Insights on Healthcare Systems & Services

Read our latest insights on the changes that matter most for navigating the future of healthcare.

Provider Insights | Payer Insights | Healthcare Services & Technology Insights | Behavioral Health Insights | Consumer Health Insights | Public Health Insights

Business Building in Healthcare

Article

Leap to the future of healthcare: Reinvent through business building

– In a post-COVID-19 era, healthcare executives are preparing to reinvent their businesses.
Article

Moving digital health forward: Lessons on business building

– Building a successful digital health business involves several strategic steps, as illustrated through the lens of six digital... health start-ups.
Article

The future of healthcare: Value creation through next-generation business models

– While the consumption of healthcare services will likely continue to grow, it is unclear that industry profit pools will expand... over the next three years given the impact of the COVID-19 pandemic. Healthcare players who develop new and innovative business models will create disproportionate value in this environment, even as they face long-term challenges.
Article - McKinsey Quarterly

Why business building is the new priority for growth

– It can help companies diversify their revenues and keep pace with shifting customers and markets. But incumbents often lack the... skills they need.

Featured Insights

Article

When will the COVID-19 pandemic end?

– The Omicron variant is spreading rapidly. What does it hold in store? Our analysis offers some scenarios to understand potential outcomes. We also look at the effects of boosters, the potential waning of vaccine efficacy, and new oral therapeutics.
Article

Income alone may be insufficient: How employers can help advance health equity in the workplace

– A recent survey of large US employers found women of color and LGBTQ+ employees have the highest share of unmet basic needs. Employers... may consider expanding the range of benefits offered.
Executive Briefing

Administrative simplification: How to save a quarter-trillion dollars in US healthcare

– About thirty known interventions could deliver up to $265 billion in annual savings for US healthcare.
Article

How affordable is mental healthcare? The long-term impact on financial health

– Those who report mental illness have disproportionately faced economic disadvantages and report greater financial stress.
Article

Unlocking value in large-deal healthcare M&A: How to achieve transformation during integration

– A transformative integration approach can help healthcare organizations maximize value creation in large deals.

Featured collections

Collection

McKinsey on Healthcare: Perspectives on the pandemic

– Since early 2020, the healthcare industry has been on the frontlines of seeking solutions for COVID-19.
Collection

McKinsey on Healthcare Podcast

A new series of podcasts around transforming healthcare
Collection

Coronavirus vaccines progress: What’s next?

The rapid development of the COVID-19 vaccines is having a profound effect on the world. This collection takes a closer look at... the development, rollout and future of vaccines.

Our conversations

Podcast

Nurses and the Great Attrition

– A recent McKinsey survey found that more than 30 percent of nurses are thinking of leaving direct patient care. What can be done... to inspire them to stay?
Podcast

What the future holds for Medicare beneficiaries

– Medicare patients are at the forefront of much of the change sweeping the healthcare industry, including shifts to virtual care... delivery, more home care, and the adoption of value-based care models.
Interview

Children’s health during the COVID-19 pandemic: What have we learned?

– Since the pandemic began, there has been an increase in the number of children and young adults with behavioral- and mental-health... issues. How can these issues be tackled holistically?
Podcast

How can healthcare unlock the power of data connectivity?

– The pandemic has shown that de-identifying data for shared research is essential to address some of the biggest health issues.... How can data fragmentation be balanced with value-based healthcare?

Provider Insights

Survey

Survey: US hospital patient volumes move back towards 2019 levels

– While many hospitals are returning to 2019 levels, COVID-19 continues to impact volume.
Article

Emerging stronger from the crisis: What’s next for regional providers?

– Regional healthcare providers should address some familiar topics—with speed and all at once—to thrive in the next... normal.
Article

Increased workforce turnover and pressures straining provider operations

– Private sector hospital leaders are tackling ways to address challenges and boost the US healthcare workforce.
Article

Nursing in 2021: Retaining the healthcare workforce when we need it most

– How healthcare stakeholders can understand, support, and empower the nursing workforce in the wake of the global health crisis.

Payer Insights

Article

Innovation and value: What payer-led managed-care models may look like

– Healthcare payers are redefining their role in care delivery through provider ownership, technology, and provider enablement to... deliver higher-value care to members.
Article

How healthcare payers can expand nutrition support for the food insecure

– Taking a data-based approach to food security, tailoring nutritional offerings, and building out partner networks can help payers... realize the potential of food-support programs.
Article

Preparing for 2022: Considerations for managed Medicaid programs

– Medicaid continues to evolve rapidly, driven by the COVID-19 pandemic and program and policy shifts.
Article

The rapid evolution of the payer Chief Medical Officer

– The payer CMO has moved from a physician executive to strategic business partner. Organizations that embrace this expanded and... diversified role for the CMO can create sustained competitive advantage and unlock significant value for the enterprise and its stakeholders.

