How We Help Clients

Agentic organization

Capture enterprise-wide value from AI and agentic technologies
Get in touch
Build the human-agentic workforce of the future—today

The AI transformation is set to redefine industries—driving efficiency, sparking innovation, and elevating performance to new heights.

While the promise of AI and agentic technologies is vast, most organizations are still navigating the complexities of enterprise-wide implementation, with tangible impacts yet to be realized.

By making fundamental shifts across the enterprise, forward-thinking leaders can build the human-agentic workforce of the future for a decisive competitive advantage in strategic decision-making, operational excellence, and long-term value creation.

HOW WE HELP CLIENTS

Our holistic approach enables companies to lead the AI transformation and scale agentic capabilities by prioritizing three fundamental shifts:
Talent
Redesign workforce roles, skills, and talent profiles for an AI-first enterprise. Equip HR to lead the human-agent transformation while becoming the enterprise lighthouse for AI-enabled performance.
Operating model
Reimagine end-to-end workflows around human–AI collaboration. Reshape organizational structures and governance, with clear decision rights and accountabilities, to enable value creation at scale.
Scaling and adoption
Drive enterprise-wide change by building the skills, capabilities, and culture needed to make AI transformation stick. Move the workforce beyond AI fluency toward continuous adoption, experimentation, and reinvention.

Unlock your organization’s potential with AI and agentic technologies

Get in touch

Leadership

Sandra Durth
PartnerCologne
Drives stronger business performance by helping develop and guide transformational programs that inspire leaders and employees...
Alexis Krivkovich
Senior PartnerBay Area
Coheads the People & Organizational Performance Practice globally and leads the practice in North America. Advises senior executives,...
Dana Maor
Senior PartnerTel Aviv
Passionate about technology and people. Shapes organizations to thrive in the agentic age, driving lasting transformational change,...
Ulf Schrader
Senior PartnerHamburg
Leads McKinsey’s manufacturing and supply chain work, serving companies on operations performance transformations, operations...

Featured insights

A yellow ball stands out within a maze of flowing blue curves, suggesting hidden value amid complexity
Article - McKinsey Quarterly
The key to AI value is hiding in plain sight: Your operating model
-
New research shows that organizations undergoing AI transformation succeed not by adopting one “best” operating model,...
A person stands in a vast blue architectural space, looking through a large circular opening toward a bright sky.
Article
AI transformations run on trust
-
Technology may power AI transformation, but people determine whether it succeeds. Leaders can build trust through transparency,...
Wooden blocks in a circle on a blue background
Article
How to close the agentic adoption gap
-
At their core, AI transformations are a reinvention of how work gets done. This requires change leadership, not just change management....
Article
Escaping the pilot trap: Building HR for the agentic era
-
Organizations that create the most effective agentic HR functions don’t just scale pilots. They define the human–agent...
A diverse group of people is shown in a futuristic, digital environment, walking towards a large, glowing graphic of a circuit board.
Article - McKinsey Quarterly
Building expertise in the age of AI: Who trains the next generation?
-
As AI reshapes entry-level work, organizations should rethink how expertise is developed by integrating knowledge management,...
Abstract picture of colorful light trails crossing twilight sky with fast motion.
Article - McKinsey Quarterly
From adoption to impact: Three horizons of AI transformation
-
Most organizations are still early in their AI journeys. A new global survey reveals how companies can progress from individual...
Abstract curved line of interconnected dots and lines forming a flowing network shape.
Article
Rewiring Talent to Value in the age of AI
-
As humans enter a new era with AI agents as coworkers, companies need to update their framework for defining their most valuable...
Abstract animation of small business figures working together in an open space as a luminous building gradually assembles from swirling pixels around them, representing AI evolving into a supportive structure that enables efficiency and success.
Case Study
Blackstone’s Legal & Compliance AI transformation started with technology. It succeeded because it put people first
-
By first redesigning how decisions flow—clarifying ownership and codifying precedent—the financial services firm...
Portrait of Tanuj Kapilashrami, Standard Chartered’s chief strategy and talent officer
Interview
Leading a skills-based transformation powered by AI
-
Tanuj Kapilashrami, Standard Chartered’s chief strategy and talent officer, explains how the global bank is rethinking work and...

