Insights on Healthcare

Read McKinsey's latest insights on the changes that matter most for navigating the future of healthcare.

Provider Insights | Payer Insights | Healthcare Services & Technology Insights | Business Building in Healthcare | Consumer Health Insights | Behavioral Health Insights | Public Health Insights

Featured Insight

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The Future of Healthcare

A new set of forces buffeting our industry foretell, perhaps, a significant restructuring of our sector. While challenges to healthcare affordability and access, and industry economics abound, so too do opportunities for rapid, at-scale innovation to improve the future of care.

Featured article

Article

Meeting changing consumer needs: The US retail pharmacy of the future

– In the face of industry headwinds, pharmacies can work to make the most of their distinct advantages to meet shifting consumer needs.

Most recent articles

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Reimagining public health programs to deliver equitable impact
– By placing equity at the center of public health programs, government agencies could more effectively address disparities and... improve health outcomes for all Americans.
Article

Marketing in healthcare: Improving the consumer experience
– The time has come for healthcare providers to wake up to the modern consumer and start building the alignment, capabilities, and... infrastructure to support next-gen marketing in healthcare.
Article

Driving growth through consumer centricity in healthcare
– Providing consumers with the experiences they increasingly expect and demand at every stage of the healthcare journey could substantially... improve care and cost outcomes.
Article

How digital tools could boost efficiency in African health systems
– By expanding their use of digital health tools, African health systems could realize up to 15 percent efficiency gains by 2030... and reinvest the savings to improve access and outcomes.

Featured collections

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The future of US employee healthcare benefits
Continued inflation is threatening the viability of employee healthcare benefits. It’s up to employers to rethink how they... are managed. Innovation will be key.
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McKinsey on Healthcare: Weathering the storm
– A selection of recent articles exploring the forces unleashed by the pandemic and the opportunities that now exist to improve... access, affordability and quality of care.
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The gathering storm in US healthcare
The headwinds facing the healthcare sector in the United States are threatening affordability, access, and industry economics.... But behind the dark clouds lies a silver lining of opportunity and innovation.
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McKinsey on Healthcare Podcast
A new series of podcasts around transforming healthcare

Our conversations

Podcast

Speaking to hearts and minds in healthcare
– The power of the spoken word can be a messenger for change.
Podcast

Beyond the numbers: Creating a more diverse future for health
– A conversation about leadership, visions for a future of integrated healthcare systems, and the clear benefits of more diverse... teams.
Podcast

Meeting the member where they are: What is the future of health equity?
– A conversation about addressing the well-being of underserved patient populations and ensuring zip codes are not a key predictor... of health outcomes.
Podcast

Aging reframed: Seeing aging as an opportunity in healthcare
– An inspiring conversation about aging, women in leadership, and the chance to change the narrative on old age.

Provider Insights

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Optimizing health system supply chain performance
– COVID-19 required health systems to lean on their supply chain functions more than ever before, highlighting the function’s... importance and opportunities to improve its performance and strategic value.
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How providers are meeting patients’ basic needs—and where they could do more
– Providers play an important role in addressing social determinants of health for patients and employees. While most understand... this imperative, more coordination is likely needed to scale efforts and impact.
Article

The future of US healthcare: What’s next for the industry post-COVID-19
– Shifts in profit pools will accelerate, spurring likely business model changes in three areas—diversification, vertical... integration, and new business building.
Article

Around the world, nurses say meaningful work keeps them going
– While some surveyed nurses said they plan to leave direct patient care, the effects of COVID-19 on the nursing workforce may be... leveling off.

Payer Insights

Report

Looking ahead to the next decade of accountability for care delivery
– One year ago, the Center for Medicare & Medicaid Innovation outlined five strategic objectives that signaled its priorities... for the decade ahead. We examine the objectives and progress to date.
Article

Medicare Advantage Star ratings may decline with new methodology
– Impending changes to the methodology used to calculate Medicare Advantage Star ratings could make it difficult for highly rated... plans to retain those ratings in 2023 and 2024.
Article

Insights into the 2022 individual health insurance market
– In this report, McKinsey’s Center for US Health System Reform shares its analysis of the individual health insurance market... and outlines trends in products, plans, and prices from 2014 to 2022.
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Employers look to expand health benefits while managing medical costs
– A survey of US employers reveals their strategies and approaches for designing appealing health benefits packages and managing... costs.

Healthcare Services & Technology Insights

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What payers and providers can learn from successful cloud transformations in other industries
– Cloud transformations can create value, but requires engagement from the entire healthcare organization.
Article

How AI helps identify preventable emergency health visits
– Using AI on claims and other data sets can help identify those potentially needing care.
Article

How healthcare services and technology companies can boost productivity with data and analytics
– Building data and analytics capabilities can help them take advantage of robust growth in outsourced health services.
Article

The future of healthcare: Value creation through next-generation business models
– While the consumption of healthcare services will likely continue to grow, it is unclear that industry profit pools will expand... over the next three years given the impact of the COVID-19 pandemic. Healthcare players who develop new and innovative business models will create disproportionate value in this environment, even as they face long-term challenges.

