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Healthcare Systems & Services
Healthcare Systems & Services

Insights on Healthcare Systems & Services

Business building in healthcare

Article

Leap to the future of healthcare: Reinvent through business building
– In a post-COVID-19 era, healthcare executives are preparing to reinvent their businesses.
Article

The future of healthcare: Value creation through next-generation business models
– While the consumption of healthcare services will likely continue to grow, it is unclear that industry profit pools will expand... over the next three years given the impact of the COVID-19 pandemic. Healthcare players who develop new and innovative business models will create disproportionate value in this environment, even as they face long-term challenges.
Article - McKinsey Quarterly

Why business building is the new priority for growth
– It can help companies diversify their revenues and keep pace with shifting customers and markets. But incumbents often lack the... skills they need.
Article

The great acceleration in healthcare: Six trends to heed
– Next generation care management, health for all, consolidated care delivery, and reform efforts are among the trends that may... shape healthcare in the years ahead.

Featured Insights

Article

Telehealth: A quarter-trillion-dollar post-COVID-19 reality?

– Strong continued uptake, favorable consumer perception, and tangible investment into this space are all contributing to the continued growth of telehealth in 2021. New analysis indicates telehealth use has increased 38X from the pre-COVID-19 baseline.
Article

Returning to work: Keys to a psychologically safer workplace
– Employers can potentially reduce stress and anxiety for their workers by considering mental health as part of a holistic on-site... return plan.
Article

The future of Emergency Operation Centers: Six shifts to consider from COVID-19
– Tactical actions can help strengthen and reimagine the EOC structure.
Article

Healthcare’s evolving chessboard: M&A capabilities to accelerate long-term strategy
– Healthcare organizations can use M&A to drive strategic goals while securing long-term value.
Article

How COVID-19 has changed the way US consumers think about healthcare
– Taking five actions can help US healthcare payers and providers improve their engagement with consumers.

Featured collections

Collection

Coronavirus vaccines progress: What’s next?
The rapid development of the COVID-19 vaccines is having a profound effect on the world. This collection takes a closer look at... the development, rollout and future of vaccines.
Collection

McKinsey on Healthcare: 2020 Year in Review
– Amid enormous challenges facing every facet of the healthcare industry in a COVID-19 era, steps have been taken to mitigate the... crisis and create positive change.

Our conversations

Interview

How health tech can democratize healthcare: An interview with Ido Schoenberg
– Dr. Ido Schoenberg—Amwell chairman and co-CEO—discusses how “telehealth” is now really “health,”... and how digitization of healthcare can improve access for all.
Podcast

‘They will know a culture—you can’t fake it’: An interview with Texas Medical Center president and CEO Bill McKeon
– The COVID-19 pandemic led one of the nation’s largest healthcare providers to work around the clock to connect data, testing... access, and supplies across various public and private entities.
Interview

Preventing global health crises: An interview with Dame Sally Davies
– England’s former chief medical officer Dame Sally Davies talks about how data-driven efforts can help manage—and prevent—future... global health emergencies.
Interview

Building a healthcare ecosystem in India: A conversation with Shobana Kamineni
– The COVID-19 pandemic led to public-private partnerships that reflect the evolving nature of healthcare.

Payer insights

Article

What payers and providers can learn from successful cloud transformations in other industries
– Cloud transformations can create value, but requires engagement from the entire healthcare organization.
Article

The rapid evolution of the payer Chief Medical Officer
– The payer CMO has moved from a physician executive to strategic business partner. Organizations that embrace this expanded and... diversified role for the CMO can create sustained competitive advantage and unlock significant value for the enterprise and its stakeholders.
Article

The untapped potential of payer care management
– Payers have an opportunity to improve the ROI on care-management programs while ensuring a healthier experience for members, especially... when considering increased needs from the COVID-19 pandemic.
Article

Next-generation payer operations: How to prioritize for success
– A journey-based view for payer operations allows insight into how different functions contribute to strategic value.

Provider insights

Article

Healthcare’s evolving chessboard: M&A capabilities to accelerate long-term strategy
– Healthcare organizations can use M&A to drive strategic goals while securing long-term value.
Article

Insights on utilization of behavioral health services in the context of COVID-19
– Behavioral health needs have increased since the pandemic began even as claims data show the use of behavioral health services... has decreased. This article reflects updates based on refined methodology and analysis as of mid-2021.
Article

Nursing in 2021: Retaining the healthcare workforce when we need it most
– How healthcare stakeholders can understand, support, and empower the nursing workforce in the wake of the global health crisis.
Article

How AI helps identify preventable emergency health visits
– Using AI on claims and other data sets can help identify those potentially needing care.

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MORE INSIGHTS

Article - McKinsey Quarterly

Overcoming stigma: Three strategies toward better mental health in the workplace
– Employees are worried about their mental health as they return to the workplace after the COVID-19 pandemic. Stigma can exacerbate... their concerns, but employers can thwart its impact.
Article

The future of healthcare in Asia: Digital health ecosystems
– Asia is paving the way for digital health ecosystems, and potential ecosystem orchestrators can generate value by taking bold,... strategic actions.
Interview

Finding solidarity in an effort to vaccinate the world
– Dr. Seth Berkley, CEO of Gavi, the Vaccine Alliance, strengthens ties with partners to help increase global immunity in the context... of COVID-19.
Interview

The power—and pitfalls—of dynamic pricing for omnichannel retailers
– Former Overstock.com executive Seth Moore clears up some common misconceptions about how dynamic pricing works in e-commerce and... omnichannel retail.
Article

Can European biotechs achieve greater scale in a fragmented landscape?
– World-class science and innovation need to be matched with stronger scale-up capabilities and a broader funding base if Europe... is to emerge as a leader in biotech.
Article

COVID-19 Consumer Healthcare Insights: What 2021 may hold
– As more Americans return to work and activities, reaching those who describe themselves “Unlikely” or “Cautious”... to vaccinate remains important.
Article

An inflection point for biosimilars
– With rising US adoption, biosimilars are gathering even more momentum. Successful companies will innovate their commercial models,... rethink their portfolio management, and accelerate their R&D.
Commentary

India’s tragedy reverberates around the world
– The COVID-19 crisis in India offers a stark reminder that what’s happening there could happen anywhere.
Article - McKinsey Global Institute

How keeping health a priority is a prescription for European prosperity
– As Europe emerges from the pandemic, investing in health can not only save lives and build greater resilience but underpin economic... growth and prosperity.
Article

Omnichannel engagement in medtech: The time is now
– Leading medtech companies are shifting to omnichannel models to build personalized engagement and stronger relationships with... healthcare professionals, which will ultimately translate into better care for patients.
Article

Gene-therapy innovation: Unlocking the promise of viral vectors
– Viral-vector gene therapies show great promise, but the full extent of their clinical impact in the long term is not yet certain.... Success depends on innovative solutions that remain under development.
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