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Drew Ungerman

Senior PartnerDallas

Leads the Healthcare Practice and advises clients in the public and private sectors across the healthcare value chain to improve experience, access, and affordability

Drew is a senior partner at our Dallas office and leads McKinsey’s Healthcare Practice, which serves many of the largest health systems, insurers, and services companies around the globe. He also coleads the McKinsey Health Institute (MHI), a not-for-profit group within the firm that generates insights and drives impact to solve some of the world's most difficult healthcare challenges.

Drew has operations and finance expertise and received his calling to work in the healthcare industry through his first client, a large health system in the United States. It helped him realize he could make a difference in improving the most important asset people have: their health. Recently, he led the improvement of the nursing workforce in a global private hospital by creating more sustainable platforms for supporting and delivering care through hundreds of thousands of caretakers, which in turn resulted in improved patient experience for millions.

He is passionate about deploying McKinsey’s expertise, tools, and people across from one region to another to address challenges in different healthcare systems across the world. He also has a long-term vision to transform care-delivery models through automation, new process improvements that allow caregivers to operate the top of their licenses, technology, and AI to overcome systemic challenges worsened by the COVID-19 pandemic.

Drew wants to inspire healthcare leaders to be bold and decisive in navigating choppy waters due to inflation, input prices, reimbursement challenges, scale issues, ecosystem disruption, inflation, the macro supply chain effects, or the workforce challenges such as fatigue and burnout.

He loves to see acceleration of public-private partnerships to overcome systemic challenges and believes that the firm has an enormous opportunity to serve the entire ecosystem of healthcare: providers, payers, services companies that are innovating care, governments, and even private-equity backed institutions trying to create disruptive models.

Additionally, he convenes stakeholders to collaboratively help solve some of the systemic issues facing Dallas–Fort Worth as part of the Dallas Citizens’ Council taskforce.

He and his wife find tremendous joy in raising their 12-year-old twins, going on walks, playing pickleball, and spending time with their extended families.

Published work

Reframing employee health: Moving beyond burnout to holistic health,” McKinsey Health Institute, November 2023

Leadership rundown: How US healthcare leaders are scaling innovation and transformation,” McKinsey & Company, October 2023

Virtual hospitals could offer respite to overwhelmed health systems,” McKinsey & Company, May 2023

The gathering storm: An opportunity to reorder the healthcare industry,” McKinsey & Company, September 2022

Overcoming the cost of healthcare transformation through partnerships,” McKinsey & Company, August 2022

Unlocking value in large-deal healthcare M&A: How to achieve transformation during integration,” McKinsey & Company, June 2021

What payers and providers can learn from successful cloud transformations in other industries,” McKinsey & Company, June 2021

“‘Making a big company feel small’: An interview with HCA Healthcare CEO Sam Hazen,” McKinsey & Company, October 2020

Safeguarding the lifeblood of American healthcare: An interview with the CEO of AmerisourceBergen,” McKinsey & Company, August 2020

My Rookie Moment, episode six: Being bold,” McKinsey & Company

Past experience

Goldman Sachs & Co.
Financial analyst, M&A and asset management

Education

Stanford Graduate School of Business
MBA

Stanford University
BA, political science