Insights on Healthcare Systems & Services

Read McKinsey's latest insights on the changes that matter most for navigating the future of healthcare.

Provider Insights | Payer Insights | Healthcare Services & Technology Insights | Business Building in Healthcare | Consumer Health Insights | Behavioral Health Insights | Public Health Insights

Featured Insights

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The Future of Healthcare

A new set of forces buffeting our industry foretell, perhaps, a significant restructuring of our sector. While challenges to healthcare affordability and access, and industry economics abound, so too do opportunities for rapid, at-scale innovation to improve the future of care.
Article

The gathering storm: An opportunity to reorder the healthcare industry
– Leaders will redesign their organizations for speed, accelerate productivity improvements, reshape their portfolio and innovate... new business models, and reallocate constrained resources.
Article

The gathering storm: The affordability challenge of endemic COVID-19
– Even as the acute threat to lives from the COVID-19 pandemic recedes, the ongoing challenges for the healthcare industry will... persist.
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The gathering storm: The transformative impact of inflation on the healthcare sector
– Inflation is at record highs and is now blowing through healthcare.
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The gathering storm: The uncertain future of US healthcare
– Forces are acting to challenge affordability and access in healthcare and threatening the industry’s economic outlook. At-scale... innovation is key to filling the gaps.

Featured collections

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The gathering storm in US healthcare
The headwinds facing the healthcare sector in the United States are threatening affordability, access, and industry economics.... But behind the dark clouds lies a silver lining of opportunity and innovation.
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McKinsey on Healthcare: Perspectives on the pandemic
– Since early 2020, the healthcare industry has been on the frontlines of seeking solutions for COVID-19.
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McKinsey on Healthcare Podcast
A new series of podcasts around transforming healthcare

Our conversations

Podcast

Beyond the numbers: Creating a more diverse future for health
– A conversation about leadership, visions for a future of integrated healthcare systems, and the clear benefits of more diverse... teams.
Podcast

Meeting the member where they are: What is the future of health equity?
– A conversation about addressing the well-being of underserved patient populations and ensuring zip codes are not a key predictor... of health outcomes.
Podcast

Aging reframed: Seeing aging as an opportunity in healthcare
– An inspiring conversation about aging, women in leadership, and the chance to change the narrative on old age.
Podcast

Health equity: Activating meaningful change
– The COVID-19 pandemic has highlighted longstanding health and social inequities in healthcare and raised the urgent question of... how health equity can be achieved.

Provider Insights

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Optimizing health system supply chain performance
– COVID-19 required health systems to lean on their supply chain functions more than ever before, highlighting the function’s... importance and opportunities to improve its performance and strategic value.
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How providers are meeting patients’ basic needs—and where they could do more
– Providers play an important role in addressing social determinants of health for patients and employees. While most understand... this imperative, more coordination is likely needed to scale efforts and impact.
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The future of US healthcare: What’s next for the industry post-COVID-19
– Shifts in profit pools will accelerate, spurring likely business model changes in three areas—diversification, vertical... integration, and new business building.
Article

Around the world, nurses say meaningful work keeps them going
– While some surveyed nurses said they plan to leave direct patient care, the effects of COVID-19 on the nursing workforce may be... leveling off.

Payer Insights

Report

Looking ahead to the next decade of accountability for care delivery
– One year ago, the Center for Medicare & Medicaid Innovation outlined five strategic objectives that signaled its priorities... for the decade ahead. We examine the objectives and progress to date.
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Medicare Advantage Star ratings may decline with new methodology
– Impending changes to the methodology used to calculate Medicare Advantage Star ratings could make it difficult for highly rated... plans to retain those ratings in 2023 and 2024.
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Insights into the 2022 individual health insurance market
– In this report, McKinsey’s Center for US Health System Reform shares its analysis of the individual health insurance market... and outlines trends in products, plans, and prices from 2014 to 2022.
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Employers look to expand health benefits while managing medical costs
– A survey of US employers reveals their strategies and approaches for designing appealing health benefits packages and managing... costs.

Healthcare Services & Technology Insights

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What payers and providers can learn from successful cloud transformations in other industries
– Cloud transformations can create value, but requires engagement from the entire healthcare organization.
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How AI helps identify preventable emergency health visits
– Using AI on claims and other data sets can help identify those potentially needing care.
Article

How healthcare services and technology companies can boost productivity with data and analytics
– Building data and analytics capabilities can help them take advantage of robust growth in outsourced health services.
Article

The future of healthcare: Value creation through next-generation business models
– While the consumption of healthcare services will likely continue to grow, it is unclear that industry profit pools will expand... over the next three years given the impact of the COVID-19 pandemic. Healthcare players who develop new and innovative business models will create disproportionate value in this environment, even as they face long-term challenges.

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Business Building in Healthcare

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US health systems: Diversify to thrive
– US health systems are diversifying their businesses to unlock growth and support core hospital operations, carefully choosing... investment areas and structures in line with their objectives.
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Overcoming the cost of healthcare transformation through partnerships
– Players are adapting to the evolving healthcare landscape by using a range of partnership models—beyond M&A—to... create value. Anticipating and avoiding five common mistakes can be key for success.
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Leap to the future of healthcare: Reinvent through business building
– In a post-COVID-19 era, healthcare executives are preparing to reinvent their businesses.
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Moving digital health forward: Lessons on business building
– Building a successful digital health business involves several strategic steps, as illustrated through the lens of six digital... health start-ups.

