Article

Friends or foes: The rise of European aggregators and their impact on traditional insurers

– After grappling with aggregators for 20 years, many European insurers have embraced them as an effective way to reach customers. We estimate that today almost 50 percent of online insurance in Europe is sold via aggregators. The implications for insurers are significant.
Article

The insurance agency of the future: Building a digital service model

– For leading insurance carriers to keep up with customers and competitors, they must prioritize digital transformation—and they... can begin by implementing technologies in four areas.
Interactive

Where the life insurance industry can go from here

– Our annual life insurance and annuities review finds that the industry is poised for growth but will need to improve its capacity... for bold resource allocation and productivity improvement.
Article

Commercial lines insurtech: A pathway to digital

– Rather than fear the disruptive potential of insurtechs, commercial insurance executives should view them as a catalyst for digitization.
Article

Closing the gap: Leadership perspectives on promoting women in financial services

– Men still make up most of the management ranks at banks and insurers. New survey data and interviews with female executives point... the way to improving gender diversity.
Article

How traditional insurance carriers can disrupt through personalized marketing

– Last year, our colleagues in the Marketing and Sales Practice published a piece on personalized marketing. We have adapted the... framework they presented to the insurance industry.
Article

Wholesale insurance distribution: Eight levers to unlock productivity

– Insurance carriers will continue to struggle with profitable growth unless they reshape their distribution model by changing how... they work with, and what they expect of, wholesalers.
Podcast

Inside the strategy room: One CEO’s approach

– Deanna Mulligan, president and CEO of Guardian Life Insurance, reflects on how she approaches strategy planning in an industry... with strong headwinds.
Video

The rise of ecosystems and platforms: What role can insurers play and how can they get started?

– In this video, McKinsey senior partner Johannes-Tobias Lorenz introduces the concept of digital ecosystems and discusses the roles... insurers can play in them.
Article

A vision for European life insurance: The time for bold actions has come

– To survive and thrive in the coming years, European life insurance players must adapt by embracing six bold moves.
Report

Global insurance insights: An overview of recent trends in life, P&C, and health

– The following article is an extract from the annual white paper of the McKinsey Global Insurance Pools team. The report describes... global trends in the insurance industry, leveraging the McKinsey Global Insurance Pools database.
Article

Insurance 2030—The impact of AI on the future of insurance

– The industry is on the verge of a seismic, tech-driven shift. A focus on four areas can position carriers to embrace this change.
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