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Digital Insights

Building an e-commerce business: Lessons on moving fast

With consumers moving online in reaction to coronavirus restrictions, companies will need to learn how to launch new e-commerce businesses quickly.
Article

The CIO’s moment: Leadership through the first wave of the coronavirus crisis

– It’s already clear that CIOs during the coronavirus outbreak are playing a central role in navigating the crisis, even as companies... grapple with the implications.
Article

Cybersecurity’s dual mission during the coronavirus crisis

– Chief information-security officers must balance two priorities to respond to the pandemic: protecting against new cyberthreats... and maintaining business continuity. Four strategic principles can help.
Book

Fast Times: How digital winners set direction, learn, and adapt

– Winning in the digital age requires both lightning speed and thoughtful deliberation. Companies able to master this paradox are... emerging as today’s winners. Those that can’t will be sold for parts.
Interview

Protecting the business: Views from the CIO’s and CISO’s offices

– At JPMorgan Chase, CISOs and CIOs work together to align cybersecurity with business goals.

McKinsey Digital: Special collections

Essential content on key issues in digital reinvention, from modernizing IT to competing in digital ecosystems.

Trending Topics

Article

Products and platforms: Is your technology operating model ready?

– Forming an integrated technology model creates value but can be hard to do. The right approach centers teams on tech products and platforms, focuses them on business goals, and helps them prioritize technology work.
Interview - McKinsey Quarterly

In disruptive times, the power comes from people: An interview with Eric Schmidt

– As we enter a new golden age of technological innovation, nurturing talent will become more critical, according to the former... chairman of Alphabet.
Article

Winning in automation requires a focus on humans

– While organizations are often tempted to use automation to eliminate work, looking at the customer experience for growth opportunities... can maximize returns on automation investments.
Survey

Global AI Survey: AI proves its worth, but few scale impact

– Most companies report measurable benefits from AI where it has been deployed; however, much work remains to scale impact, manage... risks, and retrain the workforce. A group of high performers shows the way.
Article

The CEO’s new technology agenda

– Technology performance has become critical to business success. Here’s how a CEO can focus the technology function on a... company’s strategic priorities.

Digital blog

Our short takes on everything from digitization to design

Tech: Forward

Our short takes on key technology and architecture topics

Industry perspectives

Article

Solving the digital and analytics scale-up challenge in consumer goods

– Many consumer-goods companies have entered the digital and analytics race, but very few are scaling impact. Here’s what leaders are doing right.
Article

Decoding digital transformation in construction

– Few engineering and construction companies have captured the full benefit of digital. Five practices can help E&C companies move beyond isolated pilots and unlock digital’s value across their enterprises.
Article

The customer mandate to digitize collections strategies

– Customers told us that more calling won’t improve lenders’ contact and recovery rates. Here’s what they said does work.

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MORE INSIGHTS

Article

Enterprise agility: Buzz or business impact?

– Many organizations are racing to become agile. New research suggests that agile transformation can have a powerful impact on the... bottom line—in addition to other widely recognized benefits.
Article

CIOs are redefining what a successful relationship with their IT providers looks like

– As CIOs lead their IT organizations through transformations, long-established relationships with IT providers are set to change.
Article

Cybersecurity tactics for the coronavirus pandemic

– The pandemic has made it harder for companies to maintain security and business continuity. But new tactics can help cybersecurity... leaders to safeguard their organizations.
Article

Maintaining a high-speed connection: A new playbook for cable growth

– US cablecos have enjoyed solid growth in recent years. Continuing it will require doubling down on several key areas, even as... tougher, longer-term strategic challenges loom.
Interview

Enterprise-wide security is both a technology and business issue

– CISOs have important skills that can position them for the CIO role.
Interview

Robust cybersecurity requires much more than great technology

– Security is increasingly an interdisciplinary capability.
Interview

The benefits of a CISO background to a business-unit CIO

– A deep understanding of cybersecurity is a competitive advantage.
Interview

The modern CISO: Managing scale, building trust, and enabling the business

– The modern CISO is uniquely positioned to bridge gaps across technology, processes, automation, and cybersecurity.
Article

A blueprint for remote working: Lessons from China

– As home to some of the world’s largest firms, China offers lessons for those that are just now starting to embrace the... shift to remote working.
Interactive - McKinsey Quarterly

Five Fifty: Learn fast and prosper

– Fast times require faster learning. Is your organization keeping pace? 
Podcast

Digital disruption and the role of M&A

– Mergers, acquisitions, and divestitures are an important way for companies to reposition their organizations to compete in the... digital age.
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