C-Insights

What we do

C-Insights
Data access
C-Insights
Analysis and reporting
C-Insights
Tests and pilots
Advanced analytics
Advanced analytics
Pablo, solution manager

As the lead of C-Insights, I strive to bring the best of McKinsey’s experience in customer assistance analytics, reporting, and continuous improvement practices to our clients so they can better serve their customers, reduce credit losses, and optimize lifetime value.

Pablo F.Solution Manager, C-Insights

Examples of our work

Featured insights

Holistic customer assistance through digital-first collections
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Holistic customer assistance through digital-first collections

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Reimagining customer service to manage delinquencies after COVID-19
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Reimagining customer service to manage delinquencies after COVID-19
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What next for US credit-card debt?
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What next for US credit-card debt?
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The customer mandate to digitize collections strategies
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The customer mandate to digitize collections strategies
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Connect with C-Insights