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The Next Normal

In this new series, leading executives and McKinsey experts conjure the future, one industry at a time.

Latest Edition

The future of hospital care: A better patient experience

Around the world, populations are getting older, and their health needs are becoming more complex. At the same time, technological advances are changing healthcare delivery. In this edition, The Next Normal explores how hospitals will innovate in the coming decade—and what it will mean for both patients and healthcare professionals.

More Editions of The Next Normal

The future of parcel delivery: Drones and disruption

Everybody likes to get a package. In 2020, we'll send more than 100 billion of them—and that number could double by 2030. Who will deliver all those packages, and how? In this edition, The Next Normal explores what's ahead in last-mile parcel delivery.

In upcoming editions, The Next Normal will explore the future of grocery, college, car sales, and more.

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