Insights on Healthcare

Read McKinsey’s latest insights on the changes that matter most for navigating the future of healthcare.

Provider Insights | Payer Insights | Healthcare Services & Technology Insights | Business Building in Healthcare | Consumer Health Insights | Behavioral Health Insights | Public Health Insights

Featured Insight

Article

The future of Medicare Advantage

– The Medicare Advantage program is undergoing its biggest shifts in more than two decades. Payers can take steps now to mount a strategic, agile response as the changes unfold.

Featured article

Article

Generative AI in healthcare: Adoption trends and what’s next

– Surveyed healthcare leaders say their organizations are eager to use generative AI to help enhance how healthcare stakeholders work and operate, but some are still adopting a wait-and-see approach.

Most recent articles

Article

German healthcare in the postpandemic era: Physician insights
– A survey of doctors in Germany offers insights into how they feel their work has changed since the COVID-19 pandemic began, where... their challenges lie, and what solutions could help overcome them.
Article

Digital transformation: Health systems’ investment priorities
– Health system executives globally view digital and AI transformation as crucial to overcome many challenges, a new survey reveals,... yet 75 percent say their investments may be falling short.
Article

The AI opportunity: How payers can capture it now
– AI and automation could lower administrative and medical costs and increase revenue. But payers have yet to mobilize to transform... their organizations to capture this opportunity.
Article

Scaling national e-health: Best practices from around the world
– We examined best practices from around the world to identify proven ways to implement e-health successfully. These insights could... help other countries unlock their own e-health potential.

Featured collections

Collection

The Future of Nursing: McKinsey’s Frontline Insights
McKinsey research on the nursing workforce has yielded invaluable insights into the challenges confronted by nurses both in the... United States and across the globe.
Collection

McKinsey on Healthcare: Innovate to thrive
– A selection of recent articles exploring ongoing uncertainties within the US healthcare industry in 2023 and the opportunities... for innovation and improvement that have emerged throughout the year.
Collection

McKinsey Insights on Healthcare Consumerism: Trends and Perspectives
McKinsey’s extensive research into healthcare consumerism provides insight into the continually evolving opinions, preferences,... and behaviors of healthcare consumers as well as the environmental factors that influence their healthcare choices. Below is a selection of our most recent insights, developed through extensive surveys and conversations with thousands of consumers, healthcare leaders, and external stakeholders.
Collection

McKinsey on Healthcare Podcast
A new series of podcasts around transforming healthcare

Our conversations

Podcast

Unlocking the power of price transparency data
– Is the future of healthcare consumer-centric?
Podcast

Speaking to hearts and minds in healthcare
– The power of the spoken word can be a messenger for change.
Podcast

Beyond the numbers: Creating a more diverse future for health
– A conversation about leadership, visions for a future of integrated healthcare systems, and the clear benefits of more diverse... teams.
Podcast

Meeting the member where they are: What is the future of health equity?
– A conversation about addressing the well-being of underserved patient populations and ensuring zip codes are not a key predictor... of health outcomes.

Provider Insights

Article

German healthcare in the postpandemic era: Physician insights
– A survey of doctors in Germany offers insights into how they feel their work has changed since the COVID-19 pandemic began, where... their challenges lie, and what solutions could help overcome them.
Article

Digital transformation: Health systems’ investment priorities
– Health system executives globally view digital and AI transformation as crucial to overcome many challenges, a new survey reveals,... yet 75 percent say their investments may be falling short.
Article

How to bridge the experience gap by supporting nurses of all tenures
– With leaving still on nurses’ minds, organizations that address the varying needs and preferences of nurses of all tenures... can help mitigate departures and create more rewarding experiences for all.
Article

Payment integrity in the age of AI and value-based care
– The rise of AI and value-based care is poising the $9 billion payment integrity industry for change.

Payer Insights

Article

The future of Medicare Advantage
– The Medicare Advantage program is undergoing its biggest shifts in more than two decades. Payers can take steps now to mount a... strategic, agile response as the changes unfold.
Article

The AI opportunity: How payers can capture it now
– AI and automation could lower administrative and medical costs and increase revenue. But payers have yet to mobilize to transform... their organizations to capture this opportunity.
Article

How price transparency could affect US healthcare markets
– Price transparency is one of several industry innovations that is increasing the potential for consumerism in US healthcare.
Article

2024 payers outlook: Opportunities abound
– Five considerations for payer executives as they navigate potential challenges in 2024 and position themselves for future growth.

Healthcare Services & Technology Insights

Article

Generative AI in healthcare: Adoption trends and what’s next
– Surveyed healthcare leaders say their organizations are eager to use generative AI to help enhance how healthcare stakeholders... work and operate, but some are still adopting a wait-and-see approach.
Article

Scaling national e-health: Best practices from around the world
– We examined best practices from around the world to identify proven ways to implement e-health successfully. These insights could... help other countries unlock their own e-health potential.
Article

The potential benefits of AI for healthcare in Canada
– Integrating AI into Canadian healthcare could help simplify administrative work; improve system management, care quality, and... patient and staff experience; and boost affordability via lower spending.
Article

2024 healthcare services outlook: Challenges and opportunities
– The healthcare services sector has seen rapid growth over recent years. Despite the challenges organizations may face in 2024,... opportunities for the sector still abound.

