Risk & Resilience

We help our clients understand, prepare, and manage risks to ensure institutional resilience in an ever-changing world.

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Resilience begins with trying to understand the future—scanning the horizon, generating scenarios, anticipating likely effects, and assessing the resources through dynamic management and a flexible operating model. To thrive in the coming decade, companies must understand their risks and develop resilience—the ability to withstand unpredictable threats or change—and then emerge stronger. Across an organization, resilience is an imperative. We help companies understand risk and resilience in order to better prepare for the future by implementing sensible change.

How we help clients

Our people

Fritz Nauck
Senior Partner, Charlotte
Advises financial services executives as they set new strategy and pursue M&A, operational excellence, and optimal organizational...
María del Mar Martínez
Senior Partner, Madrid
Co-leads McKinsey’s Risk & Resilience Practice and advises financial institutions on growth strategies and organization, innovation,...
Elias Goraieb
Partner, São Paulo
Advises leading Latin American financial institutions on challenges related to strategy, data and advanced analytics, and enterprise...
Gökhan Sari
Senior Partner, Istanbul
Leads our Financial Services and Risk Practices in Africa, Eastern Europe, and the Middle East
Gabriele Vigo
Senior Partner, Kuala Lumpur
Leads our Risk Practice across Asia and supports financial institutions globally, with deep expertise in banking and insurance,...
Marco Piccitto
McKinsey Global Institute Director and Senior Partner, Milan
Leads research and advises leading European financial and industrial institutions on a broad range of risk-management, business...
Kevin Buehler
Senior Partner, New York
Helps senior executives at leading financial institutions solve their most challenging strategic, risk, and analytical problems
Thomas Poppensieker
Senior Partner, Munich
As a leader in our global Risk & Resilience Practice, advises top financial institutions and corporations across Europe on a wide...
Luca Pancaldi
Partner, Milan
Brings deep expertise in strategy, risk management, and commercial transformation to financial institutions around the world
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Impact stories

Digitizing credit risk trims costs and delights customers

By building an analytics engine to support credit decision-making, the bank cut loan approval times from days to minutes.

Building stress-testing models helps a bank reduce risk and improve capital planning
The bank created a suite of models that provide a product-by-product view of profitability and expected growth, improving the... quality and speed of business decisions.

A comprehensive redesign of credit-risk systems and processes
By transforming its credit processes and systems, a leading retail bank lowered its cost of risk to 23 basis points below that... of its competitors.

Boosting profitability in collections
By tailoring collection strategies to each customer segment, a bank’s consumer-finance division reversed a growing trend in delinquencies—and... posted its most profitable year ever.

Creating a leader in compliance
Redesigned governance structure helps leading investment bank instill compliance throughout organization.

Improving the credit underwriting process
Streamlined credit process results in expected loss reductions of $15M in first year.
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Featured publication

Issue

McKinsey on Risk, Number 12, April 2022

– Gearing up for life beyond the crisis, organizations face an array of risks. In our latest issue of McKinsey on Risk, we offer our unique perspectives about the imperatives of strengthening institutional resilience.

Featured insights

Article - McKinsey Quarterly

Are you prepared for a corporate crisis?
– No one can predict when disaster will strike—but knowing what to expect if it does will buy precious time.
Article

Protecting your critical digital assets: Not all systems and data are created equal
– Top management must lead an enterprise-wide effort to find and protect critically important data, software, and systems as part... of an integrated strategy to achieve digital resilience.
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Careers

Interested in a career in Risk & Resilience?

We are currently looking for experienced professionals across all Risk & Resilience disciplines.
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