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Article

The productivity imperative in insurance

– Most carriers are struggling to meet their cost of capital, and productivity has barely moved over the past decade. Taking a more structural approach to productivity is required to make significant progress.
Video

How insurers should think about digital in distribution

– In this video, McKinsey partner Sumit Popli discusses the role bancassurance, digitization, and digital distribution have been... playing in Asia and what this means for insurers.
Report

A winning strategy for the pension market in China

– A new report outlines the commercial reforms needed by China’s three-pillar pension system to meet the needs of an aging... population.
Article

How to win in insurance: Climbing the power curve

– A small group of winners captures much of the economic profit in the insurance industry. New research quantifies just how far... ahead the leaders areā€”and what other insurers can do to catch up.
Article

Tackling the IoT opportunity for commercial lines insurance

– The Internet of Things connects the world in truly exciting ways. Insurance carriers that capture the opportunities of IoT stand... to boost revenues and reduce claims expenses.
Article

Claims 2030: Dream or reality?

– Over the next decade, next-generation capabilities have the potential to completely transform the claims process. Carriers should... focus on four areas to unlock value.
Interactive

2019 global insurance trends and forecasts

– Our 2019 analysis of McKinsey’s Global Insurance Pools database offers a detailed look at global insurance trends, with... analysis by region and line of business.
Article

The hidden benefits of value-added services in commercial lines insurance

– Value-added services can help insurers improve profitability, own the customer interface, and reinvent their product offerings.... To capture these benefits, companies must understand the changing needs of customers and brokers and expand new services beyond a core offering.
Article

Bancassurance: It’s time to go digital

– As customers and banks shift to digital technologies, bancassurers need to rethink their distribution model.
Article

From art to science: The future of underwriting in commercial P&C insurance

– Underwriting in insurance is essential to performance excellence. Today’s carriers will need to evolve the role to meet... the industry and customer needs of tomorrow.
Interview

Scaling and accelerating a digital transformation

– Putting customers at the center of its digital transformation helped IAG build trust within the organization and accelerate the... change.
Article

Digital ecosystems for insurers: Opportunities through the Internet of Things

– The Internet of Things has entered customers’ everyday lives around the globe and transformed business models across industries.... This environment brings opportunities for insurers: to develop new products, open new distribution channels, and extend their role to include prediction, prevention, and assistance.
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