Our People

Reimagines customer experiences and uses digital as the catalyst to build the businesses of tomorrow

Brings design thinking to business strategy, defining and scaling meaningful customer experiences that increase customer satisfaction...

Works with clients across the technology, media, telecommunications, and other sectors to use design and customer-centricity...

Leads the McKinsey Design Practice in Japan; brings deep expertise in helping global healthcare and life sciences companies develop...

Leads customer experience and design in APAC for McKinsey Digital and is a recognized thought leader in human-centered design,...

Advises automotive OEMs and suppliers on strategic and operational issues in marketing, sales, and product management and helps...

Helps companies build and scale digital businesses, monetize data and digital assets, and identify new product and business opportunities...

Combines creative vision with compelling design to drive innovation and reinvent how businesses engage with customers

Empowering employees to deliver stellar customer experience

Delivers impactful, user-centric product, service, and digital design expertise across healthcare, specifically within medical...

A leader in design, innovation and customer experience, delivering strategies for organisations across sectors, especially in...

Shapes design vision on projects; explores and uncovers opportunities for clients to create strong connections with their customers...

Ben leads McKinsey Design in EMEA and the firm's global research on design. He advises clients on creating bold new products...

As a leader of McKinsey Design’s global team, works closely with clients to ensure the use of a customer-centric approach to...