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Insights on Insurance

Article

How to harness the power of teams in life insurance

– Teaming can unlock significant value in North America’s life insurance sector, but only if insurance carriers reimagine their distribution model across five dimensions.
Article

Unbundling value: How leading insurers identify competitive advantage

– For US life insurers to address new and old challenges, they need a fresh approach to their business model and how they create... value.
Article

Small and medium-size commercial insurance: The big opportunity

– The small and medium-size segment is set to thrive in the coming years—and the complexity of the market will only grow.... To capture the segment’s potential, insurers should keep several priorities in mind.
Interview

A wave of innovation: The state of insurance in Asia and North America

– McKinsey senior partners Brad Mendelson and Kurt Strovink discuss insurance trends amid the COVID-19 pandemic and how insurers... can adapt to stay ahead and capture customers.
Interview

Tackling transformation at Allianz: A holistic approach to change

– How can an end-to-end transformation be undertaken successfully? Veit Stutz and Tatiana Villalobos Baum of insurer Allianz SE... discuss the ins and outs of their holistic change strategy.
Article

Claims 2030: Dream or reality?

– COVID-19 accelerated the need for next-generation claims-processing goals. To make these capabilities a reality and create long-term... value, insurers should focus on five key areas.
Podcast

The new standard for insurance claims

– In this podcast, three claims experts discuss what insurers should consider as they update their technology, ways of working,... and workforces to bring forth the future of claims.
Podcast

Accelerating diversity in insurance

– The picture of diversity in insurance varies across markets and companies. In this podcast episode, McKinsey experts explore the... challenges of increasing diversity and the best places to start.
Article

The CEO’s risk agenda: An insurance perspective

– In a fast-changing business environment, CEOs who prioritize a new, holistic risk management approach will add value to their... organizations—and to their customers too.
Article

How Asian insurers can use digital marketing to fuel growth

– Modern digital marketing can cost-effectively amplify customer acquisition, conversion, and engagement, yet most Asian insurers... still lack the strategies and capabilities to make it happen.
Blog Post

Women in insurance: Leading voices on trends affecting insurers

As part of our celebration of International Women’s Day 2022, female McKinsey partners offer insights into the latest in... insurance: new technologies, new services, and new customers. Their expertise covers all relevant topics, functions, and lines of business.
Interview

How American Family Insurance is investing in the agency channel

– As insurers rethink agent relationships, American Family Insurance is looking ahead, investing in digital tools and solutions... that help agencies stay on top of trends and changing customer needs.
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Insurance Podcast and Blog

Podcast

McKinsey on Insurance

McKinsey Insurance leaders and other experts help you navigate the challenges of a fast-changing insurance landscape and inspire... you to reimagine the insurance industry of the future.
Blog Post

Insurance insights that matter

Short insights on topics that matter to leaders in the global insurance industry.

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