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Digital Insights

McKinsey Digital COVID-19 Insights

This collection of articles draws together McKinsey Digital’s thinking and expertise to help leaders navigate the COVID-19 pandemic and recovery.
Article

How do companies create value from digital ecosystems?

– Ecosystem strategies can generate significant value both by growing the core business and by expanding the portfolio into new... products and services.
Podcast

Building a business within a business: How to power continual organic growth

– Business building is vital to a company’s longevity. To do it successfully, an organization needs the strengths of an incumbent... and the agility of a start-up.
Article - McKinsey Quarterly

Three actions CEOs can take to get value from cloud computing

– Leaders need to accelerate their journey to the cloud in order to digitize quickly and effectively in the wake of COVID-19.
Article

A dual cybersecurity mindset for the next normal

– As companies extend commitments to remote workforces, cybersecurity teams need to address new risks while helping create business... value in the next normal.

Special collection

Collection

Tech for Good

– Technology has no overall purpose on its own; its effects are driven by human choices and actions. This collection of articles and interviews aims at exploring ways in which new technologies can actually enhance welfare and soften disruptive transitions, examining the impact of technology on business and society.

Trending Topics

Article

Reducing data costs without jeopardizing growth

– Organizations are leaning on data insights more than ever to cope with the pandemic’s fallout. But with most companies in resiliency mode, how can they ramp up data efforts while managing data costs?
Article

Global capability centers in the next normal

– Companies with large global operations had to respond quickly to COVID-19. Now their short-term fixes are turning out to offer... longer-term opportunities.
Article

Europe’s digital migration during COVID-19: Getting past the broad trends and averages

– A survey of 20,000 European consumers pinpoints what has changed in which markets, suggesting prompt actions for companies to... consider.
Article

Ten ‘antipatterns’ that are derailing technology transformations

– Shortsighted solutions to recurring problems—antipatterns—often sabotage a company’s transformation.
Article

How to build a data architecture to drive innovation—today and tomorrow

– Yesterday’s data architecture can’t meet today’s need for speed, flexibility, and innovation. The key to a successful... upgrade—and significant potential rewards—is agility.

Digital blog

Our short takes on everything from digitization to design

Tech: Forward

Our short takes on key technology and architecture topics

Industry perspectives

Article

Solving the digital and analytics scale-up challenge in consumer goods

– Many consumer-goods companies have entered the digital and analytics race, but very few are scaling impact. Here’s what leaders are doing right.
Article

Decoding digital transformation in construction

– Few engineering and construction companies have captured the full benefit of digital. Five practices can help E&C companies move beyond isolated pilots and unlock digital’s value across their enterprises.
Article

The customer mandate to digitize collections strategies

– Customers told us that more calling won’t improve lenders’ contact and recovery rates. Here’s what they said does work.

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MORE INSIGHTS

Article

Tech for Good: Helping the United Kingdom improve lives and livelihoods

– In the United Kingdom, the Tech for Good movement has been gaining momentum in recent years and has the potential to accelerate... and build on the wave of solidarity we are seeing emerge across society.
Article

Enterprise agility: Buzz or business impact?

– Many organizations are racing to become agile. New research suggests that agile transformation can have a powerful impact on the... bottom line—in addition to other widely recognized benefits.
Article

Derisking AI by design: How to build risk management into AI development

– The compliance and reputational risks of artificial intelligence pose a challenge to traditional risk-management functions. Derisking... by design can help.
Article

Predictive sales forecasting: Is your finance function up to code?

– Some companies are using automation, machine learning, and advanced analytics to make the crystal ball clearer. Here’s how... your company can do the same.
Article

Reimagining industrial supply chains

– For organizations that understand the vulnerabilities in industrial supply chains, there is an opportunity to prepare for future... shocks and build resilience without hurting efficiency.
Interview

Building a digital New York Times: CEO Mark Thompson

– Thompson looks back on an eight-year tenure that has transformed a 170-year-old news brand into a global, digital-subscription-first... powerhouse—and at what lies ahead for its new leadership.
Article

What consumer-goods sales leaders must do to emerge stronger from the pandemic

– The COVID-19 crisis has transformed how people shop and how retailers sell. In response, consumer-goods manufacturers and retailers... must build new capabilities and change how they operate.
Article

Building the vital skills for the future of work in operations

– Operationally intensive companies have entered a new wave of automation and digitization. That will have a big impact on the skills... they need to remain competitive.
Interview

CIO perspectives: Leading the tech function through COVID-19

– Rhonda Gass of Stanley Black & Decker and Klara Jelinkova of Rice University discuss technology’s burgeoning role, how... they’re supporting their people, and the importance of self-care.
Article - McKinsey Quarterly

The most fundamental skill: Intentional learning and the career advantage

– Learning itself is a skill. Unlocking the mindsets and skills to develop it can boost personal and professional lives and deliver... a competitive edge.
Article

To lead in the postcrisis tomorrow, put leadership and capabilities in place today

– Amid the crisis, companies have learned to work faster and manage better. Strategies that continually refresh those lessons through... people will define winners in the post-COVID-19 era.
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