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Digital Insights

The COVID-19 recovery will be digital: A plan for the first 90 days

The rapid migration to digital technologies driven by the pandemic will continue into the recovery. Here’s how to accelerate your organization’s digital capabilities to keep pace.
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Digital strategy in a time of crisis

– Now is the time for bold learning at scale.
Article

The digital-led recovery from COVID-19: Five questions for CEOs

– A digital future lies ahead. By acting early and being bold and decisive, CEOs can accelerate their digital transformation and... reach the next normal sooner.
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Driving digital change during a crisis: The chief digital officer and COVID-19

– Chief digital officers play a crucial role in driving the digital changes needed for their organizations to respond to the crisis... and prepare for the next normal.
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Innovating from necessity: The business-building imperative in the current crisis

– The coronavirus crisis is a world-changing event. Here are early solutions and concrete steps leaders can consider as they plan... and build new businesses for the next normal.

McKinsey Digital: Special collections

Essential content on key issues in digital reinvention, from modernizing IT to competing in digital ecosystems.

Trending Topics

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Agile, reliable, secure, compliant IT: Fulfilling the promise of DevSecOps

– By integrating security into DevOps, companies can step up the speed and frequency of software releases without compromising controls or increasing risk.
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Welcome to the Digital Factory: The answer to how to scale your digital transformation

– Changing the business while running the business takes a new approach to digital transformation. Here are five essentials for... success.
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After the first wave: How CIOs can weather the coronavirus crisis

– Chief information officers must act swiftly to manage IT through the pandemic in a pragmatic way.
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Revisiting agile teams after an abrupt shift to remote

– Agile teams traditionally excel when their members are co-located. Here’s how to ensure they’re effective now that COVID-19 has... forced them to work remotely.
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A practical way for CIOs to manage IT costs through the COVID-19 crisis

– A skillful CIO can not only cut current IT costs but also help position the company for recovery and future growth.

Digital blog

Our short takes on everything from digitization to design

Tech: Forward

Our short takes on key technology and architecture topics

Industry perspectives

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Solving the digital and analytics scale-up challenge in consumer goods

– Many consumer-goods companies have entered the digital and analytics race, but very few are scaling impact. Here’s what leaders are doing right.
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Decoding digital transformation in construction

– Few engineering and construction companies have captured the full benefit of digital. Five practices can help E&C companies move beyond isolated pilots and unlock digital’s value across their enterprises.
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The customer mandate to digitize collections strategies

– Customers told us that more calling won’t improve lenders’ contact and recovery rates. Here’s what they said does work.

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Enterprise agility: Buzz or business impact?

– Many organizations are racing to become agile. New research suggests that agile transformation can have a powerful impact on the... bottom line—in addition to other widely recognized benefits.
Interview

Modernizing technology in the service of the customer

– At McDonald’s, the building blocks in a modern technology platform are personalization, strategic acquisitions, and agile... operations.
Article

How the German Mittelstand is mastering the COVID-19 crisis

– A comprehensive survey sheds light on the economic impact of the COVID-19 crisis on Mittelstand enterprises: their outlook, key... success factors in mastering the shutdown, and the way out of the crisis.
Podcast

Clone or create: A conversation with Aaron Tan, CEO of Carro

– Building a new business isn’t necessarily about creating an entirely new business model but about understanding the market... and where the opportunities lie, according to the CEO of Southeast Asia’s largest automobile marketplace.
Article

From thinking about the next normal to making it work: What to stop, start, and accelerate

– As businesses step into the post-coronavirus future, they need to find a balance between what worked before and what needs to... happen to succeed in the next normal.
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Jump-starting resilient and reimagined operations

– COVID-19 has created an imperative for companies to reconfigure their operations, and an opportunity to transform them.
Article - McKinsey Quarterly

How the Bio Revolution could transform the competitive landscape

– The disruption ahead extends well beyond healthcare. Are you prepared?
Article

Service industries can fuel growth by making digital customer experiences a priority

– Retailers’ ever-more tailored online experiences continue to define new norms, carrying consumers’ expectations for... other sectors along with them.
Article - McKinsey Global Institute

COVID-19 and jobs: Monitoring the US impact on people and places

– A clearer picture of the sectors, regions, and demographic groups at risk is emerging.
Article

The future is now: Closing the skills gap in Europe’s public sector

– As the need for digital government capabilities increases during the COVID-19 pandemic, the European public sector can close the... skills gap by focusing on three areas.
Article

Two ingredients for successful B2B sales: Agility and stability

– Agile B2B sales operating models that fuse the best of both human and digital customer interactions are likely here to stay.
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