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Podcast

Reimagine insurance: Five keys to innovation

– The pandemic could usher in a new era for the global industry, with implications for strategy and organization. McKinsey’s three regional practice leaders share insights on what the future holds.
Article

Scaling agility: A new operating model for insurers

– Industry-leading insurers have proved enterprise-wide agility delivers the innovation and change incumbents need. The COVID-19... crisis has also highlighted the need for organizational change.
Article

How US insurers can build a winning digital workforce for the future

– The pandemic has brought an influx of digital talent into the market. Insurers now have an opportunity to address their shortfalls... in critical roles.
Interview

Reimagining actuaries: A Q&A with Society of Actuaries’ Greg Heidrich

– The executive director of the Society of Actuaries discusses the changing role of the actuary in a world of quickly evolving data,... analytics, digital work, and the COVID-19 pandemic.
Article

How insurers can improve combined ratios by five percentage points

– Midsize North American property-and-casualty insurers have been slow to make improvements to their cost structures and operating... models. Eight building blocks can help them make significant progress.
Interview

How Allianz Turkey created an agile organization

– In this interview, Tolga Gürkan and Aylin Somersan Coqui explain how the organization pursued a multiyear agile transformation... and is now reaping its benefits.
Article

Rewriting the rules: Digital and AI-powered underwriting in life insurance

– COVID-19 reinforces the urgency to make life insurance purchasing simpler and more digitally enabled.
Article

How financial institutions can help fill European retirement needs

– Western Europe’s nonpublic retirement market is growing rapidly. To capture the business opportunity, insurers and asset... managers should take on three approaches.
Article

European bancassurance: Impact of COVID-19 and the next normal

– As customers and banks accelerate their digital transformation, bancassurers need to move digital to the core.
Article

The post-COVID-19 pricing imperative for P&C insurers

– Pricing excellence has always been a prerequisite for value generation, but it will be even more critical as insurers recover... from the crisis.
Article

The next frontier for sustainable growth: Capturing the cost advantage of direct insurance

– Direct insurers in Western Europe are leaner, simpler, and faster than traditional multichannel insurers. Still, they must take... action to fulfill their potential.
Article

Transforming the talent model in the insurance industry

– Insurers that succeed in the coming years will be those that recognize talent strategy has the same importance as core business... strategy.
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