Leadership mindsets

Interviews about responding to the crisis, plus recent webinars and podcasts with McKinsey experts in a range of disciplines.

Featured Content

Interview

How Pakistan tackled its largest-ever social-protection crisis

– Dr. Sania Nishtar, the prime minister’s special assistant on poverty alleviation and social protection, led an emergency effort to make relief payments available to millions of vulnerable households.
Interview

Fit for the postpandemic future: Unilever’s Leena Nair on reinventing how we work

– As chief human resources officer, responsible for 150,000 Unilever employees, Leena Nair prepares for the future of work by focusing on both the care of people and the competitiveness of the business.

Interviews

Lessons from global leaders

Leading voices on the pandemic

Ten leaders offer insights about navigating the COVID-19 crisis.
Interview

Keeping McDonald’s ‘relevant’: An interview with CEO Chris Kempczinski

– Soon after Chris Kempczinski became CEO, the COVID-19 pandemic hit, and the restaurant chain suffered the worst quarter in its history. But under his leadership, recovery—and growth—are once again on the horizon.
Interview - McKinsey Quarterly

How wellbeing improves performance: An interview with Annastiina Hintsa

– The CEO of Hintsa Performance argues that wellbeing is the foundation of sustainable high performance—not a reward for it.
Video - McKinsey Global Institute

Nextdoor’s CEO on supporting communities through COVID-19

– The neighborhood app aims to create ‘strong weak ties’ during the crisis that help its neighbors persevere.
Interview

Indonesia’s Traveloka finds strength in local markets amid the pandemic

– Traveloka president Henry Hendrawan discusses how the online travel unicorn has rebounded by helping travelers in Southeast Asia find—and finance—fun close to home.
Interview

Growth and prosperity: A conversation with economist Dambisa Moyo

– From stronger public- and private-sector collaborations to broader corporate-board intentions, the time for stakeholder capitalism may be upon us.
Interview - McKinsey Quarterly

Speeding up to become even more consumer-obsessed: An interview with GSK’s Keith Choy

– The leader of GlaxoSmithKline’s Asia–Pacific Consumer Healthcare group describes how his organization is speeding up to serve consumers, despite the heightened uncertainty of COVID-19.
Interview

‘Prepare for the marathon and be ready for the course to change’: An interview with the Boston Logan Airport CEO

– Massachusetts Port Authority CEO Lisa Wieland discusses why the contactless passenger journey is here to stay and how she’s building agility and flexibility for her organization.
Interview

The future of payments is frictionless—now more than ever

– Amrita Ahuja, the CFO of Square, explains how the company’s payment platform and services have helped small enterprises stay afloat during the COVID-19 crisis.
Interview

Tackling the impact of COVID-19: A talk with the UN’s Sir Mark Lowcock

– Perspectives from the United Nations on the ongoing challenges of the pandemic.

Webinars

Learning sessions with McKinsey experts

Webinar

Transitioning to a postpandemic workforce

– How has COVID-19 affected the future of work? Which job categories will increase, which will decline, and how can businesses and communities successfully adapt to the next normal?
Webinar

AI at scale: Propelling your organization into the next normal

– A small proportion of companies use AI to capture the value they are getting from data analytics at scale. What are they doing right?
Webinar

A winning approach to business building: The new priority for growth

– New research reveals how critical launching new businesses has become for postpandemic renewal.
Webinar

COVID-19 vaccines are here. What does that mean for your organization?

– The COVID-19 vaccines have arrived but pressing questions remain on development, implications for the new strains, rollout challenges and the role companies can play in the worldwide vaccination effort.

PODCASTS

Listen on the go

Podcast

The COVID-19 vaccine: Lessons and challenges

– The rapid deployment of vaccines is key in accelerating the return to normalcy.
Podcast

Grief, loss, burnout: Talking about complex feelings at work

– Leaders have always navigated emotional dynamics in the workplace—but not at the scale and intensity unleashed by the COVID-19 pandemic. Here’s how to map this shifting terrain.
Podcast

COVID-19 and behavioral health: Consequences for companies and employees

– The pandemic is exacerbating the US behavioral-health crisis, with stress, social isolation, and unemployment fueling up to $140 billion in added spending. A holistic approach to healthcare can help.
Podcast

Today’s skills, tomorrow’s jobs: How will your team fare in the future of work?

– Automation will leave few roles untouched—and not everyone will be reskilled or redeployed successfully. Here’s what leaders can do now to give their talent, and their organizations, the best opportunity to thrive in an uncertain future.
Podcasts

Asia podcasts collection

Our library of podcasts on how governments, businesses, and other leaders in Asia have responded to the COVID crisis and other challenges in the region.

Insights

Article

Organizing for the future: Nine keys to becoming a future-ready company

– To better organize for a postpandemic future, leaders should embrace nine imperatives that collectively explain who we are as an organization, how we operate, and how we grow.
Article - McKinsey Quarterly

Purpose, not platitudes: A personal challenge for top executives

– To harness the power of corporate purpose, CEOs and other senior executives must pressure-test that purpose with their teams, employees—and themselves.
Article

Overcoming pandemic fatigue: How to reenergize organizations for the long run

– Leaders must actively manage the energy of their workforces, cultivate the quality of employee relationships, and demonstrate a capacity for resilience to recharge their organizations during crises.
Video

Reimagining the way businesses operate

– To reimagine their organizations for the future, leaders must address three critical questions.
Article

When nothing is normal: Managing in extreme uncertainty

– In this uniquely severe global crisis, leaders need new operating models to respond quickly to the rapidly shifting environment and sustain their organizations through the trials ahead.
Report

How executives can help sustain value creation for the long term

– Companies create more shareholder value when executives and directors concentrate on long-term results. A new report highlights behaviors that allow them to maintain a long-term orientation.
Article - McKinsey Quarterly

Your organization is grieving—here’s how you can help

– Responsive leaders need to bring the mourning process forward in their organizational culture—and in their own leadership approach.
Article - McKinsey Quarterly

Six problem-solving mindsets for very uncertain times

– Even the most inscrutable problems have solutions—or better outcomes than have been reached so far. Here’s how the best problem solvers crack the code.
Article - McKinsey Quarterly

The hidden perils of unresolved grief

– The pandemic is fueling a wave of grief and loss that threatens to derail leaders and hurt organizations. Yet when addressed, grief can be a creative force that turns loss into inspiration.
Article - McKinsey Quarterly

Igniting individual purpose in times of crisis

– Creating strong links to an individual purpose benefits individuals and companies alike—and could be vital in managing the postpandemic uncertainties that lie ahead.
Interview - McKinsey Quarterly

Leading with purpose and humanity: A conversation with Hubert Joly

– Best Buy’s former chairman and CEO reflects on a business’s reason for being by defining it around purpose and humanity, the link to competitive advantage, and managing shareholders and stakeholders during a crisis and beyond.
Article

The toughest leadership test

– CEO microhabits can help leaders seize the moment, stay ahead, and take care of themselves during the COVID-19 pandemic.

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