Case Studies
Our clients around the world are achieving enduring change in their capabilities and performance. Leading with technology, we partner with them to see new potential for growth, innovate to net zero, and build capabilities across their entire organization, creating impact that goes beyond financial and operational performance improvements. Here's what that looks like.
Banking on innovation: How ING uses generative AI to put people first
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The global bank worked closely with QuantumBlack, AI by McKinsey, to build, test, and launch a bespoke customer-facing chatbot...
From farm to tablet: Building a new business to solve an old challenge
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McKinsey partnered with one of Southeast Asia’s largest B2B and B2C retailers, CP AXTRA Public Company Limited, the operator...
Rewired in action
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Real-world examples of Digital and AI transformations and how leading companies succeed
Partnering on America’s toughest challenges
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Through publicly available fact-based research and data, we seek to provide better outcomes for those who live and work in the United States.
Made in Africa: Catalyzing stronger, sustainable, and inclusive economies
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Manufacturing is the bedrock of a growing economy. Foreign direct investment can play a key role in nurturing this sector to accelerate sustainability and inclusion in emerging economies.
How a government agency is preparing workers to thrive in the skills-based economy
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Australia’s Department of Regional New South Wales, a government agency supporting rural communities across the state, has worked with McKinsey to build a future-ready workforce.
How a global components manufacturer built an ambitious carbon reduction roadmap
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Danfoss is working to decarbonize the supply chain for some of the world’s most emission-heavy sectors with the help of McKinsey.
How a major New Zealand retailer reinvented itself around customer satisfaction
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The Warehouse Group partnered with McKinsey on a complete transformation, improving customer experience, upskilling employees, and expanding its carbon neutral vision—all while growing its bottom line.
Undaunted by global disruption, a logistics company embraces bold transformation
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ECU Worldwide, one of the largest less-than-container-load shipping companies in the world, chose to innovate during the COVID-19 pandemic, working with McKinsey to become tech enabled and revamp its organizational structure.
988: Three digits and the nationwide effort to help millions in crisis
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Through the Suicide & Crisis Lifeline and other efforts, McKinsey Health Institute is helping develop a community-based approach to crisis care across the United States.
An AI power play: Fueling the next wave of innovation in the energy sector
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How Vistra Corp. is partnering with McKinsey to improve efficiency and reduce emissions by using AI.
How a manufacturing moonshot was made
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During COVID-19, the global respiratory medical-device pioneer Vyaire faced an extraordinary demand situation. With partnership from Spirit AeroSystems and McKinsey, they reached unprecedented new production heights.
Protecting workers through award-winning design
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3M and McKinsey Design have partnered to create a welding helmet that has transformed the daily lives of welders around the world. The product has won nearly a dozen international awards, including a 2021 “Best of the Best” Red Dot Award.
How Telkomsel transformed to reach digital-first consumers
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A 26-year-old telecom incumbent seized an opportunity to reinvent itself—and attract its next generation of customers.
Flying across the sea, propelled by AI
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To help Emirates Team New Zealand successfully defend their America’s Cup title, we introduced them to a new sailor: a McKinsey-built AI bot.
How a steel plant in India tapped the value of data—and won global acclaim
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By upskilling employees and innovating with analytics, Tata Steel’s plant in Kalinganagar, India, achieved performance gains that earned it recognition as a leading digital facility by the World Economic Forum.
Reimagining the real estate industry for the next normal
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How one real-estate developer’s focus on digital reinvention before coronavirus is helping it navigate the current crisis and beyond.
Inside a mining company’s AI transformation
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How copper-mining giant Freeport-McMoRan unlocked next-level performance with help from McKinsey data scientists and agile coaches.
New at McKinsey Blog
JobsOhio and the long-term, innovative revitalization of a state’s economy
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How did Ohio become a destination for business growth? A new program turned the state’s economy around, with some help from McKinsey.
McKinsey’s new Sustainability Academy helps clients upskill workers for the net-zero transition
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The new program, designed by consultants from McKinsey Sustainability and learning experts from McKinsey Academy, helps companies accelerate change through their employees.
Tearing the ‘paper ceiling’: McKinsey supports effort driving upward mobility for millions of workers
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Bachelor’s degree requirements, the default for most middle and high-wage jobs, exclude many skilled workers. A new nationwide campaign is encouraging employers to change hiring practices.