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Article

How to win in insurance: Climbing the power curve

– A small group of winners captures much of the economic profit in the insurance industry. New research quantifies just how far ahead the leaders areā€”and what other insurers can do to catch up.
Article

Claims 2030: Dream or reality?

– Over the next decade, next-generation capabilities have the potential to completely transform the claims process. Carriers should... focus on four areas to unlock value.
Interactive

2019 global insurance trends and forecasts

– Our 2019 analysis of McKinsey’s Global Insurance Pools database offers a detailed look at global insurance trends, with... analysis by region and line of business.
Article

The hidden benefits of value-added services in commercial lines insurance

– Value-added services can help insurers improve profitability, own the customer interface, and reinvent their product offerings.... To capture these benefits, companies must understand the changing needs of customers and brokers and expand new services beyond a core offering.
Article

Bancassurance: It’s time to go digital

– As customers and banks shift to digital technologies, bancassurers need to rethink their distribution model.
Article

From art to science: The future of underwriting in commercial P&C insurance

– Underwriting in insurance is essential to performance excellence. Today’s carriers will need to evolve the role to meet... the industry and customer needs of tomorrow.
Interview

Scaling and accelerating a digital transformation

– Putting customers at the center of its digital transformation helped IAG build trust within the organization and accelerate the... change.
Article

Digital ecosystems for insurers: Opportunities through the Internet of Things

– The Internet of Things has entered customers’ everyday lives around the globe and transformed business models across industries.... This environment brings opportunities for insurers: to develop new products, open new distribution channels, and extend their role to include prediction, prevention, and assistance.
Video

An insurance company transforms itself by putting technology first

– The deep transformation of healthcare company Anthem presented unique challenges. Here’s how the company set up its strategy... to meet them.
Article

Life insurance product innovation: What insurers can learn from leading tech and consumer companies

– Insurers can develop a competitive advantage by looking to how leading technology and consumer-product companies accelerate product... development and improve product innovation.
Article

Digital insurance in 2018: Driving real impact with digital and analytics

– Highlights from articles this year show the progress that has been made in reinventing the insurance landscape—and suggest... more disruption to come.
Article

Friends or foes: The rise of European aggregators and their impact on traditional insurers

– After grappling with aggregators for 20 years, many European insurers have embraced them as an effective way to reach customers.... We estimate that today almost 50 percent of online insurance in Europe is sold via aggregators. The implications for insurers are significant.
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