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Insights on Insurance


Connecting employee health and wealth: Interview with CXA Group’s CEO

– Rosaline Chow Koo breaks down how CXA Group is working to make group insurance more profitable while simultaneously improving employees’ health and financial well-being.

Going all in: How one insurer updated its technology stack

– Enrique Laso of MAPFRE USA discusses the insurer’s decision to undertake a massive modernization effort and how it successfully... managed this change while meeting its technical objectives.

Insurance of the future: An interview with Ren Huichuan of Tencent

– The senior adviser for the Tencent Group discusses the competitive advantages of WeSure, the group’s insurance-agency platform,... and the wide-ranging challenges confronting modern insurers.

Unlocking the potential of deeper customer-agent-insurer relationships

– When done well, building more holistic customer relationships is a win-win-win for customers, agents, and insurers.

From insurtech to incumbent: How Aviva Singlife came to life

– Many start-ups aim for disruption, but what does it take to break through in the insurtech industry? The founder of Singlife shares... his journey and insights.

Closing the gender and race gaps in North American financial services

– An updated view into gender and racial diversity in financial services—as well as women’s day-to-day work experiences—reveals... some progress. But challenges in building an equitable and inclusive workplace persist.

Technology-driven growth in China: An interview with Jiang Xing

– The CEO of ZhongAn Insurance says the industry can generate momentum for growth by taking advantage of trends, preparing for future... developments, and increasing investments in digital transformation.

Insurance: Transforming risk and compliance

– As economies emerge from the pandemic and plan for the next decade of growth, insurance companies need to rethink the strategic... function of risk.

How top tech trends will transform insurance

– Over the next decade, the fully tech-enabled insurer will bear little resemblance to today’s organization. Five trends,... individually and in combination, will have a seismic impact.

Global perspectives on insurtechs

– The growth of insurtechs is driving innovation and disruption in the industry. Four McKinsey experts discuss the current state... and the future evolution of the field.

How data and analytics are redefining excellence in P&C underwriting

– Most P&C insurers in Europe and North America are investing in data and analytics to improve underwriting; those with the... most advanced capabilities enjoy better operating results and performance.

A new age for insurance procurement

– In this podcast, McKinsey experts explore the insurance procurement themes executives should consider as the tremors from the... pandemic push them to rethink their service-provider relationships.
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Insurance Podcast and Blog


McKinsey on Insurance

McKinsey Insurance leaders and other experts help you navigate the challenges of a fast-changing insurance landscape and inspire... you to reimagine the insurance industry of the future.
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Insurance insights that matter

Short insights on topics that matter to leaders in the global insurance industry.

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