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We help payments players capture opportunities in a fast-changing environment.

The evolution of the payments industry continues to be driven by changes in technology and customer behavior. We work with clients to help them keep pace and capture the opportunities inherent in this shifting landscape. Our network of more than 100 partners across the globe serve banks, credit card companies, transaction processors, payments cooperatives, technology firms, and non-banks on issues ranging from overall payments strategy and implications to retail payments services, cash management, and payments technology.

We bring a breadth of expertise to our work with clients, starting at the top with integrated cross-institution payments strategy and developing responses to the rapidly changing payments landscape. On the corporate payments side, our work covers small-business payments services, corporate cash management, and interbank payments services; in retail we support clients on issues with credit and debit cards, ATMs, retail demand-deposit-accounts, and mobile payments. Our work on processing, outsourcing, and infrastructure management covers card processing and acquiring, electronic funds transfer/automated clearing house processing, ATM driving and switching, and item processing.

The Payments Practice is a recognized leader on topics such as payments profitability, the Single Euro Payments Area and the cost of cash, credit card strategy and marketing, and cross-bank payments strategy.

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McKinsey Global Payments Map. For two decades, McKinsey’s Global Payments Map has been the foremost resource available for tracking trends in payments revenues across the globe. For the most recent research from our Payments Practice, visit Our Insights page.


Marie-Claude Nadeau

Senior Partner, Bay Area

Maria Albonico

Partner, London

Philip E. Bruno

Partner, New York

Jeff Galvin

Senior Partner, Tokyo

Jesús Moreno Sosa

Partner, Buenos Aires

Bharath Sattanathan

Partner, Singapore

Gustavo Tayar

Partner, São Paulo



The 2022 McKinsey Global Payments Report

– In a period of ongoing macroeconomic and geopolitical upheaval, the global payments ecosystem is once again demonstrating resilience.

Talking Banking Matters

Leaders in Payments is an original podcast series from McKinsey’s Global Banking Practice, featuring conversations with innovators, disruptors, and emerging leaders in the rapidly changing global payments ecosystem. Spanning consumer, commercial, and peer-to-peer payments, the talks focus on what motivates these dynamic individuals, their strategic choices, and the opportunities they see ahead.