Digital Insights

What’s next for digital consumers

Consumers say they will spend less time in digital channels once the pandemic ends. Here’s what it means for companies.
Article

Four ways boards can shape the cloud agenda

– Cloud can become an important source of strategic advantage for businesses. It’s time for boards to get involved.
Article

SaaS, open source, and serverless: A winning combination to build and scale new businesses

– Three tech approaches can rapidly accelerate business building for established companies that learn how to use them.
Article - McKinsey Quarterly

Four myths about building a software business

– As nontechnology companies turn to software-based business models for growth, they will need to avoid common misconceptions.
Report

Tipping the scales in AI: How leaders capture exponential returns

– Where many companies tire of marginal gains from early AI efforts, the most successful recognize that the real breakthroughs in... AI learning and scale come from persisting through the arduous phases.

Special collection

Collection

Capturing value in the cloud

The cloud is revolutionizing how businesses create value, but only when tech organizations, and the business, understand how to use it and change how they operate.

Trending Topics

Survey

Seven lessons on how technology transformations can deliver value

– Our annual IT strategy survey shows how technology investments are proving their worth, especially at companies making more tech-based changes and bridging more of the technology-business divide.
Article

Harnessing the power of external data

– Few organizations take full advantage of data generated outside their walls. A well-structured plan for using external data can... provide a competitive edge.
Article

Breaking through data-architecture gridlock to scale AI

– Large-scale data modernization and rapidly evolving data technologies can tie up AI transformations. Five steps give organizations... a way to break through the gridlock.
Article

Managing large technology programs in the digital era

– To successfully implement large technology systems, first accept the complexity, and then take these six actions.
Article

Think fast: How to accelerate e-commerce growth

– The most critical tools in successful e-commerce expansion are customer-centricity and a test-and-learn mindset.

Digital blog

Our short takes on everything from digitization to design

Tech: Forward

Our short takes on key technology and architecture topics

Industry perspectives

Report

A manufacturer’s guide to scaling Industrial IoT

– By integrating the business, the organization, and technology, manufacturing leaders can position their organizations to reap the full benefits of Industrial IoT.
Article

Healthtech in the fast lane: What is fueling investor excitement?

– As adoption of healthcare technology accelerates, it’s a good time for healthcare companies to consider investing in digital among nine potential “value pools.”
Article

Scaling digital in the public sector: Building blocks for the future

– The upcoming government transition presents public-sector leaders with the opportunity to establish processes for successfully scaling digital technologies.
Article

The energy-sector threat: How to address cybersecurity vulnerabilities

– Electric-power and gas companies are especially vulnerable to cyberattacks, but a structured approach that applies communication, organizational, and process frameworks can significantly reduce cyber-related risks.
Article

Agriculture’s connected future: How technology can yield new growth

– One of the oldest industries must embrace a digital, connectivity-fueled transformation in order to overcome increasing demand and several disruptive forces.

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Podcast

Building a great digital business

– How companies are leveraging technology to address rapid market changes.

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MORE INSIGHTS

Article

Wrapping up digital and analytics: Current value-creation opportunities for packaging players

– Digital is in the early stages of adoption but offers significant potential. With the right approach, a focused packaging company... can preserve value and capture growth.
Interactive - McKinsey Quarterly

Five Fifty: So you want to be a software company?

– Nontech companies are turning to software-based business models for growth. Four misconceptions stand in their way.
Interview - Learn to Leap: Green Growth Edition #1

Inventing and scaling the world’s largest urban vertical farming network

– Launching a successful new business concept requires a strong purpose, a focus on research, an innovative business model, and... a willingness to adapt to the market.
Interview

A city in the palm of your hand: An interview with Dubai’s Wesam Lootah

– The CEO of the Smart Dubai Government Establishment explains how innovation and common purpose help make Dubai the happiest city... on earth.
Article

Automation in European grocers’ supply chains has reached its tipping point

– Automation in grocery warehouses has significantly accelerated, thanks to several trends. Now is the time for retailers to reassess... their automation strategies.
Article

Implementing a digital transformation at industrial companies

– Six building blocks can help industrial companies create a strong digital strategy and generate top value from digitization.
Survey

The new digital edge: Rethinking strategy for the postpandemic era

– Our latest survey confirms that the future will belong to companies that put technology at the center of their outlook, capabilities,... and leadership mandate.
Article

Holistic customer assistance through digital-first collections

– With families continuing to struggle to make ends meet, lenders that find the right combinations of digital-first customer support... will experience the benefits, including longer-term customer loyalty and insurance against being left in the wake of more ambitious peers.
Collection

Managing tech transformations

– Managing transformational and organizational change in a rapidly changing technological landscape.
Article

The road to digital transformation: Roles and requirements for organizational success

– A panel of pharma digital leaders discusses pathways for technology and data scale-up—and the skills, mindsets, and C-suite influences... needed to drive true digital transformation.
Article

A customer-centric approach to marketing in a privacy-first world

– Growing limits on the use of customer data cannot simply be circumvented through technical solutions. Any sustainable first-party... data strategy must have the customer relationship at its core.
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