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Latest insights

Report

Fast-forward China: 30 ways companies are reactivating business and reimagining the future beyond COVID-19
– Companies in China that acted swiftly and decisively are likely to emerge stronger out of the COVID-19 crisis, and will be better prepared to withstand the next major disruption.
Article

US freight after COVID-19: What’s next?
– The pandemic has scrambled customer demand, further muddying a complicated picture. New research highlights four forces to watch.
Article

COVID-19: Investing in black lives and livelihoods
– The unfolding public-health and possible economic disaster of the pandemic will disproportionately affect black Americans—unless... stakeholders respond immediately.
Article

COVID-19’s effect on minority-owned small businesses in the United States
– Already vulnerable, minority-owned small businesses brace for disproportionate impact. Here’s how to help.
Article - McKinsey Quarterly

Diversity still matters
– Inclusion and diversity are at risk in the crisis—but are critical for business recovery, resilience, and reimagination.
Article

Tuning in, turning outward: Cultivating compassionate leadership in a crisis
– Four qualities—awareness, vulnerability, empathy, and compassion—are critical for business leaders to care for people... in crisis and set the stage for business recovery.
Article

From thinking about the next normal to making it work: What to stop, start, and accelerate
– As businesses step into the post-coronavirus future, they need to find a balance between what worked before and what needs to... happen to succeed in the next normal.
Executive Briefing

COVID-19: Implications for business
– Our latest perspectives on the coronavirus outbreak, the twin threats to lives and livelihoods, and how organizations can prepare... for the next normal.
Article

From surviving to thriving: Reimagining the post-COVID-19 return
– For many, the toughest leadership test is now looming: how to bring a business back in an environment where a vaccine has yet... to be found and economies are still reeling.
Article

Safeguarding our lives and our livelihoods: The imperative of our time
– We must solve for the virus and the economy. It starts with battling the virus.

Curated PDF collections

Navigating to the next normal: The first 100 insights

Our first 100 articles addressing the challenges of tackling the COVID-19 pandemic, presented in four thematic collections. Curated insights to help leaders in the public, private, and social sectors overcome the crisis—and remake the future.

Data visualization

Charting the path to the next normal

A daily chart that helps explain a changing world—during the pandemic and beyond.

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Article

Coronavirus: 15 emerging themes for boards and executive teams
– Board directors and executives can pool their wisdom to help companies grapple with the challenge of a lifetime.
Article

Industrial IoT generates real value—if businesses overcome six myths
– A new commitment to industrial IoT, or IIoT, can give manufacturers a critical edge in reimagining their operations.
Article

A resilient return for Asia’s manufacturing and supply chains?
– Asia shows an early glimpse of how manufacturing and supply-chain leaders are responding to disruption caused by the pandemic.
Article

Asia wealth management post-COVID-19: Adapting and thriving in an uncertain world
– Asia’s wealth managers—new entrants and incumbents alike—must reinvent themselves as agile and flexible organizations in order... to succeed for the long term once the pandemic is past.
Article

COVID-19 and student learning in the United States: The hurt could last a lifetime
– New evidence shows that the shutdowns caused by COVID-19 could exacerbate existing achievement gaps.
Article

Acting now to strengthen Africa’s health systems
– There are five big ideas to safeguard lives in the COVID-19 crisis—and prepare for the future.
Article

A new approach in tracking travel demand
– The scale of the current crisis in airlines is unprecedented. To recover, the industry will need better data on where and when... demand is likely to rebound.
Article

Energizing industrial manufacturing through active performance management
– A new approach can help industrials gain greater visibility into performance and capture lasting gains.
Article

Reopening and reimagining Africa
– How the COVID-19 crisis can catalyze change across the continent.
Article

Reopening safely: Sample practices from essential businesses
– The safety protocols of hospitals, grocery stores, and other establishments that stayed open during the COVID-19 pandemic can... offer ideas for businesses preparing to welcome employees and customers back.
Article

Telehealth: A quarter-trillion-dollar post-COVID-19 reality?
– Telehealth has helped expand access to care at a time when the pandemic has severely restricted patients’ ability to see... their doctors. Actions taken by healthcare leaders today will determine if the full potential of telehealth is realized after the crisis has passed.
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Surveys

Financial decision-maker sentiment during the COVID-19 pandemic: A global perspective
– We are tracking financial decision-maker sentiment and behavior across multiple countries to provide facts and insights that will... help finance and business leaders navigate throughout the crisis.

How B2B decision makers are responding to the coronavirus crisis
– With governments and organizations still working to contain COVID-19 and stem the growing humanitarian toll it is exacting, the... effects on customer behaviors are beginning to ripple across the B2B landscape.

Reimagining food retail in Asia after the COVID-19 pandemic
– New survey results suggest where, and how, food retailers in Asia might rethink their businesses in the wake of COVID-19.

Global surveys of consumer sentiment during the coronavirus crisis
– Consumer optimism varies by country depending on what stage each country is in the coronavirus contagion cycle.

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