Our Insights
Article
Elevating customer experience: A win–win for insurers and customers
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Our latest survey of North American insurance customers offers insight into the challenges—and the value—of delivering a winning...
Report
The United Kingdom: The nexus of insurtech
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What is the key to the success of the UK insurtech sector—and where does the sector go from here?
Article
Building new businesses: How insurers can leap ahead
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New insurance business ideas can have an outsize impact on enterprise value, but many insurers struggle to build and scale them....
Article
Why Asian insurers are ideally positioned for embedded market gains
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Supportive regulations, intensifying competition, digital-savvy consumers, and a coverage gap have created favorable conditions...
Report
Global Insurance Report 2023: Capturing growth in Latin America
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Latin America’s insurance market is booming—both in premium growth and complexity. The opportunities available to global, regional,...
Podcast
Modernizing the mindset: An interview with Biswa Misra
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To transform a century-old company, Biswa Misra helped AIA Group weave technology into its business strategy and tap into the...
Article
Alternative capital in property and casualty: A way forward
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We take a look at five likely trends for alternative capital in property and casualty insurance—and outline how insurers can...
Podcast
Redefining life insurance: An interview with Nichole Lecher
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Northwestern Mutual recently transformed its underwriting and life insurance purchase experience. Vice President Nichole Lecher...
Interview
Agile insurance: Lessons from leaders of Greek insurer Interamerican
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Interamerican demonstrates how Southern European insurers can launch a successful agile transformation within their own cultural...
Article
Insurer of the future: Are Asian insurers keeping up with AI advances?
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AI’s potential for competitive advantages remains largely unrealized in the Asian insurance industry. There is a framework...
Interview
Leading through change: An interview with Allegra van Hövell-Patrizi
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At Aegon the Netherlands, Allegra van Hövell-Patrizi taps into several key skills to carry her team through transformations....
Insurance Podcast and Blog
Podcast
McKinsey on Insurance
McKinsey Insurance leaders and other experts help you navigate the challenges of a fast-changing insurance landscape and inspire...
Blog page - Practices Industries
Insurance blog
Short takes on vital topics for insurance leaders.