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Business Building in Healthcare

Article

Investing in the new era of value-based care
– Recent trends appear to make a case for investing in value-based care. Here’s why value-based models now show both the potential... and propensity for growth.
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US health systems: Diversify to thrive
– US health systems are diversifying their businesses to unlock growth and support core hospital operations, carefully choosing... investment areas and structures in line with their objectives.
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Overcoming the cost of healthcare transformation through partnerships
– Players are adapting to the evolving healthcare landscape by using a range of partnership models—beyond M&A—to... create value. Anticipating and avoiding five common mistakes can be key for success.
Article

Leap to the future of healthcare: Reinvent through business building
– In a post-COVID-19 era, healthcare executives are preparing to reinvent their businesses.

Consumer Health Insights

Article

Marketing in healthcare: Improving the consumer experience
– The time has come for healthcare providers to wake up to the modern consumer and start building the alignment, capabilities, and... infrastructure to support next-gen marketing in healthcare.
Article

Driving growth through consumer centricity in healthcare
– Providing consumers with the experiences they increasingly expect and demand at every stage of the healthcare journey could substantially... improve care and cost outcomes.
Article

Still feeling good: The US wellness market continues to boom
– Our research shows continued growth of consumer interest in health and wellness, with persistent gaps in certain areas presenting... exciting opportunities for companies to serve unmet consumer needs.
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What Black and Latino consumers want healthcare stakeholders to know
– Understanding consumer behavior and attitude drivers may help stakeholders improve health outcomes and experiences for Black and... Latino patients.

Behavioral Health Insights

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COVID-19 and burnout are straining the mental health of employed parents
– Employed parents cite apathy and fatigue in new survey.
Article

How affordable is mental healthcare? The long-term impact on financial health
– Those who report mental illness have disproportionately faced economic disadvantages and report greater financial stress.
Interview

How employers can improve their approach to mental health at work
– Employers benefit when they help employees to prioritize mental wellness, thereby reducing the stigma of mental-health issues,... addressing disparities in their incidence and treatment, and providing support through formal structures and programs.
Article - McKinsey Quarterly

Overcoming stigma: Three strategies toward better mental health in the workplace
– Employees are worried about their mental health as they return to the workplace after the COVID-19 pandemic. Stigma can exacerbate... their concerns, but employers can thwart its impact.

Public Health Insights

Article

Virtual health for all: Closing the digital divide to expand access
– Affordable broadband with wraparound support could expand access to cost-efficient virtual health for underserved communities.... Seven actions could help state and local leaders unlock this opportunity.
Article

Federal funding may boost social determinants of health infrastructure
– Federal-funding mechanisms represent an often-underused funding source for public- and private-sector stakeholders when enhancing... SDoH data, analytics, and technology infrastructure.
Article

Building greater resilience in vaccine manufacturing
– The COVID-19 pandemic has highlighted the need for resilience in vaccine manufacturing. Five considerations can help national public-health... leaders plan.
Article

A data-driven approach to addressing COVID-19 vaccine uptake in Africa
– To help improve COVID-19 vaccination rates across Africa, stakeholders may consider improving research efforts to gain a better... understanding of barriers and drivers behind population vaccine uptake.

More Insights

Interactive - McKinsey Quarterly

Employee well-being: The holistic way
– Thinking comprehensively about health can help workers live longer, better, and more productively.
Article

Reimagining public health programs to deliver equitable impact
– By placing equity at the center of public health programs, government agencies could more effectively address disparities and... improve health outcomes for all Americans.
Article

Digital engagement now typifies the Medicare Advantage experience
– Medicare participants are responding to beneficiaries’ rising expectations for an omnichannel experience by enhancing their... digital capabilities and engagement offerings.
Article

From bench to bedside: Transforming R&D labs through automation
– Laboratory technology has been a steady runner in the world of pharmaceuticals, rather than a racing star—until now. A series... of innovations points toward exponential gains in R&D productivity.
Article

Accelerating customer-centric innovation in medtech
– Investing in understanding the needs of customers and the healthcare ecosystem in the early stages of innovation can boost performance... and reduce the risk of failure.
Article

Treating rare diseases: How digital technologies can drive innovation
– Pharmaceutical companies are using recent advances in digital technologies to improve care strategies and provide hope for rare... disease patients across thousands of different rare diseases.
Podcast

Speaking to hearts and minds in healthcare
– The power of the spoken word can be a messenger for change.
Interview - McKinsey Health Institute

‘Stay grounded, stay humble’: Sanofi CEO Paul Hudson
– In the wake of the COVID-19 pandemic, one of the first non-French leaders of the pharmaceutical company Sanofi explains cultural... transformations, the growth of AI in decision making, and how he stays humble.
Article

Europe’s Bio Revolution: Biological innovations for complex problems
– Advances in biological science could help the world overcome its most pressing challenges in health and sustainability. Europe’s... Bio Revolution could translate scientific strengths into impact.
Article

Is virtual care delivering on its promise of improving access?
– Although virtual-care adoption has substantially increased, healthcare organizations can pursue additional opportunities to reduce... disparities in access.
Article

One billion days lost: How COVID-19 is hurting the US workforce
– COVID-19 may no longer be a pandemic, but the disease likely reduced the availability of the US workforce by as much as 2.6 percent... in 2022—a burden on productivity that could last for years.
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