Featured Interactives

Interactive

Test your ideas on how postpandemic consumers may behave

Explore consumer spending trends during the pandemic and draw your predictions of what happens next. Then take our interactive stickiness test to reveal what behaviors may or may not stick when the pandemic ends.
Interactive

How Americans feel about COVID-19 vaccinations

Over half the respondents in the United States report an interest in taking a COVID-19 vaccine though safety and efficacy concerns remain drivers for vaccine hesitancy.
Interactive

Tracking US behavioral health service use during COVID-19

A map that shows the usage trends of behavioral health services across major metropolitan area in the United States
Interactive

A shift to digital: How COVID-19 has changed selling models

New go-to-market models, developed in response to shifting B2B customer preferences, are unlikely to disappear after the pandemic.
Interactive

Tracking US unemployment through the COVID-19 crisis

See how unemployment data are changing across states, counties, and sectors.

Inclusive Economy

Interactive

An unequal recovery: Disparities in US unemployment

Explore the disproportional affect of US unemployment rates across demographic segments.
Article

Achieving an inclusive US economic recovery

– COVID-19 has most affected workers who were already vulnerable. Unless bold action is taken, the postpandemic recovery will further exacerbate inequality.

Building a stronger, more inclusive US workforce

The COVID-19 crisis continues to disproportionally affect the most vulnerable segments of the US workforce. Explore the experiences of today’s workforce with our latest collection.

COVID-19 IMPACT

Article

Getting to work: Employers’ role in COVID-19 vaccination

– Employers can consider a set of actions that supports COVID-19-vaccine adoption among employees by building conviction and making vaccination as convenient and “costless” as possible.
Report - McKinsey Global Institute

Will productivity and growth return after the COVID-19 crisis?

– Bold innovation by some firms under pressure of the pandemic could deliver a productivity dividend, but that depends on corporate action broadening and robust demand.
Article

Speed and resilience: Five priorities for the next five months

– As businesses recover from COVID-19-related disruption and reimagine themselves for the next normal, they need to ask—and answer—five questions.
Article

When will the COVID-19 pandemic end?

– This article updates our perspectives on when the coronavirus pandemic will end to reflect the latest information on vaccine rollout, variants of concern, and disease progression.

LEADERSHIP MINDSETS

Interview

Fit for the postpandemic future: Unilever’s Leena Nair on reinventing how we work

– As chief human resources officer, responsible for 150,000 Unilever employees, Leena Nair prepares for the future of work by focusing on both the care of people and the competitiveness of the business.
Interview

Keeping McDonald’s ‘relevant’: An interview with CEO Chris Kempczinski

– Soon after Chris Kempczinski became CEO, the COVID-19 pandemic hit, and the restaurant chain suffered the worst quarter in its history. But under his leadership, recovery—and growth—are once again on the horizon.
Interview - McKinsey Quarterly

How wellbeing improves performance: An interview with Annastiina Hintsa

– The CEO of Hintsa Performance argues that wellbeing is the foundation of sustainable high performance—not a reward for it.
Video - McKinsey Global Institute

Nextdoor’s CEO on supporting communities through COVID-19

– The neighborhood app aims to create ‘strong weak ties’ during the crisis that help its neighbors persevere.
Interview

Growth and prosperity: A conversation with economist Dambisa Moyo

– From stronger public- and private-sector collaborations to broader corporate-board intentions, the time for stakeholder capitalism may be upon us.
Interview

‘Prepare for the marathon and be ready for the course to change’: An interview with the Boston Logan Airport CEO

– Massachusetts Port Authority CEO Lisa Wieland discusses why the contactless passenger journey is here to stay and how she’s building agility and flexibility for her organization.

McKinsey Live Webinars

April 28, 2021 at 11:00 - 11:30 a.m. ET

Better bosses: Changing the way we lead postpandemic

 Join McKinsey experts Tera Allas and Bill Schaninger for a discussion about the dramatic difference better bosses make—and the concrete steps leaders at all levels can take to improve workplace relationships and happiness.
May 13, 2021 at 11:00 - 11:30 a.m. ET

Elevating digital customer experience in the next normal

Join McKinsey experts to find out how leading companies are pioneering a better approach to customer experience by turning a wealth of data into actionable insights to predict interactions, anticipate churn, and create long-term loyalty.

Response Tools

COVID-19 Education Response Toolkit

Resources to help education decision makers respond to the challenges posed by COVID-19, developed in collaboration with UNESCO

Reopening workplaces amid COVID-19: A collection of safety measures

A summary of methods that organizations are using to protect customers and employees from the coronavirus outbreak.

Support

McKinsey is proud to join the Rework America Alliance, an innovative nationwide initiative led by the Markle Foundation. The Alliance aims to help millions of workers, regardless of formal education, move into good jobs in the digital economy by accelerating the development of a more effective system of worker training aligned to jobs that employers will need to fill. McKinsey is contributing data-driven insights to help light a path for workers toward resilient, higher-wage jobs that have historically been out of reach for those without degrees or traditional experience. Read more about the preliminary analysis.

Year in Review

A look back at 2020 and how we responded to the COVID-19 crisis.

COMMUNITIES IN FOCUS

Blog Post

How four simple words helped thousands find jobs: The story behind Career Exchange

– One year ago, a collaboration between McKinsey and Eightfold.ai was launched to help thousands who had lost their jobs overnight in the pandemic. This is the story of the whirlwind three weeks it took the team to create the platform.
Blog Post

Capability building during COVID-19: 6 experts on the skill they’re most excited to help teams develop

– The rapid pace of transformation ushered in by the pandemic has meant organizations need to adapt faster than ever before—and develop the right skills to sustain that change.
Blog Post

Why sponsorship is key to helping Black employees advance—and more takeaways from our new research

– Two partners discuss our newest research, which offers a big-picture view and on-the-ground insights about what it means to be a Black employee in the US private sector.

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