, the future of payments will be built on increasing transparency for both customers and the... banks and fintechs seeking to serve them.
Podcast - Talking Banking Matters

At the intersection of banking and technology: A conversation with Cross River Bank

– In a wide-ranging interview with McKinsey’s Vijay D’Silva, Cross River’s Gilles Gade (CEO) and Adam Goller (head... of fintech banking) talk tech, talent, cryptocurrency, and their role as one of the biggest US originators of Paycheck Protection Program (PPP) loans.

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