Consumer Health Insights

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Still feeling good: The US wellness market continues to boom
– Our research shows continued growth of consumer interest in health and wellness, with persistent gaps in certain areas presenting... exciting opportunities for companies to serve unmet consumer needs.
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What Black and Latino consumers want healthcare stakeholders to know
– Understanding consumer behavior and attitude drivers may help stakeholders improve health outcomes and experiences for Black and... Latino patients.
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Consumer Health Insights: How respondents are adapting to the “new normal”
– American consumers are navigating a “new normal” of living with COVID-19, embracing at-home testing and the added... convenience of virtual care, and seeking new options for how and where they conduct work, according to the latest consumer healthcare insights survey.
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Who’s left? Engaging the remaining hesitant consumers on COVID-19 vaccine adoption
– While more Americans receive and show openness to receiving the COVID-19 vaccine, concerns persist among guardians of children... and other cautious segments.

Behavioral Health Insights

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COVID-19 and burnout are straining the mental health of employed parents
– Employed parents cite apathy and fatigue in new survey.
Article

How affordable is mental healthcare? The long-term impact on financial health
– Those who report mental illness have disproportionately faced economic disadvantages and report greater financial stress.
Interview

How employers can improve their approach to mental health at work
– Employers benefit when they help employees to prioritize mental wellness, thereby reducing the stigma of mental-health issues,... addressing disparities in their incidence and treatment, and providing support through formal structures and programs.
Article - McKinsey Quarterly

Overcoming stigma: Three strategies toward better mental health in the workplace
– Employees are worried about their mental health as they return to the workplace after the COVID-19 pandemic. Stigma can exacerbate... their concerns, but employers can thwart its impact.

Public Health Insights

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Federal funding may boost social determinants of health infrastructure
– Federal-funding mechanisms represent an often-underused funding source for public- and private-sector stakeholders when enhancing... SDoH data, analytics, and technology infrastructure.
Article

Building greater resilience in vaccine manufacturing
– The COVID-19 pandemic has highlighted the need for resilience in vaccine manufacturing. Five considerations can help national public-health... leaders plan.
Article

A data-driven approach to addressing COVID-19 vaccine uptake in Africa
– To help improve COVID-19 vaccination rates across Africa, stakeholders may consider improving research efforts to gain a better... understanding of barriers and drivers behind population vaccine uptake.
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As more Americans ask for public aid, could integrated benefits help?
– Public-health and human-services programs help more than 100 million Americans. States that better integrate these programs could... increase access, improve outcomes, and reduce costs.

More Insights

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Enabling the future of US public health through technology
– US state and local jurisdictions have a rare opportunity to marshal federal funding to modernize their infrastructures to achieve... key public-health objectives more efficiently and effectively.
Article

How AI can accelerate R&D for cell and gene therapies
– Cell and gene therapies show significant promise but need substantial innovation to unlock full potential for patients. Scaling... digital and analytics in discovery and R&D is part of the solution.
Interview

Vineeta Agarwala on the promise—and limits—of AI in drug discovery
– By helping us learn from every single patient and every piece of data, AI could enable medical breakthroughs, says Andreessen... Horowitz general partner Vineeta Agarwala.
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The Next Normal – The future of biotech: AI-driven drug discovery
– Many diseases today don’t have a cure. One reason is that drug discovery is difficult: finding and developing an effective... medicine is a yearslong and very expensive process. But maybe it doesn’t have to be. Experts say AI—if properly integrated into scientists’ research—could revolutionize drug discovery, making it possible for more patients to get the treatments they need.
Interview

‘It will be a paradigm shift’: Daphne Koller on machine learning in drug discovery
– We’re entering a “new era of science”—we finally have enough data and technology to truly enable better... drugs for patients, says insitro CEO Daphne Koller.
Interview

‘We can invent new biology’: Molly Gibson on the power of AI
– The cofounder of Generate Biomedicines, a pioneering new drug development platform, describes how AI and machine learning are... transforming the way we discover new medicines.
Interactive - McKinsey Health Institute

Prioritizing brain health: Scaling what works to add years to life and life to years
– How many more years can be spent in optimal health if our society viewed mental and substance-use disorders as we do other conditions?... The McKinsey Health Institute and the Healthy Brains Global Initiative collaboration sought to answer this question through a series of interactives.
Podcast

Beyond the numbers: Creating a more diverse future for health
– A conversation about leadership, visions for a future of integrated healthcare systems, and the clear benefits of more diverse... teams.
Article

The Inflation Reduction Act: Here’s what’s in it
– The Inflation Reduction Act contains $500 billion in new spending and tax breaks that aim to boost clean energy, reduce healthcare... costs, and increase tax revenues.
Podcast

Building a mentally resilient workforce
– As mental health and well-being becomes an even more pressing topic after the pressures of the COVID-19 pandemic, organizations... are looking for ways to boost resilience in their people.
Article

The gathering storm: The threat to employee healthcare benefits
– US inflationary pressures could significantly raise annual employer healthcare costs and impact vulnerable household finances.
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