Olivia is a director of the McKinsey Global Institute and a member of the firm’s Risk & Resilience, Financial Services, and Social Sector Practices.
Olivia advises leading financial institutions and other global firms on a wide range of issues across strategy, growth, and risk and resilience. She supports institutions to meet strategic objectives while ensuing resilience and maintaining strategically-informed enterprise risk management. She draws on expertise across scenario analysis, advanced analytics and model risk, effectiveness and efficiency, organization and talent, culture, and other areas.
Olivia’s research spans topics related to resilience, financial markets, technology and innovation, and inclusive growth. For example, she has led major recent efforts on open data for finance, digital financial infrastructure, and digital ID. She has also worked extensively on financial and digital inclusion in both developed and emerging markets.
In addition to her publishing efforts, Olivia speaks regularly at large industry events and convenes executives in smaller roundtable formats to share the latest thinking in the industry.
Prior to joining McKinsey, Olivia was a Pappalardo fellow in physics at MIT, where she conducted research both in physics and in neuroscience. She holds her PhD in Physics from Harvard University and an MsC in Mathematics from Oxford University, where she was a Rhodes Scholar.
Published work
“Financial data unbound: The value of open data for individuals and institutions,” McKinsey & Company, June 2021
“The resilience imperative: Succeeding in uncertain times,” McKinsey & Company, May 2021
“How to spend $12 trillion,” Project Syndicate, March 2021
"A 2021 risk agenda for boards of directors at US banks," McKinsey & Company, February 2021
“COVID-19: Making the case for robust digital financial infrastructure,” McKinsey Global Institute, January 2021
“How US customers’ attitudes to fintech are shifting during the pandemic,” McKinsey & Company, December 2020
“Meeting the future: Dynamic risk management for uncertain times,” McKinsey & Company, November 2020
“Strengthening institutional risk and integrity culture,” McKinsey & Company, November 2020
“Ten things to know about gender equality,” McKinsey Global Institute, September 2020
“Don't let the pandemic set back gender equality,” Harvard Business Review, September 2020
“COVID-19 and gender equality: Countering the regressive effects,” McKinsey & Company, July 2020
“How COVID-19 has impacted Black-white financial inequality,” McKinsey & Company, July 2020
“Financial life during the COVID-19 pandemic—an update,” McKinsey & Company, July 2020
“Banking system resilience in the time of COVID-19,” McKinsey & Company, July 2020
“A global view of financial life during COVID-19,” McKinsey & Company, June 2020
“Stability in the storm: US banks in the pandemic and the next normal,” McKinsey & Company, May 2020
“The future of operational-risk management in financial services,” McKinsey & Company, April 2020
“Leadership in the time of coronavirus: COVID-19 response and implications for banks,” McKinsey & Company, March 2020
“Creating the bank enterprise risk management function of the future,” McKinsey & Company, March 2020
“Making a Step Change in Risk Efficiency and Effectiveness,” The European Financial Review, August/September, 2019
“Transforming risk efficiency and effectiveness,” McKinsey & Company, April 2019
“Digital identification: A key to inclusive growth,” McKinsey Global Institute, April 2019
“Nearly one billion people have no form of legal ID,” CNN Business, McKinsey Global Institute, February 2019
“Digital identification: A key to inclusive growth summary findings,” McKinsey Global Institute, January 2019
“The case for digitalization,” Project Syndicate, January 2019
“Perspectives on CCAR: Preparing for 2019 amid expectations of regulatory relief,” McKinsey & Company, December 2018
“Mobile money in emerging markets: The business case for financial inclusion,” McKinsey & Company, March 2018
“The Value of Digitizing Government Payments in Developing Economies,” Digital Revolution in Public Finance, IMF, October 2017
“Perspectives on CCAR: Confronting uncertainty in the 2018 cycle,” McKinsey & Company, August 2017
“How digital finance could boost growth in emerging economies,” McKinsey Global Institute, September 2016
“Perspectives on CCAR: Looking ahead to the 2017 cycle,” McKinsey & Company, July 2016
Education
Harvard University
PhD, physics
Oxford University
MSc, mathematics (Rhodes Scholar)
Stanford University
BA; BS, physics and mathematics