About Erica

Erica has spent almost 15 years working with the management teams of leading public- and private-sector healthcare organizations. As leader of the McKinsey Center for US Health System Reform, Erica is the go-to voice for our firm on health policies, and health insurance markets more broadly, and a known expert across the industry. She has counseled hundreds of clients, including major providers, insurers, and federal and state government, helping them navigate the turbulence of health-policy changes and continuing unfolding regulation.

Erica also leads McKinsey's research and client service related to behavioral health, focused on improving care delivery for mental-health and substance-use disorders and understanding implications of broader social determinants of health. She is also a leader of McKinsey's Opioids Insights, a group which helps clients and society combat the opioid crisis by providing insights, expertise, analytics, and technology. Erica is committed to behavioral health outside of McKinsey as well, including serving on the board of the National Alliance on Mental Illness of New York City.

Published Work

"Insights into the 2019 individual exchange market,” McKinsey & Company, December 2018

"2017 Individual exchange market consumer research findings,” McKinsey & Company, July 2018

Individual market enrollment dropped 10-12% year-over-year as of the end of first quarter 2017,” McKinsey & Company, July 2017

2016 individual market losses are in the high single digits—a slight improvement from 2015,” McKinsey & Company,” McKinsey & Company, June 2017

Hospital networks: Perspective from four years of the individual market exchanges,” McKinsey & Company, May 2017

What can states do to exchange key parameters of Medicaid,” McKinsey & Company, April 2017

What can states do to exchange key parameters of the individual market?” McKinsey & Company, April 2017

Potential impact of individual market reforms,” McKinsey & Company, February 2017

Past experience

Easton Associates, LLC
Associate Consultant

Harvard Interfaculty Program for Health Systems Improvement
Writer and interviewer

Massachusetts General Hospital, The Harris Center
Research assistant


Columbia University, Mailman School of Public Health

Columbia University, Graduate School of Business

Harvard University
AB, sociology