With luxury consumers rapidly embracing AI, the strategic question for merchants is no longer whether agents will mediate the journey, but who controls how brands are perceived.
Top economic performers understand their competitive advantage at more granular levels than their peers and use it to derisk and help accelerate growth.
AI is poised to reshape banking not just by cutting costs, but by redistributing profits, redefining customer relationships, and accelerating competition. How should banks respond?
Leslie Davis, president and CEO of UPMC, discusses the organization’s “payvider” model and how its emphasis on innovation has helped UPMC deliver better, more affordable care.
Sharpen your problem-solving skills with the McKinsey Quarterly crossword. Each puzzle is created with the McKinsey audience in mind and is built around a subtle (and sometimes not-so-subtle) business theme for you to find.