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Business Building in Healthcare

Article

Digital transformation: Health systems’ investment priorities
– Health system executives globally view digital and AI transformation as crucial to overcome many challenges, a new survey reveals,... yet 75 percent say their investments may be falling short.
Article

Value creation through business model innovation in US healthcare
– Innovative business models in US healthcare are creating substantial value, but much opportunity remains, even among the fastest-growing... organizations.
Article

How to bridge the experience gap by supporting nurses of all tenures
– With leaving still on nurses’ minds, organizations that address the varying needs and preferences of nurses of all tenures... can help mitigate departures and create more rewarding experiences for all.
Article

Leadership rundown: How US healthcare leaders are scaling innovation and transformation
– Healthcare organizations are exploring ways to use data, analytics, and AI to drive and scale innovation and transformation.

Consumer Health Insights

Article

Consumers rule: Driving healthcare growth with a consumer-led strategy
– Consumers are increasingly discerning about where, how, and from whom they receive healthcare. Healthcare can learn from other... industries how to provide an optimal end-to-end consumer experience.
Article

Healthcare in Latin America: What are consumers looking for?
– A survey of more than 4,200 people paints a picture of typical healthcare consumers in Latin America, including their tendency... to defer care and their desire for more convenient settings of care.
Article

Consumers’ perceptions of their health-related social needs
– Healthcare ecosystem entities can use insights gleaned from a US consumer survey of health-related social needs to inform policies... and programs and improve outcomes.
Article

Meeting changing consumer needs: The US retail pharmacy of the future
– In the face of industry headwinds, pharmacies can work to make the most of their distinct advantages to meet shifting consumer... needs.

Behavioral Health Insights

Article - McKinsey Health Institute

Working nine to thrive
– Better aligning employment with modifiable drivers of health could unlock years of higher-quality life and create trillions of... dollars of economic value.
Article

Understanding and prioritizing nurses’ mental health and well-being
– More than half of surveyed nurses in the United States reported symptoms of burnout. Employers can take additional steps to better... support nurses today and sustain the profession for the future.
Article - McKinsey Health Institute

Reframing employee health: Moving beyond burnout to holistic health
– A new McKinsey Health Institute survey across 30 countries offers insights into how organizations can help create a workplace... that prioritizes physical, mental, social, and spiritual health.
Article - McKinsey Health Institute

Gen Z mental health: The impact of tech and social media
– A new McKinsey Health Institute survey finds that Gen Z’s social media engagement can feel negative but can also help with... finding mental health support and connectivity.

Public Health Insights

Article

Public health’s inflection point with generative AI
– Public health organizations can responsibly use generative AI to improve service delivery, bolster outbreak preparedness, accelerate... R&D, and enhance health outcomes for communities.
Article

Future-proofing health systems for climate risks and pandemics
– Climate change and infectious-health risks are threatening health systems across the globe. High-impact investments that address... these risks concurrently could also help build resilient health systems.
Article

The end of the COVID-19 public health emergency: What’s next?
– As a raft of federal COVID-19 support interventions and regulatory waivers expire, healthcare providers, payers, and other private... stakeholders can respond strategically.
Article

Virtual health for all: Closing the digital divide to expand access
– Affordable broadband with wraparound support could expand access to cost-efficient virtual health for underserved communities.... Seven actions could help state and local leaders unlock this opportunity.

More Insights

McKinsey Direct

Liquid biopsy: Charting innovation in early cancer screening
– What can diagnostics players do to foster widespread adoption of liquid biopsy for early cancer screening?
Report - McKinsey Health Institute

The state of US women’s heart health: A path to improved health and financial outcomes
– Closing the cardiovascular-disease gap between men and women could help women regain 1.6 million years of life lost because of... poor health and early death, and boost the US economy by $28 billion annually by 2040.
Report

Netherlands advanced: Building a future labor market that works
– The Netherlands has high ambitions for living standards, housing, healthcare, education, and the environment, requiring higher... productivity growth through technology and a “train of job transitions.”
Interactive - McKinsey Health Institute

Bridging the women’s health gap: A country-level exploration
– In this McKinsey Health Institute interactive analysis, we explore the latest data on the impact of women’s health issues... around the world.
McKinsey Direct

Early adoption of generative AI in commercial life sciences
– Pilots of generative AI commercial use cases at biopharmaceutical and medtech companies have been promising, but success at scale... hinges on a clear—and budgeted—gen AI strategy and custom solutions.
Article

Consumers rule: Driving healthcare growth with a consumer-led strategy
– Consumers are increasingly discerning about where, how, and from whom they receive healthcare. Healthcare can learn from other... industries how to provide an optimal end-to-end consumer experience.
Article

Ensuring the financial sustainability of academic medical centers
– In response to financial pressures, academic medical centers are pursuing efforts to improve their near-term fiscal health. Clinician... engagement is crucial to longer-term success.
McKinsey Direct

Redesigning for speed: Addressing life cycle compression in biopharma
– Biopharmaceutical companies that make bold moves to address life cycle compression, including reshaping portfolios and operations... for agility and decisiveness, can capture value from innovation.
Interview - McKinsey Health Institute

The business of healthcare: ‘I’m always optimistic about what’s possible’
– Clinician and business executive Cheryl Pegus shares her bold vision for healthcare and the role businesses can play in ensuring... everyone has access to high-quality healthcare.
Interview - McKinsey Health Institute

‘We need to invest in health workers between major pandemics—not just when we have a pandemic’
– Former US government official and long-time social entrepreneur Raj Panjabi shares insights on the importance of community health... workers and on how being a refugee connects to his perspective on health equity.
Article

What to expect in US healthcare in 2024 and beyond
– A new perspective on how technology, transformation efforts, and other changes have affected payers, health systems, healthcare... services and technology, and pharmacy services.
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