Insights on Healthcare

Read McKinsey's latest insights on the changes that matter most for navigating the future of healthcare.

Provider Insights | Payer Insights | Healthcare Services & Technology Insights | Business Building in Healthcare | Consumer Health Insights | Behavioral Health Insights | Public Health Insights

Featured Insight

Article

Leadership rundown: How US healthcare leaders are scaling innovation and transformation

– Healthcare organizations are exploring ways to use data, analytics, and AI to drive and scale innovation and transformation.

Featured article

Article

Consumers’ perceptions of their health-related social needs

– Healthcare ecosystem entities can use insights gleaned from a US consumer survey of health-related social needs to inform policies and programs and improve outcomes.

Most recent articles

Article

Untapped opportunities for health system pharmacies
– Two McKinsey surveys of health system pharmacy leaders reveal that pharmacies could do more to manage margins, improve patient... access, and position themselves as strategic sources of growth.
Article

Understanding and prioritizing nurses’ mental health and well-being
– More than half of surveyed nurses in the United States reported symptoms of burnout. Employers can take additional steps to better... support nurses today and sustain the profession for the future.
Interview - McKinsey Health Institute

‘There is only one world, and it must have room for all of us’
– Linamara Battistella, MD, shares insights from more than three decades promoting rehabilitation, accessibility, and rights for... people with disabilities in Brazil and beyond.
Article

How health systems and educators can work to close the talent gap
– US health systems could address workforce shortages across a wide range of healthcare roles by setting up their own education... entities or partnering with postsecondary-education institutions.

Featured collections

Collection

The future of US employee healthcare benefits
Continued inflation is threatening the viability of employee healthcare benefits. It’s up to employers to rethink how they... are managed. Innovation will be key.
Collection

McKinsey on Healthcare: Weathering the storm
– A selection of recent articles exploring the forces unleashed by the pandemic and the opportunities that now exist to improve... access, affordability and quality of care.
Collection

The gathering storm in US healthcare
The headwinds facing the healthcare sector in the United States are threatening affordability, access, and industry economics.... But behind the dark clouds lies a silver lining of opportunity and innovation.
Collection

McKinsey on Healthcare Podcast
A new series of podcasts around transforming healthcare

Our conversations

Podcast

Speaking to hearts and minds in healthcare
– The power of the spoken word can be a messenger for change.
Podcast

Beyond the numbers: Creating a more diverse future for health
– A conversation about leadership, visions for a future of integrated healthcare systems, and the clear benefits of more diverse... teams.
Podcast

Meeting the member where they are: What is the future of health equity?
– A conversation about addressing the well-being of underserved patient populations and ensuring zip codes are not a key predictor... of health outcomes.
Podcast

Aging reframed: Seeing aging as an opportunity in healthcare
– An inspiring conversation about aging, women in leadership, and the chance to change the narrative on old age.

Provider Insights

Article

Leadership rundown: How US healthcare leaders are scaling innovation and transformation
– Healthcare organizations are exploring ways to use data, analytics, and AI to drive and scale innovation and transformation.
Article

How health systems and educators can work to close the talent gap
– US health systems could address workforce shortages across a wide range of healthcare roles by setting up their own education... entities or partnering with postsecondary-education institutions.
Article

Improving US orthopedic care via patient-centric pathways
– Orthopedic care is among the largest categories in US healthcare; improvements could have far-reaching positive effects. We analyze... care pathways to spot opportunities for better coordination.
Article

Reimagining the nursing workload: Finding time to close the workforce gap
– Redesigning care models through intentional delegation and potential tech enablement can free up nurses’ time.

Payer Insights

Article

Leadership rundown: How US healthcare leaders are scaling innovation and transformation
– Healthcare organizations are exploring ways to use data, analytics, and AI to drive and scale innovation and transformation.
Article

Sweeping changes to Medicare Advantage: How payers could respond
– The Medicare Advantage program is undergoing its biggest shifts in more than two decades. Payers can take steps now to mount a... strategic, agile response as the changes unfold.
Article

The individual health insurance market in 2023
– This represents an outsize year for insurer and enrollment growth. More than 3.6 million new consumers entering the market are... choosing among an average of 88 plans.
Article

Digital engagement now typifies the Medicare Advantage experience
– Medicare participants are responding to beneficiaries’ rising expectations for an omnichannel experience by enhancing their... digital capabilities and engagement offerings.

Healthcare Services & Technology Insights

Article

Setting the revenue cycle up for success in automation and AI
– As new technologies emerge, revenue cycle leaders can prepare to harness the potential of these capabilities by establishing the... conditions for success today.
Article

Tackling healthcare’s biggest burdens with generative AI
– Disparate sources of unstructured data, which abound in healthcare, are now assets to power generative AI. Here’s how private... payers and healthcare systems can use the technology to deliver care.
Article

Virtual hospitals could offer respite to overwhelmed health systems
– A shift to more-accessible, cost-effective virtual-care models could mitigate increases in healthcare service demand, expenditures,... and patient dissatisfaction.
Article

How digital tools could boost efficiency in African health systems
– By expanding their use of digital health tools, African health systems could realize up to 15 percent efficiency gains by 2030... and reinvest the savings to improve access and outcomes.

