Article

From art to science: The future of underwriting in commercial P&C insurance

– Underwriting in insurance is essential to performance excellence. Today’s carriers will need to evolve the role to meet the industry and customer needs of tomorrow.
Article

Digital ecosystems for insurers: Opportunities through the Internet of Things

– The Internet of Things has entered customers’ everyday lives around the globe and transformed business models across industries.... This environment brings opportunities for insurers: to develop new products, open new distribution channels, and extend their role to include prediction, prevention, and assistance.
Article

Life insurance product innovation: What insurers can learn from leading tech and consumer companies

– Insurers can develop a competitive advantage by looking to how leading technology and consumer-product companies accelerate product... development and improve product innovation.
Article

Digital insurance in 2018: Driving real impact with digital and analytics

– Highlights from articles this year show the progress that has been made in reinventing the insurance landscape—and suggest... more disruption to come.
Article

Friends or foes: The rise of European aggregators and their impact on traditional insurers

– After grappling with aggregators for 20 years, many European insurers have embraced them as an effective way to reach customers.... We estimate that today almost 50 percent of online insurance in Europe is sold via aggregators. The implications for insurers are significant.
Report

Improving third-party risk management in the reinsurance and investment industries

– Outsourcing has become an established way of working for (re)insurance and investment firms. ORIC International and McKinsey have... joined forces to benchmark progress and explore best-practice models.
Article

The insurance agency of the future: Building a digital service model

– For leading insurance carriers to keep up with customers and competitors, they must prioritize digital transformation—and they... can begin by implementing technologies in four areas.
Interactive

Where the life insurance industry can go from here

– Our annual life insurance and annuities review finds that the industry is poised for growth but will need to improve its capacity... for bold resource allocation and productivity improvement.
Article

Commercial lines insurtech: A pathway to digital

– Rather than fear the disruptive potential of insurtechs, commercial insurance executives should view them as a catalyst for digitization.
Article

Closing the gap: Leadership perspectives on promoting women in financial services

– Men still make up most of the management ranks at banks and insurers. New survey data and interviews with female executives point... the way to improving gender diversity.
Article

How traditional insurance carriers can disrupt through personalized marketing

– Last year, our colleagues in the Marketing and Sales Practice published a piece on personalized marketing. We have adapted the... framework they presented to the insurance industry.
Article

Wholesale insurance distribution: Eight levers to unlock productivity

– Insurance carriers will continue to struggle with profitable growth unless they reshape their distribution model by changing how... they work with, and what they expect of, wholesalers.
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