Podcast and Webinars

Business meeting in modern office with female programmer explaining infographic on screen to Japanese manager. Teamwork, strategy, innovation, coding, big data, AI, and technology presentation for success
Podcast
Your AI agents need performance management, too
-
People are at the heart of any technology transformation. Leading organizations are making changes now to help their talent—and their digital workers—thrive side by side.
A small silhouetted figure stands inside a glowing triangular opening formed by repeating blue and orange geometric lines, creating the impression of looking through a futuristic tunnel or portal.
Podcast
Is the AI productivity story at a turning point?
-
Stanford economist Erik Brynjolfsson reveals where we stand on the J-curve, how leaders can accelerate progress and create new value, and what gives him hope—and keeps him up at night.
Pattern of blue and white human figures spaced apart, some marked with “AI” labels above them.
Podcast - The McKinsey Podcast
The rise of the human–AI workforce
-
New research shows AI could take on more than half of US working hours—today. What do you need to know to lead a human–agent hybrid team?
The CEOs agenda for thriving in the agentic age
The CEOs agenda for thriving in the agentic age
-
The agentic age is a new era defined by the transformative potential of emerging technologies. McKinsey leaders discuss how CEOs and their organizations can harness these opportunities — emphasizing the importance of adaptability, innovation, and human-machine collaboration to drive sustainable growth and resilience.
Conceptual image of a person in a blocky 3D environment, standing at the edge of a chasm with floating disks forming a walkway across.
Podcast - The McKinsey Podcast
AI is everywhere. The agentic organization isn’t—yet
-
Most companies are experimenting with AI, but few have realized its value. The real challenge isn’t the technology—it’s redesigning workflows, leadership, and culture for an agentic world.
Young man staring out floor to ceiling office window looking over city skyline
Podcast - The McKinsey Podcast
How the best CEOs are meeting the AI moment
-
CEOs are confronting a make-or-break test of their leadership. Here’s what successful leaders are doing to get AI right.
See more

Blogs

Abstract 3D rendering of colorful glass spheres floating on a curved wire mesh against a gray-blue background.
Blog Post
Five principles for designing brain-powered organizations
-
You have invested millions in AI. How much have you invested in the brains using it?
A cluster of glossy, translucent spheres in blue, purple, and clear tones surrounds a larger central orb.
Blog Post
You can’t lead AI from the sidelines
-
Leaders aren’t equipped to direct an AI-powered organization if they don’t use AI themselves. The organizations creating the most value are those whose leaders are learning alongside the technology.
Translucent, overlapping abstract squares in deep blue and gold set against a gray gradient background.
Blog Post
Rethinking early-career talent in the agentic organization
-
AI is changing the nature of entry-level work. Organizations that act now can capture the technology’s benefits, attract high-potential talent, and strengthen their future leadership bench.
Four glass like discs in shades of blue and gold float in a row against a dark background.
Blog Post
How agentic AI challenges four rules your organization runs on
-
Organizations are built on the operating assumption that humans are in control. Agentic AI tests that core premise.
Two glass like, overlapping circular shapes—one gold and one blue—float against a dark background. Small reflective droplets are scattered across and around the surfaces.
Blog Post
The Rewired 2.0 talent plan
-
At the heart of every digital transformation is a talent transformation, and unlocking impact at scale depends on four critical levers that shape how organizations deploy, develop, and enable talent.
How AI is—and isn’t—changing the future of work
Blog Post
How AI is—and isn’t—changing the future of work
-
AI is transforming how work gets done, but what employees value remains remarkably consistent.
Blog Post
Reimagine learning and development for the AI age
-
As AI reshapes work, winning organizations won’t just automate faster—they’ll learn faster. Here’s how leaders can make learning a core business capability.
Are your people ready for AI at scale?
Blog Post
Are your people ready for AI at scale?
-
Five questions leaders should ask to move beyond pilots and capture real value with AI.
3D render of blue and gold metal stacks against a black background
Blog Post
Accountability by design in the agentic organization
-
By designing for value and accountability from the start, leaders can best capture the potential of human-agent collaboration in an AI-enabled future.
Redefine AI upskilling as a change imperative
Blog Post
Redefine AI upskilling as a change imperative
-
By approaching upskilling and reskilling for AI as a holistic change journey, organizations can achieve lasting adoption, strengthen their competitive position, and more.
HR’s transformative role in an agentic future
Blog Post
HR’s transformative role in an agentic future
-
As agentic AI transforms how work gets done, HR leaders have the unique opportunity to shape the workforce transformation ahead.
graphic abstract image of blue and gold shapes
Blog Post
Rethink management and talent for agentic AI
-
Seizing the full potential of agentic AI requires putting the “M” in manager and the “T” in talent.

