Our People

Stina Carlsson Reich
Reimagines customer experiences and uses digital as the catalyst to build the businesses of tomorrow
Melissa Dalrymple
Brings design thinking to business strategy, defining and scaling meaningful customer experiences that increase customer satisfaction...
Ewan Duncan
Senior PartnerSeattle
Works with clients across the technology, media, telecommunications, and other sectors to use design and customer-centricity...
Matthew Durack
Senior Expert and Associate PartnerTokyo
Leads the McKinsey Design Practice in Japan; brings deep expertise in helping global healthcare and life sciences companies develop...
Rod Farmer
Associate PartnerSydney
Leads customer experience and design in APAC for McKinsey Digital and is a recognized thought leader in human-centered design,...
Volker Grüntges
Senior PartnerMunich
Advises automotive OEMs and suppliers on strategic and operational issues in marketing, sales, and product management and helps...
Vishnu Kamalnath
Helps companies build and scale digital businesses, monetize data and digital assets, and identify new product and business opportunities...
Jennifer Kilian
Digital PartnerNew York
Combines creative vision with compelling design to drive innovation and reinvent how businesses engage with customers
Stefan Moritz
Senior Expert and Senior Design DirectorStockholm
Empowering employees to deliver stellar customer experience
Thomas Nilsson
Delivers impactful, user-centric product, service, and digital design expertise across healthcare, specifically within medical...
Pedro Tolipan
Expert Associate PartnerLondon
A leader in design, innovation and customer experience, delivering strategies for organisations across sectors, especially in...
Jeff Salazar
PartnerBay Area
Shapes design vision on projects; explores and uncovers opportunities for clients to create strong connections with their customers...
Ben Sheppard
Ben leads McKinsey Design in EMEA and the firm's global research on design. He advises clients on creating bold new products...
Hyo Yeon
PartnerNew York
As a leader of McKinsey Design’s global team, works closely with clients to ensure the use of a customer-centric approach to...