Insights on Healthcare Systems & Services

Business building in healthcare


Leap to the future of healthcare: Reinvent through business building

– In a post-COVID-19 era, healthcare executives are preparing to reinvent their businesses.

The future of healthcare: Value creation through next-generation business models

– While the consumption of healthcare services will likely continue to grow, it is unclear that industry profit pools will expand... over the next three years given the impact of the COVID-19 pandemic. Healthcare players who develop new and innovative business models will create disproportionate value in this environment, even as they face long-term challenges.
Article - McKinsey Quarterly

Why business building is the new priority for growth

– It can help companies diversify their revenues and keep pace with shifting customers and markets. But incumbents often lack the... skills they need.

The great acceleration in healthcare: Six trends to heed

– Next generation care management, health for all, consolidated care delivery, and reform efforts are among the trends that may... shape healthcare in the years ahead.

Featured Insights


Innovating employee health: Time to break the mold?

– Employers have rapidly adapted during the COVID-19 pandemic: Can they now apply that level of speed to innovating employer-sponsored insurance?

COVID-19: A comparison with other public-health burdens

– COVID-19 is no longer the leading cause of death in some countries.

Africa’s plan for a continent-wide pandemic recovery

– Dr. John Nkengasong, director of Africa Centres for Disease Control and Prevention (Africa CDC), explains what’s needed... to tackle COVID-19 across the continent.

When will the COVID-19 pandemic end?

– This article updates our perspectives on when the coronavirus pandemic will end to reflect the latest information on vaccine rollout,... variants of concern, and disease progression. Among high-income countries, cases caused by the Delta variant reversed the transition toward normalcy first in the United Kingdom, during June and July of 2021, and subsequently in the United States and elsewhere. Our own analysis supports the view of others that the Delta variant has effectively moved overall herd immunity out of reach in most countries for the time being. The United Kingdom’s experience nevertheless suggests that once a country has weathered a wave of Delta-driven cases, it may be able to resume the transition toward normalcy. Beyond that, a more realistic epidemiological endpoint might arrive not when herd immunity is achieved but when COVID-19 can be managed as an endemic disease. The biggest overall risk would likely then be the emergence of a significant new variant.

Improving mental health: An interview with One Mind’s Garen Staglin

– One Mind founder Garen Staglin knows the toll mental illness can take on individuals and families. He has dedicated his life to... mental-health advocacy and research—at home, at work, and beyond.

Featured collections


McKinsey on Healthcare Podcast

A new series of podcasts around transforming healthcare

Coronavirus vaccines progress: What’s next?

The rapid development of the COVID-19 vaccines is having a profound effect on the world. This collection takes a closer look at... the development, rollout and future of vaccines.

McKinsey on Healthcare: 2020 Year in Review

– Amid enormous challenges facing every facet of the healthcare industry in a COVID-19 era, steps have been taken to mitigate the... crisis and create positive change.

Our conversations


How health tech can democratize healthcare: An interview with Ido Schoenberg

– Dr. Ido Schoenberg—Amwell chairman and co-CEO—discusses how “telehealth” is now really “health,”... and how digitization of healthcare can improve access for all.

‘They will know a culture—you can’t fake it’: An interview with Texas Medical Center president and CEO Bill McKeon

– The COVID-19 pandemic led one of the nation’s largest healthcare providers to work around the clock to connect data, testing... access, and supplies across various public and private entities.

Preventing global health crises: An interview with Dame Sally Davies

– England’s former chief medical officer Dame Sally Davies talks about how data-driven efforts can help manage—and prevent—future... global health emergencies.

Building a healthcare ecosystem in India: A conversation with Shobana Kamineni

– The COVID-19 pandemic led to public-private partnerships that reflect the evolving nature of healthcare.

Payer insights


What payers and providers can learn from successful cloud transformations in other industries

– Cloud transformations can create value, but requires engagement from the entire healthcare organization.

The rapid evolution of the payer Chief Medical Officer

– The payer CMO has moved from a physician executive to strategic business partner. Organizations that embrace this expanded and... diversified role for the CMO can create sustained competitive advantage and unlock significant value for the enterprise and its stakeholders.

The untapped potential of payer care management

– Payers have an opportunity to improve the ROI on care-management programs while ensuring a healthier experience for members, especially... when considering increased needs from the COVID-19 pandemic.

Next-generation payer operations: How to prioritize for success

– A journey-based view for payer operations allows insight into how different functions contribute to strategic value.

Provider insights


Survey: US hospital patient volumes move back towards 2019 levels

– While regional variations in patient volumes continue at hospitals in the United States, many returned to 2019 levels in June... and July 2021, a new McKinsey survey finds.

Healthcare’s evolving chessboard: M&A capabilities to accelerate long-term strategy

– Healthcare organizations can use M&A to drive strategic goals while securing long-term value.

Insights on utilization of behavioral health services in the context of COVID-19

– Behavioral health needs have increased since the pandemic began even as claims data show the use of behavioral health services... has decreased. This article reflects updates based on refined methodology and analysis as of mid-2021.

Nursing in 2021: Retaining the healthcare workforce when we need it most

– How healthcare stakeholders can understand, support, and empower the nursing workforce in the wake of the global health crisis.

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How employers can improve their approach to mental health at work

– Employers benefit when they help employees to prioritize mental wellness, thereby reducing the stigma of mental-health issues,... addressing disparities in their incidence and treatment, and providing support through formal structures and programs.

Unlocking value in large-deal healthcare M&A: How to achieve transformation during integration

– A transformative integration approach can help healthcare organizations maximize value creation in large deals.

COVID-19 Consumer Healthcare Insights: What 2021 may hold

– American consumers say they are prioritizing health and wellness in the COVID-19 pandemic, and stakeholders are evaluating ways... to boost vaccine adoption among ‘cautious’ or ‘unlikely’ vaccinators.

Moderna’s path to vaccine innovation: A talk with CEO Stéphane Bancel

– Moderna’s delivery of a COVID-19 vaccine comes on the heels of revolutionary science that may accelerate innovation across... the industry well into the future.

Infographic: Biotech in Europe: Driving the next act

– How can biotechs and investors succeed in the future? To scale up innovation, industry stakeholders need to focus on several key... areas.

Increased workforce turnover and pressures straining provider operations

– Private sector hospital leaders are tackling ways to address challenges and boost the US healthcare workforce.

Infographic: The McKinsey Biotech Innovation Index

– Europe may be catching up with the United States in biotech innovation and funding. Its overall score on the Biotech Innovation... Index improved by 20 percent in 2015–17 and 2018–20.

Infographic: Capital landscape for European biotechs is maturing, but it continues to trail the United States

– Europe’s biotech sector has made meaningful progress in attracting capital. However, raising more capital will be essential... to the continued growth of this sector.

Infographic: Building the European biotech sector with world-class science and innovation

– Europe is a powerhouse in scientific publishing with roughly twice the output of the United States and three times that of China.

The role of personalization in the care journey: An example of patient engagement to reduce readmissions

– A personalized care approach can help consumers manage in a COVID-19 era, as well as potentially reduce unnecessary healthcare... costs.

Infographic: Biotech hot spots in a fragmented European landscape

– We mapped out 1,382 biotechs based in Europe and some interesting themes emerged.
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