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Insights on Insurance

Podcast

A new age for insurance procurement

– In this podcast, McKinsey experts explore the insurance procurement themes executives should consider as the tremors from the pandemic push them to rethink their service-provider relationships.
Interview

Managing change on many fronts: How Northwestern Mutual beat the odds

– Senior executives Tim Gerend and Christian Mitchell share insights on how they collaborate with the company’s independent... advisors to transform financial planning.
Article

The insurance trends private-equity investors should understand in 2021

– The uncertainty that plagued the industry in 2020 is clearing. Here’s where performance is trending—and how private-equity... investors can double down.
Interview

Four executives on the future of insurance distribution

– Four insurance executives from around the globe weigh in on how distribution is changing, both in the wake of the pandemic and... more broadly as customer and agent needs and expectations evolve.
Interview

Driving business impact through customer centricity and digital agility

– Sun Life US focused on the client experience and aligned IT with the business to drive a transformation in its technological capabilities.
Interview

Lessons from a high-ROI cloud transformation journey

– Some roadblocks on the cloud journey aren’t apparent until it’s under way. CUNA Mutual’s CIO and its vice president... of tech products discuss their route to full cloud success.
Podcast

Building new digital businesses in insurance

– More incumbent insurers are considering building digital businesses. Three McKinsey experts discuss what to do—and with... whom.
Article

How insurers can reimagine G&A for the next normal

– This often-overlooked function can yield significant cost savings.
Report

Global Insurance Pools statistics and trends: An overview of life, P&C, and health insurance

– The ninth edition of McKinsey’s Global Insurance Pools database offers a detailed look at the insurance industry by region... and line of business.

Featured Content

Article

Insurance 2030—The impact of AI on the future of insurance

– The industry is on the verge of a seismic, tech-driven shift. A focus on four areas can position carriers to embrace this change.
Report

The future of life insurance: Reimagining the industry for the decade ahead

– Over the past decade, life insurers have struggled with growth and profitability. By focusing on three priorities, insurers can reinvent themselves and reestablish their vital role in customers’ lives.

Insurance Podcast

Podcast

McKinsey on Insurance

McKinsey Insurance leaders and other experts help you navigate the challenges of a fast-changing insurance landscape and inspire you to reimagine the insurance industry of the future.
Podcast

Building new digital businesses in insurance

– More incumbent insurers are considering building digital businesses. Three McKinsey experts discuss what to do—and with whom.
Podcast

How insurance can help combat climate change

– In the transition to a green economy, the insurance industry can play a critical role in helping stakeholders manage risk.
Podcast

Reimagine insurance: Five keys to innovation

– The pandemic could usher in a new era for the global industry, with implications for strategy and organization. McKinsey’s three regional practice leaders share insights on what the future holds.

INSURANCE BLOG

Insurance insights that matter

Short insights on topics that matter to leaders in the global insurance industry.

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More Insights

Article

Product innovation: The new imperative for insurers in Asia

– Incumbent insurers in Asia find product innovation challenging. Developing products to respond to customer needs, not risks or... competitor actions, will be crucial.
Article

A better approach to M&A in North American insurance

– Large deals are enticing but rare—and smaller ones create more value. Programmatic deal making would help.
Report

Running up on runoff: Strategic options for life closed books

– Runoff policies often present profitability challenges for European life insurers. Those looking to create value from their closed... books can learn from recent market shifts.
Article

Moving to a user-first, omnichannel approach

– As new digital players and ecosystems converge to offer basic insurance products, carriers need to evolve their digital capabilities... and online user experiences to remain relevant and competitive.
Podcast

How insurance can help combat climate change

– In the transition to a green economy, the insurance industry can play a critical role in helping stakeholders manage risk.
Article

A unique time for chief risk officers in insurance

– Amid rising economic uncertainty, leading insurers are looking to their CROs to do even more than manage risks.
Article

Africa’s insurance market is set for takeoff

– Five strategic considerations to help guide insurance companies on their journey to success in Africa.
Article

The growth chessboard: How leaders fuel profitable growth in insurance

– We examined the performance of 46 insurers around the globe to identify the behaviors that the outperformers share.
Article

Claims 2030: A talent strategy for the future of insurance claims

– Digitization is reshaping the workforce of insurance claims organizations, demanding new roles and skills. Creating a digital... talent strategy is key to leading in this new context.
Article

Future of insurance: Unleashing growth through new business building

– To compete with digital players, traditional insurers should consider building their own new digital businesses. Markers across... four critical areas can show if insurers are on track.
Article

Insurers must rethink the SME segment: Lessons from the United Kingdom

– UK small and medium-size enterprises are facing the recovery with a new set of needs. Insurers that can adapt their offerings... could seize a sterling opportunity.
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