Providers

We help providers transform operational performance using advanced analytics and proprietary management tools, driving impact in:

• workforce excellence
• external spending
• clinical operations
• capital productivity
• supply chain
• pharmacy

We partner with clients to deploy innovative care and business models at scale, supported by our technology platforms. This enables:

• higher care quality
• greater affordability
• broader healthcare access
• improved patient experience

We help providers transform top-line performance through:

• organic and inorganic growth strategies
• managed-care contracting, including in fee-for-service and value-based care models
• revenue-cycle management
• specialty pharmacy, retail pharmacy, and infusion service line development and expansion

Drawing on our experience transforming >1,000 institutions across 30 industries—with typically 5–10 percent improvements in net patient service revenue margins—we help providers:

• build capabilities, mindsets, and culture
• unlock value through disciplined performance management
• pursue sustainable growth opportunities

We help providers build and scale new businesses that strengthen core capabilities and diversify revenue by:

• defining clear aspirations and investment priorities
• assessing talent and infrastructure capabilities
• establishing metrics to measure ROI and accelerate business building

We help optimize transitions across pre- and post-acute care to reduce costs and improve patient experiences, covering:

• urgent and retail care
• primary and specialty clinics
• physician services and surgery centers
• skilled nursing, home health, and physical therapy

We help organizations harness tech and AI to improve human health through a value-focused, collaborative approach, backed by expertise in:

• healthcare strategy
• human-centric design
• agile execution
• clinical operations
• data and analytics

Partnered with Jackson Health System to strengthen its care delivery, realizing $160 million in annual margin improvement and significant gains in quality performance. This was achieved through workflow redesign, adopting several AI- and analytics-enabled solutions, and targeted capability-building, including training teams in data-driven decision-making and continual improvement practices to sustain results and enhance patient care.

Helped a health system with over ten hospitals design and implement a multiregional transformation to address short-term financial sustainability and improve long-term performance. This shift included more than 300 operational efficiency initiatives, the development of innovative care models, investments in ambulatory diversification, new partnerships with disruptors, and broad AI and technology enablement.

Partnered with a multistate health system with over $20 billion in annual revenue over a period of two years to advance its enterprise strategy, M&A execution, revenue excellence, and spend optimization. This included supporting major vendor renegotiations and delivering sustained improvement across labor management and productivity, supply chain, and revenue cycle.

Partnered with a large multistate health system to build new capabilities, which encompassed strategic sourcing, contract standardization, and procure-to-pay capabilities, while optimizing purchased and ancillary services.

Supported the merger of two large health systems (with over $10 billion in combined revenue), including redesigning the operating model, creating the new entity’s organizational structure, planning for day one of operations, and capturing post-merger value. The combination has realized $200 million in budgetable margin improvement.

Partnered with a regional health system to develop a technology and AI roadmap linked to business value, aiming to strengthen its cloud services, agile processes, data analytics, and the underlying structure of its technology spend.

Helped a $10 billion health system reshape its enterprise strategy, launch new virtual and analytics capabilities, and optimize cost, while improving talent acquisition and employee value proposition.