Retail & Small Business Banking

Productivity in the banking sector has stalled. Here are the tools and techniques to achieve lasting change.

Sophisticated deposit management can help banks lower funding costs, improve liquidity, enhance customer loyalty, and boost margins....

Financial institutions can unlock the productivity of their software engineering teams to significantly boost tech innovation...

As the global macroeconomic environment remains uncertain, retail banks should focus on the fundamentals of customer primacy...

Europe’s embedded-finance market is growing at double-digit rates. It is becoming increasingly important for banks, merchants,...

Credit union members are aging, and young people tend to see these institutions less favorably than their elders do. Here are...

No risk, no reward. Banks can design an embedded-finance offering based on their size, distribution footprint, customer base,...

Inefficiencies and costly errors continue to plague syndicated-loan operations. Banks that invest in a modern operating model...

US mortgage lenders rethinking their value proposition for a constrained market should weigh five key actions to sustain growth...

McKinsey’s 2023 SME survey of US businesses with annual revenues of less than $50 million offers clues on how banks can...

Here’s a playbook for banks looking to compete—and collaborate—with mortgage brokers in a changing market.