Healthcare Services & Technology Insights

Article

What payers and providers can learn from successful cloud transformations in other industries

– Cloud transformations can create value, but requires engagement from the entire healthcare organization.
Article

How AI helps identify preventable emergency health visits

– Using AI on claims and other data sets can help identify those potentially needing care.
Article

How healthcare services and technology companies can boost productivity with data and analytics

– Building data and analytics capabilities can help them take advantage of robust growth in outsourced health services.
Article

The future of healthcare: Value creation through next-generation business models

– While the consumption of healthcare services will likely continue to grow, it is unclear that industry profit pools will expand... over the next three years given the impact of the COVID-19 pandemic. Healthcare players who develop new and innovative business models will create disproportionate value in this environment, even as they face long-term challenges.

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Behavioral Health Insights

Article

COVID-19 and burnout are straining the mental health of employed parents

– Employed parents cite apathy and fatigue in new survey.
Interview

How employers can improve their approach to mental health at work

– Employers benefit when they help employees to prioritize mental wellness, thereby reducing the stigma of mental-health issues,... addressing disparities in their incidence and treatment, and providing support through formal structures and programs.
Article - McKinsey Quarterly

Overcoming stigma: Three strategies toward better mental health in the workplace

– Employees are worried about their mental health as they return to the workplace after the COVID-19 pandemic. Stigma can exacerbate... their concerns, but employers can thwart its impact.
Article

Unlocking whole person care through behavioral health

– The public, private, and social sectors can all play a role in improving access and outcomes for those with behavioral health... conditions.

Consumer Health Insights

Article

COVID-19 Consumer Healthcare Insights: What 2021 may hold

– American consumers are evaluating booster shots, evaluating vaccinating their children, and returning to the office, according... to the latest consumer healthcare insights survey.
Article

Who’s left? Engaging the remaining hesitant consumers on COVID-19 vaccine adoption

– While more Americans receive and show openness to receiving the COVID-19 vaccine, concerns persist among guardians of children... and other cautious segments.
Article

The role of personalization in the care journey: An example of patient engagement to reduce readmissions

– A personalized care approach can help consumers manage in a COVID-19 era, as well as potentially reduce unnecessary healthcare... costs.
Article

How COVID-19 has changed the way US consumers think about healthcare

– Taking five actions can help US healthcare payers and providers improve their engagement with consumers.

Public Health Insights

Interview

Africa’s plan for a continent-wide pandemic recovery

– Dr. John Nkengasong, director of Africa Centres for Disease Control and Prevention (Africa CDC), explains what’s needed... to tackle COVID-19 across the continent.
Interview

Finding solidarity in an effort to vaccinate the world

– Dr. Seth Berkley, CEO of Gavi, the Vaccine Alliance, strengthens ties with partners to help increase global immunity in the context... of COVID-19.
Article

The future of Emergency Operation Centers: Six shifts to consider from COVID-19

– Tactical actions can help strengthen and reimagine the EOC structure.
Article

‘None are safe until all are safe’: COVID-19 vaccine rollout in low- and middle-income countries

– Despite persistent supply issues, in-country delivery and demand for COVID-19 vaccines is likely to be the next challenge for... LMICs.

More Insights

Article

Addressing the unprecedented behavioral-health challenges facing Generation Z

– A series of consumer surveys and interviews conducted by McKinsey finds Gen Zers reporting the least positive life outlook, including... lower levels of emotional and social well-being than older generations.
Article

How medtech companies can create value with new-business building

– Medtech industry senior executives recently convened to discuss new-business building. Their experiences illuminate what it can... do for companies, why it’s so difficult, and how to get it right.
Collection

McKinsey on Healthcare: Perspectives on the pandemic

– Since early 2020, the healthcare industry has been on the frontlines of seeking solutions for COVID-19.
Interview

Battling burnout: A conversation with resiliency expert Dr. Amit Sood

– A leading voice on psychological resilience believes that humans are built to tackle crises.
Article

Pharmacy’s new era—in the home

– Pharmacy is shifting into the home, where two high-value pharmacy-patient archetypes are emerging, presenting novel, near-term... focus areas for stakeholders across the value chain.
Article

Unlocking digital healthcare in lower- and middle-income countries

– COVID-19 led many healthcare systems in lower- and middle-income countries to adapt digital-healthcare platforms.
Article

Pandemic to endemic: How the world can learn to live with COVID-19

– With prospects of herd immunity fading, endemic COVID-19 is upon us, and new “whole of society” approaches are needed.
Article

Digital health ecosystems: Voices of key healthcare leaders

– COVID-19 has made it more pressing than ever to integrate online and offline offerings and to establish integrated health ecosystems.... We asked key healthcare leaders about their views to make this change happen.
Interview

Supporting unpaid caregivers in crisis: A talk with Alexandra Drane

– The CEO of Archangels reveals startling new insights on the health of American unpaid caregivers amid the COVID-19 crisis.
Article

COVID-19: A comparison with other public-health burdens

– COVID-19 is no longer the leading cause of death in some countries.
Interview

Moderna’s path to vaccine innovation: A talk with CEO Stéphane Bancel

– Moderna’s delivery of a COVID-19 vaccine comes on the heels of revolutionary science that may accelerate innovation across... the industry well into the future.
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