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Leadership mindsets

Interviews about responding to the crisis, plus recent webinars and podcasts with McKinsey experts in a range of disciplines.

Featured Content

Article - McKinsey Quarterly

The CEO moment: Leadership for a new era

– Challenged by the global pandemic, CEOs have made four shifts in the way they lead that hold great promise for both companies and society. Will they build on this unique moment, or return to the ways of the past?
Interview

Reskilling for a changing economy: A discussion with Glenn Youngkin

– Youngkin, chair of the Virginia Ready Initiative, talks about easing unemployment and strengthening Virginia’s economy by connecting people with training, financial support, and job opportunities.
Interview - McKinsey Quarterly

Safeguarding the lifeblood of American healthcare: An interview with the CEO of AmerisourceBergen

– Steve Collis reflects on the resilience of medical supply chains, remote leadership during a crisis, and the importance of purpose as a unifying force.
Interview

How Zoetis’s new CEO reset priorities and empowered employees during the pandemic

– Kristin Peck explains how letting local managers make their own decisions has helped the animal-health company to weather the COVID-19 crisis successfully.

Interviews

Lessons from global leaders

Interview

Critical communications infrastructure and COVID-19: An interview with Ericsson’s CEO

– Börje Ekholm discusses the impact of the crisis on global telecom networks and the coming 5G transition, as well as the future of work and challenges to the physical and mental health of employees.
Interview - McKinsey Quarterly

Stay visible—but don’t be needed: How Alain Bejjani is leading through the unexpected

– A five-year, purpose-driven digital transformation has helped the CEO of Majid Al Futtaim, and his organization, to cope with the coronavirus pandemic.
Interview

An interview with Austan Goolsbee

– “The countries that prioritized health not only had better health outcomes, they had better economic outcomes too.”
Interview

Envisioning healthcare after COVID-19: An interview with Ara Darzi

– The surgeon and former health minister discusses ways for healthcare systems, in the United Kingdom and elsewhere, to go from providing a “sickness service” to delivering a “health and well-being service.”

Webinars

Learning sessions with McKinsey experts

Webinar

How improving health globally can save lives and strengthen economies

– The costly COVID-19 crisis provides an opportunity to dramatically advance worldwide health and prosperity.
Webinar

Accelerating digital capabilities to recover from the COVID-19 crisis

– The rapid migration to digital technologies driven by the pandemic is likely to continue. This McKinsey Live webinar covers the four elements of a digital agenda for recovery.
Webinar

Investing in Black lives and livelihoods: What stakeholders can do

– Black Americans face longstanding economic challenges. The COVID-19 crisis could make these challenges worse. McKinsey partner Jason Wright discusses ways to support the health and wealth of Black businesses and households.

PODCASTS

Listen on the go

Podcast

Increasing productivity in healthcare: An interview with Allen Karp of Horizon Blue Cross Blue Shield

– In a value-based economic model, payers' strength will be to bring analytic capability, operational capability, technology, and customer relationships to the table. But the care will be delivered and managed at the physician level, at that point of service.
Podcast

Leading in a crisis: Five practices that help most

– The COVID-19 crisis poses challenges that few leaders have ever had to confront. This McKinsey podcast highlights five practices for leading in a crisis.
Podcast

COVID-19: Strategies for getting ahead of the pandemic crisis

– Even as organizations focus on the immediate business shocks, they need to plan for the postcrisis world. Here is how to respond to a disruption for which there are no playbooks.
Podcast

COVID-19: How business leaders should plan ahead for the next stage

– While governments battle the outbreak, businesses need to help economies come back online. Here is how to adapt your operations, plan ahead, and get people working again.
Podcasts

Asia podcasts collection

Our library of podcasts on how governments, businesses, and other leaders in Asia have responded to the COVID crisis and other challenges in the region.

Insights

Article - McKinsey Quarterly

The hidden perils of unresolved grief

– The pandemic is fueling a wave of grief and loss that threatens to derail leaders and hurt organizations. Yet when addressed, grief can be a creative force that turns loss into inspiration.
Article - McKinsey Quarterly

Igniting individual purpose in times of crisis

– Creating strong links to an individual purpose benefits individuals and companies alike—and could be vital in managing the postpandemic uncertainties that lie ahead.
Interview - McKinsey Quarterly

Leading with purpose and humanity: A conversation with Hubert Joly

– Best Buy’s former chairman and CEO reflects on a business’s reason for being by defining it around purpose and humanity, the link to competitive advantage, and managing shareholders and stakeholders during a crisis and beyond.
Article

The toughest leadership test

– CEO microhabits can help leaders seize the moment, stay ahead, and take care of themselves during the COVID-19 pandemic.
Article

Lessons from the military for COVID-time leadership

– “Mission command” and other military principles can guide policy makers and business leaders thrust into crisis.
Article

Tuning in, turning outward: Cultivating compassionate leadership in a crisis

– Four qualities—awareness, vulnerability, empathy, and compassion—are critical for business leaders to care for people in crisis and set the stage for business recovery.
Article

How to demonstrate calm and optimism in a crisis

– Six practices can help leaders build their self-awareness and guide their organizations through the challenges ahead.
Article

A leader’s guide: Communicating with teams, stakeholders, and communities during COVID-19

– COVID-19’s speed and scale breed uncertainty and emotional disruption. How organizations communicate about it can create clarity, build resilience, and catalyze positive change.

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