Article

Commercial lines insurtech: A pathway to digital

– Rather than fear the disruptive potential of insurtechs, commercial insurance executives should view them as a catalyst for digitization.
Article

Closing the gap: Leadership perspectives on promoting women in financial services

– Men still make up most of the management ranks at banks and insurers. New survey data and interviews with female executives point... the way to improving gender diversity.
Article

How traditional insurance carriers can disrupt through personalized marketing

– Last year, our colleagues in the Marketing and Sales Practice published a piece on personalized marketing. We have adapted the... framework they presented to the insurance industry.
Article

Wholesale insurance distribution: Eight levers to unlock productivity

– Insurance carriers will continue to struggle with profitable growth unless they reshape their distribution model by changing how... they work with, and what they expect of, wholesalers.
Podcast

Inside the strategy room: One CEO’s approach

– Deanna Mulligan, president and CEO of Guardian Life Insurance, reflects on how she approaches strategy planning in an industry... with strong headwinds.
Video

The rise of ecosystems and platforms: What role can insurers play and how can they get started?

– In this video, McKinsey senior partner Johannes-Tobias Lorenz introduces the concept of digital ecosystems and discusses the roles... insurers can play in them.
Article

A vision for European life insurance: The time for bold actions has come

– To survive and thrive in the coming years, European life insurance players must adapt by embracing six bold moves.
Report

Global insurance insights: An overview of recent trends in life, P&C, and health

– The following article is an extract from the annual white paper of the McKinsey Global Insurance Pools team. The report describes... global trends in the insurance industry, leveraging the McKinsey Global Insurance Pools database.
Article

Insurance 2030—The impact of AI on the future of insurance

– The industry is on the verge of a seismic, tech-driven shift. A focus on four areas can position carriers to embrace this change.
Article

Claims in the digital age: How insurers can get started

– Attackers are transforming the competitive landscape and elevating customer expectations, so insurance companies must integrate... digital technologies into their operations to keep pace. Claims should be a top priority.
Article

Evolving insurance cost structures

– How incumbents can adapt and save to remain competitive in the digital age.
Article

Insurance beyond digital: The rise of ecosystems and platforms

– Insurance companies have the opportunity to create new sources of revenue by rethinking their traditional roles and adopting an... ecosystem mind-set.
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