Digital Insights

The state of AI in 2020

Our 2020 AI survey shows artificial intelligence has become more of a revenue driver. Companies earning the most from AI plan to invest in it more in response to COVID-19.
Article

How to become ‘tech forward’: A technology-transformation approach that works

– Getting value from tech relies on tackling multiple interdependent programs at once.
Article

Unlocking value: Four lessons in cloud sourcing and consumption

– Companies that are successful in sourcing and managing the consumption of cloud adopt a more dynamic, analytical, and demand-driven... mindset.
Interactive

Executive’s guide to developing AI at scale

– Developing artificial intelligence and analytics applications typically involves different processes, technology, and talent than... those for traditional software solutions. Executives who possess a solid understanding of the basics can ensure they’re making the right investments in their tech stacks and teams to build reliable solutions at scale. We’ve created an interactive guide to help.
Article

How companies can win in the seven tech-talent battlegrounds

– Companies have to hire the best, but that won’t be enough. They’ll also need to rethink how they reskill and upskill... their people.

Special collection

Collection

Capturing value in the cloud

The cloud is revolutionizing how businesses create value, but only when tech organizations, and the business, understand how to use it and change how they operate.

Trending Topics

Article

Large technology programs: Digital capabilities, proven approaches

– To successfully implement large technology systems, first accept the complexity, and then take these six actions.
Article

Think fast: How to accelerate e-commerce growth

– The most critical tools in successful e-commerce expansion are customer-centricity and a test-and-learn mindset.
Article

Derisking corporate business launches: Five steps to overcome the most common pitfalls

– Launching new businesses is inherently risky. Successful launches are marked by how well companies connect with their customers.
Article

Tech debt: Reclaiming tech equity

– Almost every business has some degree of tech debt; the trick is knowing how to identify, value, and manage it.
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Four ways to improve technology service resiliency

– Companies can significantly reduce technology system outages and other costly tech glitches by improving incident response and... how they manage change.

Digital blog

Our short takes on everything from digitization to design

Tech: Forward

Our short takes on key technology and architecture topics

Industry perspectives

Report

Digitization: How machinery companies can meet customers’ expectations

– Mechanical engineering hasn’t seen a broad breakthrough in digital solutions, despite the industry’s attention. What’s preventing successful offerings? Here’s a perspective focusing on the customer.
Article

Digital transformation in energy: Achieving escape velocity

– The need for digital value is greater and the barriers to change are lower—yet inertia persists. Three practical lessons can help energy companies break through.
Article

Solving the digital and analytics scale-up challenge in consumer goods

– Many consumer-goods companies have entered the digital and analytics race, but very few are scaling impact. Here’s what leaders are doing right.
Article

Decoding digital transformation in construction

– Few engineering and construction companies have captured the full benefit of digital. Five practices can help E&C companies move beyond isolated pilots and unlock digital’s value across their enterprises.
Article

The customer mandate to digitize collections strategies

– Customers told us that more calling won’t improve lenders’ contact and recovery rates. Here’s what they said does work.

Featured Podcast

Innovating for the future: Building new businesses in Asia

September 2020 – Asia has the suite of capabilities needed for building new businesses—a skilled talent pool, a strong startup culture and robust investment. This podcast episode, featuring the President of True Digital, Michael Gryseels, highlights how Asian companies can capture the business-building opportunities that come with the region’s unique characteristics.

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MORE INSIGHTS

Interview - McKinsey Quarterly

Using ecosystems to reach higher: An interview with the co-CEO of Ping An

– Expect digital to further blur industry lines, supercharge scalability, and loosen geographical restraints for professional services,... says Jessica Tan.
Article

Scaling digital in the public sector: Building blocks for the future

– The upcoming government transition presents public-sector leaders with the opportunity to establish processes for successfully... scaling digital technologies.
Interview

Agile’s next level: ABN AMRO’s hybrid cloud–DevSecOps transformation

– Transformation success requires thoughtful mastery of multiple disciplines and coordination of many moving parts.
Interactive - McKinsey Quarterly

Five Fifty: The big experiment

– Crisis-fueled experimentation has become a primary source of organic growth during the pandemic. But you’ve got to escape pilot... purgatory first.
Article

How to find and maximize digital value in any M&A deal

– Even when digital capabilities aren’t the centerpiece of a deal, they still can provide significant deal value with the... right due diligence and integration planning.
Article

How data analytics helps sales reps win more deals

– Quantifying the actions that differentiate top sales reps from the less productive can help managers identify skills that need... upgrading.
Article

The energy-sector threat: How to address cybersecurity vulnerabilities

– Electric-power and gas companies are especially vulnerable to cyberattacks, but a structured approach that applies communication,... organizational, and process frameworks can significantly reduce cyber-related risks.
Podcast

Stressing customer obsession: A conversation with Sequoia Capital’s Pieter Kemps

– Start-ups fail for all sorts of reasons, but those that succeed constantly think about the customer journey, use technology to... remove friction, and find new ways to delight their customers, according to an investor with a legendary venture-capital firm.
Podcast

Today’s skills, tomorrow’s jobs: How will your team fare in the future of work?

– Automation will leave few roles untouched—and not everyone will be reskilled or redeployed successfully. Here’s what... leaders can do now to give their talent, and their organizations, the best opportunity to thrive in an uncertain future.
Article

Modern CPG product development calls for a new kind of product manager

– Consumer-goods companies need to balance rapidly changing consumer and market needs with relevant product experiences. Enter the... modern product manager.
Report

How nine digital front-runners can lead on AI in Europe

– Given the right conditions, the “DF9”—Europe’s nine digital front-runners—have the potential to... drive adoption of artificial intelligence (AI) across the continent.
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