Our people

Katherine Boorstein
Associate PartnerConnecticut – Darien
Strategist in the global health sector, with expertise in AI talent and fluency, leadership development, and designing professional...
Shaun Callaghan
Senior PartnerNew Jersey
Leads our work in the consumer goods and consumer health sectors to develop long-term growth strategies and the organizations...
John Chartier
PartnerBoston
Drives company transformations at the intersection of talent, M&A, organization, and strategy to support leaders in life sciences,...
Diana Ellsworth
Senior PartnerAtlanta
Co-leads talent for McKinsey North America, serving a diverse set of clients across consumer, materials, education, and philanthropy...
Arne Gast
Senior PartnerAmsterdam
Offers extensive global expertise in people and organizational performance, including organizational design, transformational...
Bryan Hancock
PartnerWashington DC
Supports private, public, and social sector clients through expertise in talent management, organizational design, and workforce...
Gregor Jost
PartnerVienna
Brings passion and analytical rigor to transformational organization-redesign efforts, fostering stronger business performance,...
Asmus Komm
PartnerHamburg
Unites diverse teams across the globe on their talent management, leadership, organization design, and change-management initiatives...
Thibaut Larrat
PartnerToronto
Supports metals, mining, energy and construction clients around the world with strategy, transformation and human capital initiatives...
Deepak Mahadevan
PartnerBrussels
Supports financial institutions around the world as they pursue a range of strategic, digital, and agile transformation opportunities...
Marc Metakis
PartnerNew York
Builds leadership and functional capabilities for public-, private-, and social-sector organizations to help employees build...
Maria Ocampo
Senior ExpertBerlin
Builds and scales AI-driven businesses by redesigning work, talent, operating models, and people systems to enable human–AI collaboration...
Holly Price
Associate PartnerHouston
Helps organizations design and scale behavior-change programs, with a focus on culture, inclusion, capability building, and responsible...
Charlotte Relyea
Senior PartnerNew York
Works closely with clients to build organizational capabilities to sustain long-term growth.
Richard Steele
PartnerNew York
Designs and delivers purpose-driven transformation programs and is an expert in culture change, organizational agility, and using...
Arsen Storozhev
PartnerAmsterdam
Helps companies drive business outcomes through large-scale technology, operating model, and culture transformations across the...
Karim Thomas
Senior PartnerSeattle
Advises a wide range of financial institutions—from banks to cooperatives to investors—on strategy, operating, and organization...
Sophie Underwood
PartnerBrisbane
Partner in McKinsey’s Strategy & Corporate Finance and Sustainability Practices in Australia, and head of the Brisbane office
Brooke Weddle
Senior PartnerWashington DC
Drives lasting change at scale for global organizations through digital transformation, operating-model redesign, enterprise...
Tom Welchman
PartnerLondon
Leads digital and analytics assets for the People & Organizational Performance Practice; helps executives design and implement...

Keep Exploring

Back to practice overview