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When will the COVID-19 pandemic end?

The transition toward normalcy in the United States remains most likely in the second quarter of 2021 and herd immunity in the third and fourth quarters, but the emergence of new strains and a slow start to vaccine rollout raise real risks to both timelines. We also add a perspective for the United Kingdom.

Get updated Explore all our insights on the next normal beyond coronavirus

Redesigning public-sector customer experiences for equity

Customer experiences that consider the needs and values of diverse constituents can produce more equitable government services.

Serve all people better Explore all our insights on the next normal beyond coronavirus

CEO dialogue on reimagining industrial supply chains

After seeing the COVID-19 pandemic generate unprecedented disruptions to global supply chains, CEOs are taking innovative approaches to build resilient, digitally infused operations.

See the discussion Explore all our insights on the next normal beyond coronavirus