Leadership mindsets

Interviews about responding to the crisis, plus recent webinars and podcasts with McKinsey experts in a range of disciplines.

Featured Content

Video

Reimagining the way businesses operate

– To reimagine their organizations for the future, leaders must address three critical questions.
Interview

The future of payments is frictionless—now more than ever

– Amrita Ahuja, the CFO of Square, explains how the company’s payment platform and services have helped small enterprises stay afloat during the COVID-19 crisis.

Interviews

Lessons from global leaders

Interview

Tackling the impact of COVID-19: A talk with the UN’s Sir Mark Lowcock

– Perspectives from the United Nations on the ongoing challenges of the pandemic.
Interview

An interview with Vyaire Medical CEO Gaurav Agarwal

– “What I love about medical devices is this enormous capability to deliver a better way of healthcare to so many people across the world.”
Interview

Software and the next normal: A talk with Workday’s cofounder and co-CEO

– Aneel Bhusri discusses serving customers as the COVID-19 crisis began, the limitations of remote work, data’s importance for employee diversity, and why companies need to have souls.
Interview

Building a healthcare ecosystem in India: A conversation with Shobana Kamineni

– The COVID-19 pandemic led to public-private partnerships that reflect the evolving nature of healthcare.
Interview - McKinsey Quarterly

Private equity and the pandemic: An interview with the CEO of Hahn & Company

– Scott Sang-Won Hahn, CEO of the South Korean private-equity firm Hahn & Company, discusses forces at work in his country and how the dynamics unleashed by COVID-19 are an impetus for change.
Interview

‘Making a big company feel small’: An interview with HCA Healthcare CEO Sam Hazen

– Protecting lives and livelihoods and ensuring stability remain the two main objectives for a large healthcare provider.
Interview - McKinsey Quarterly

How the CEO of Samsung SDS sets a course for ‘humble and speedy’

– Won-Pyo Hong, CEO of Samsung’s information- and communications-technology arm, explains how a collaborative approach helps his South Korea–based company drive digital transformations globally.
Interview - McKinsey Quarterly

What will (and won’t) change in the future of Asia: An interview with the CEO of DBS

– The continued economic integration of Asia will open up opportunities for savvy businesses, predicts Piyush Gupta.
Interview

Reskilling for a changing economy: A discussion with Glenn Youngkin

– Youngkin, chair of the Virginia Ready Initiative, talks about easing unemployment and strengthening Virginia’s economy by connecting people with training, financial support, and job opportunities.
Interview

Critical communications infrastructure and COVID-19: An interview with Ericsson’s CEO

– Börje Ekholm discusses the impact of the crisis on global telecom networks and the coming 5G transition, as well as the future of work and challenges to the physical and mental health of employees.

Webinars

Learning sessions with McKinsey experts

Webinar

Finding tomorrow’s ‘resilients’: Propelling companies into the next wave of growth

– Leaders can learn from the last global recession and plan for several economic outcomes, including, as McKinsey senior partners Cindy Levy and Bob Sternfels suggest, taking thoughtful actions to balance growth, margins, and optionality.
Webinar

What should you do to get your business on the right track? Plan your COVID-Exit

– When the current uncertainty dissipates, economic momentum will accelerate. What can you do to prepare for a successful exit from the COVID-19 crisis?
Webinar

The evolving consumer: How COVID-19 is changing the way we shop

– The rapid migration to digital technologies driven by the pandemic is likely to continue. This McKinsey Live webinar covers the four elements of a digital agenda for recovery.
Webinar

India’s turning point: An economic agenda to spur growth and jobs

– India is at a decisive point in its journey toward prosperity. Our experts explore how the country can raise incomes and productivity, while keeping India in the ranks of the world’s emerging economies.

PODCASTS

Listen on the go

Podcast

Today’s skills, tomorrow’s jobs: How will your team fare in the future of work?

– Automation will leave few roles untouched—and not everyone will be reskilled or redeployed successfully. Here’s what leaders can do now to give their talent, and their organizations, the best opportunity to thrive in an uncertain future.
Podcast

In conversation: The CEO moment

– Corporate leaders are changing how they do their jobs in ways that may permanently transform the CEO role.
Podcast

Driving digital change during a crisis: The chief digital officer and COVID-19

– The new digital reality presents a unique challenge for organizations. Leading an organization in a time of crisis is one of the greatest challenges a CDO can face. By demonstrating resilient leadership and a clear view of how to use digital to navigate the crisis, CDOs can help the business not just to survive but also to be ready for the next normal.
Podcast

Reopening schools: Fostering a safe and effective learning environment

– Following closures related to the COVID-19 pandemic, school systems have much to consider as they embark on a new school year.
Podcasts

Asia podcasts collection

Our library of podcasts on how governments, businesses, and other leaders in Asia have responded to the COVID crisis and other challenges in the region.

Insights

Article

When nothing is normal: Managing in extreme uncertainty

– In this uniquely severe global crisis, leaders need new operating models to respond quickly to the rapidly shifting environment and sustain their organizations through the trials ahead.
Report

How executives can help sustain value creation for the long term

– Companies create more shareholder value when executives and directors concentrate on long-term results. A new report highlights behaviors that allow them to maintain a long-term orientation.
Article - McKinsey Quarterly

Your organization is grieving—here’s how you can help

– Responsive leaders need to bring the mourning process forward in their organizational culture—and in their own leadership approach.
Article - McKinsey Quarterly

Six problem-solving mindsets for very uncertain times

– Even the most inscrutable problems have solutions—or better outcomes than have been reached so far. Here’s how the best problem solvers crack the code.
Article - McKinsey Quarterly

The hidden perils of unresolved grief

– The pandemic is fueling a wave of grief and loss that threatens to derail leaders and hurt organizations. Yet when addressed, grief can be a creative force that turns loss into inspiration.
Article - McKinsey Quarterly

Igniting individual purpose in times of crisis

– Creating strong links to an individual purpose benefits individuals and companies alike—and could be vital in managing the postpandemic uncertainties that lie ahead.
Interview - McKinsey Quarterly

Leading with purpose and humanity: A conversation with Hubert Joly

– Best Buy’s former chairman and CEO reflects on a business’s reason for being by defining it around purpose and humanity, the link to competitive advantage, and managing shareholders and stakeholders during a crisis and beyond.
Article

The toughest leadership test

– CEO microhabits can help leaders seize the moment, stay ahead, and take care of themselves during the COVID-19 pandemic.
Article

Lessons from the military for COVID-time leadership

– “Mission command” and other military principles can guide policy makers and business leaders thrust into crisis.
Article

Tuning in, turning outward: Cultivating compassionate leadership in a crisis

– Four qualities—awareness, vulnerability, empathy, and compassion—are critical for business leaders to care for people in crisis and set the stage for business recovery.
Article

How to demonstrate calm and optimism in a crisis

– Six practices can help leaders build their self-awareness and guide their organizations through the challenges ahead.
Article

A leader’s guide: Communicating with teams, stakeholders, and communities during COVID-19

– COVID-19’s speed and scale breed uncertainty and emotional disruption. How organizations communicate about it can create clarity, build resilience, and catalyze positive change.

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