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Business Building in Healthcare

Article

Women in the healthcare industry: An update
– Although healthcare continues to outpace other industries in the representation, hiring, and advancement of women, the latest... data show there is still plenty of room for improvement.
Article

Investing in the new era of value-based care
– Recent trends appear to make a case for investing in value-based care. Here’s why value-based models now show both the potential... and propensity for growth.
Article

US health systems: Diversify to thrive
– US health systems are diversifying their businesses to unlock growth and support core hospital operations, carefully choosing... investment areas and structures in line with their objectives.
Article

Overcoming the cost of healthcare transformation through partnerships
– Players are adapting to the evolving healthcare landscape by using a range of partnership models—beyond M&A—to... create value. Anticipating and avoiding five common mistakes can be key for success.

Consumer Health Insights

Article

Meeting changing consumer needs: The US retail pharmacy of the future
– In the face of industry headwinds, pharmacies can work to make the most of their distinct advantages to meet shifting consumer... needs.
Article

Marketing in healthcare: Improving the consumer experience
– The time has come for healthcare providers to wake up to the modern consumer and start building the alignment, capabilities, and... infrastructure to support next-gen marketing in healthcare.
Article

Driving growth through consumer centricity in healthcare
– Providing consumers with the experiences they increasingly expect and demand at every stage of the healthcare journey could substantially... improve care and cost outcomes.
Article

Still feeling good: The US wellness market continues to boom
– Our research shows continued growth of consumer interest in health and wellness, with persistent gaps in certain areas presenting... exciting opportunities for companies to serve unmet consumer needs.

Behavioral Health Insights

Article

COVID-19 and burnout are straining the mental health of employed parents
– Employed parents cite apathy and fatigue in new survey.
Article

How affordable is mental healthcare? The long-term impact on financial health
– Those who report mental illness have disproportionately faced economic disadvantages and report greater financial stress.
Interview

How employers can improve their approach to mental health at work
– Employers benefit when they help employees to prioritize mental wellness, thereby reducing the stigma of mental-health issues,... addressing disparities in their incidence and treatment, and providing support through formal structures and programs.
Article - McKinsey Quarterly

Overcoming stigma: Three strategies toward better mental health in the workplace
– Employees are worried about their mental health as they return to the workplace after the COVID-19 pandemic. Stigma can exacerbate... their concerns, but employers can thwart its impact.

Public Health Insights

Article

Future-proofing health systems for climate risks and pandemics
– Climate change and infectious-health risks are threatening health systems across the globe. High-impact investments that address... these risks concurrently could also help build resilient health systems.
Article

The end of the COVID-19 public health emergency: What’s next?
– As a raft of federal COVID-19 support interventions and regulatory waivers expire, healthcare providers, payers, and other private... stakeholders can respond strategically.
Article

Virtual health for all: Closing the digital divide to expand access
– Affordable broadband with wraparound support could expand access to cost-efficient virtual health for underserved communities.... Seven actions could help state and local leaders unlock this opportunity.
Article

Federal funding may boost social determinants of health infrastructure
– Federal-funding mechanisms represent an often-underused funding source for public- and private-sector stakeholders when enhancing... SDoH data, analytics, and technology infrastructure.

More Insights

Interactive - McKinsey Quarterly

Employee well-being: The holistic way
– Thinking comprehensively about health can help workers live longer, better, and more productively.
Article

How payers could unlock value by improving transitions of care
– Using a three-step approach, payers could seek to reduce hospital readmissions, potentially improving patient experience and care... outcomes and cutting costs for stakeholders.
Article

Is virtual care delivering on its promise of improving access?
– Although virtual-care adoption has substantially increased, healthcare organizations can pursue additional opportunities to reduce... disparities in access.
Article - McKinsey Health Institute

Aging with purpose: Why meaningful engagement with society matters
– A McKinsey Health Institute analysis shows older adults are happier and healthier when they engage more in society—and helping... them do so could benefit the economy.
Article

Improving US orthopedic care via patient-centric pathways
– Orthopedic care is among the largest categories in US healthcare; improvements could have far-reaching positive effects. We analyze... care pathways to spot opportunities for better coordination.
Podcast - McKinsey Health Institute

Getting to the bottom of the teen mental health crisis
– From identifying the effects of social media and the COVID-19 pandemic, to overcoming stigma and expanding accessibility to care,... there’s lots to unpack around teen mental health. How do we help tomorrow’s workforce today?
Article

What is brain health?
– Good brain health means more than just the absence of disease. It also includes overall healthy cognitive functioning, resilience,... and a state of well-being where individuals feel able to fulfill their potential.
Interview - Cloud Value Radio

Cloud as the ultimate digital enabler
– Elevance Health’s chief technology officer of platform modernization and cloud enablement discusses how the company uses... cloud-native capabilities and a product mindset to maximize value from its cloud migration and ultimately help people improve their health and well-being.
Article

Setting the revenue cycle up for success in automation and AI
– As new technologies emerge, revenue cycle leaders can prepare to harness the potential of these capabilities by establishing the... conditions for success today.
Article

Rethinking the in vitro diagnostic testing model in Europe
– European health systems used in vitro diagnostic testing in new ways to tackle COVID-19. Now leaders can apply these tactics more... broadly.
Article

Sweeping changes to Medicare Advantage: How payers could respond
– The Medicare Advantage program is undergoing its biggest shifts in more than two decades. Payers can take steps now to mount a... strategic, agile response as the changes unfold.
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