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Latest insights

Article

As you return from the summer break, can you lead toward a COVID-Exit?
– Here’s how to set your business on the right track for 2021 and beyond.
Article

An optimistic scenario for the US response to COVID-19
– Much would need to happen, but returning the country to something that approaches stability by next summer may be possible.
Podcast

Reopening schools: Fostering a safe and effective learning environment
– Following closures related to the COVID-19 pandemic, school systems have much to consider as they embark on a new school year.
Survey - McKinsey Global Institute

What 800 executives envision for the postpandemic workforce
– Responses to a McKinsey global survey of 800 executives suggest a disruptive period of workplace changes lies ahead due to acceleration... of automation, digitization, and other trends.
Article

When will the COVID-19 pandemic end?
– Normalcy by spring, and herd immunity by fall? We assess the prospects for an end in 2021.
Article - McKinsey Global Institute

Ten things to know about gender equality
– Since 2015, progress toward gender equality has been marginal, and now COVID-19 has hit women hard. We take stock.
Executive Briefing

COVID-19: Implications for business
– Our latest perspectives on the coronavirus outbreak, the twin threats to lives and livelihoods, and how organizations can prepare... for the next normal.
Article

COVID-19: Saving thousands of lives and trillions in livelihoods
– Ending lockdowns alone won’t restore confidence or growth. Only when the novel coronavirus is under control will economic... growth resume.
Article

Meet the next-normal consumer
– Consumer behavior has changed radically in response to the COVID-19 lockdown. Understanding which changes are likely to stick... will help companies plan for the recovery.
Video

How six companies are using technology and data to transform themselves
– In the first of a five-part multimedia series airing on CNBC, we look at how the acceleration of digital during the COVID-19 pandemic... is shaping the next normal.

The Next Normal

A multimedia deep-dive series where McKinsey and other experts will envision the post-pandemic reset, one industry at a time.

The future of the high-rise: Creating people-centric spaces
– As the world becomes more urban, more people will live and work in high-rises. What will that mean for builders, real-estate companies, and tenants? In this edition, The Next Normal explores the high-rise of 2030.

The future of business: Reimagining 2020 and beyond
– In this special edition of The Next Normal, McKinsey senior partners envision how the COVID-19 crisis will transform entire industries in the coming 12 to 18 months.

The future of hospital care: A better patient experience
– In this edition, we explore how hospitals will innovate in the coming decade—and what it will mean for both patients and healthcare professionals. (From our archives)
View the entire collection

Special Features

The recovery will be digital

Download a collection of our best insights on the vital role of digital in today’s businesses—produced to accompany “Our New Future,” a multimedia series we created with CNBC.

We know what you’re reading this summer
McKinsey’s annual reading list is back—reimagined for this pandemic year.

From there to here: 50 years of thinking on the social responsibility of business
– Milton Friedman’s pathbreaking essay on corporate purpose was published on September 13, 1970. How much has management thinking evolved?

CEO Moment from McKinsey Quarterly

Article - McKinsey Quarterly

The CEO moment: Leadership for a new era

– Challenged by the global pandemic, CEOs have made four shifts in the way they lead that hold great promise for both companies and society. Will they build on this unique moment, or return to the ways of the past?
Interview - McKinsey Quarterly

Stay visible—but don’t be needed: How Alain Bejjani is leading through the unexpected
– A five-year, purpose-driven digital transformation has helped the CEO of Majid Al Futtaim, and his organization, to cope with the coronavirus pandemic.
Interview - McKinsey Quarterly

Rewriting the playbook: How Union Pacific is conducting business during the pandemic
– The chairman and CEO of a railroad heavyweight reflects on what keeps him going, how past challenges have prepared him for today’s, and how his leadership approach has changed during the pandemic.
Interview - McKinsey Quarterly

How the State Bank of India is learning from crisis
– Rajnish Kumar, chairman of India’s largest bank, discusses COVID-19, digital transformation, and the future of work in financial services.
Interview

Adapting healthcare to COVID-19: An interview with the CEO of Boston Medical Center
– Kate Walsh shares how Boston Medical Center, New England’s largest safety-net hospital, has had to adapt to the pandemic—and why there’s no going back.

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McKinsey on Risk: Special issue on the COVID-19 crisis
– A special issue of McKinsey on Risk offering our global perspective on the COVID-19 crisis, including understanding the... crisis, resiliency through crisis, industry perspectives and social and environmental leadership in the next normal.
Podcast

Driving digital change during a crisis: The chief digital officer and COVID-19
– The new digital reality presents a unique challenge for organizations. Leading an organization in a time of crisis is one of the... greatest challenges a CDO can face. By demonstrating resilient leadership and a clear view of how to use digital to navigate the crisis, CDOs can help the business not just to survive but also to be ready for the next normal.
Report

Harnessing Nigeria’s fintech potential
– How stakeholders could position the fintech sector for growth now and beyond the crisis.
Commentary

COVID-19’s impact on the global gold industry: Implications for the next normal and beyond
– The COVID-19 pandemic has affected the gold-mining industry and its workers. Production and costs could hinder what should be... near-record profits, and how each company reacts will determine its long-term success.
Article

Graphic-paper producers: Boosting resilience amid the COVID-19 crisis
– Four proven actions can help graphic-paper producers rebound despite the market declines that have been accelerated by the COVID-19... pandemic.
Article

Helping US healthcare stakeholders understand the human side of the COVID-19 crisis: McKinsey Consumer Healthcare Insights
– Healthcare stakeholders on the front lines of the COVID-19 pandemic must understand not only the disease itself, but also consumers’... questions, concerns, and behaviors. Our recent rapid-research effort in the US provides some early insights.
Article

Five COVID-19 aftershocks reshaping mobility’s future
– The pandemic will change the face of mobility, both now and when the crisis ends.
Article

A rolling disruption: COVID-19’s implications for private equity and portfolio companies
– The pandemic has triggered seismic economic and societal changes. New research can help sponsors assess the strength and direction... of these tremors.
Article

Electric mobility after the crisis: Why an auto slowdown won’t hurt EV demand
– Global auto sales plunged during the COVID-19 crisis, but electric mobility has remained remarkably resilient in some countries.... Here’s what’s ahead for the electric-vehicle market.
Article

Improving the fragile US supply of blood
– For a system that relies on the altruism of contributors, an aging class of donors and changing attitudes put the nation’s... blood supply at risk.
Article

A new prescription for M&A in pharma
– Adopting a through-cycle approach to deal making in the wake of the COVID-19 pandemic can position pharmaceutical companies for... greater success in the next normal.
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Survey collections

Collection

An early view of post-COVID-19 discretionary spending in Asia
– A survey of consumers in China, India, and Indonesia shows how the COVID-19 outbreak has affected their plans for discretionary... spending—and which shifts could be part of the next normal.
Collection

Financial decision-maker sentiment during the COVID-19 pandemic: A global perspective
– We are tracking financial decision-maker sentiment and behavior across multiple countries to provide facts and insights that will... help finance and business leaders navigate throughout the crisis.

How B2B decision makers are responding to the coronavirus crisis
– With governments and organizations still working to contain COVID-19 and stem the growing humanitarian toll that it is exacting,... the effects on customer behaviors are rippling across the B2B landscape.

Reimagining food retail in Asia after the COVID-19 pandemic
– New survey results suggest where, and how, food retailers in Asia might rethink their businesses in the wake of COVID-19.

Global surveys of consumer sentiment during the coronavirus crisis
– Consumer optimism varies by country depending on what stage each country is in the coronavirus contagion cycle.

Contact McKinsey about coronavirus response

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