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Drew Goldstein

Designs transformative strategies that reshape workplace culture and environments to align with business goals and ignites organizational excellence by defining new benchmarks for performance, talent development, and inclusivity

Drew leads McKinsey’s culture and experience solutions group, where he develops scientifically driven methodologies that push the boundaries of organizational excellence. Drew provides hands-on, personalized advisory support to clients across industries, guiding them on a journey toward attracting top-tier talent, fostering inclusivity, and optimizing organizational design for peak performance.

With a focus on creating tools that matter, Drew empowers leaders to benchmark crucial aspects of the workplace culture and experience and take a data-backed approach to driving change. At the helm of a team of more than 100 experts, he orchestrates efforts to continually enhance and innovate the full portfolio of these groundbreaking solutions, ensuring that each tool delivers tangible results.

Drawing on extensive experience, Drew works with company leaders to apply cutting-edge organizational diagnostics that go beyond conventional wisdom to help measure and assess the behaviors and practices that contribute to success. Most notably, he leads the Organizational Health Index (OHI), hailed as the single best predictor of an organization's future operational and financial performance. Across more than 100 deployments of the OHI, Drew has provided leaders with incisive insights into “how to run the place.”

Drew’s portfolio also includes the Inclusion Assessment, a landmark tool that he helped to create, which is used by hundreds of organizations globally to define, measure, and address inclusion and enhance workplace performance.

Examples of his recent client work include the following:

  • guiding a biotech company through an organizational health transformation, identifying change agents, strengthening the executive team, and enabling new ways of working to achieve strategic growth targets
  • orchestrating a comprehensive revamp of talent management and acquisition for an energy company by resetting strategy and reorganizing and re-engineering processes to meet evolving business demands
  • leading an end-to-end transformation for a private-equity group and its portfolio companies focused on increasing inclusion; the effort set a three-year strategy, built capabilities, shifted behaviour, and tracked results
  • conducting a workforce study for a meal-delivery company to anticipate how increased demand and new regulatory changes could impact the business; the team used demand scenarios to create a dynamic strategic plan for scaling the workforce
  • heading an inclusive leadership program at a global bank, enriching the capabilities of C-suite and top executives and making inclusion a competitive advantage during a time of extreme disruption for the organization

Interested in sharing perspectives and insights, Drew is a sought-after speaker, returning regularly to talent and HR conferences such as Culturati, Workhuman, and America’s Public Media Summit. He also publishes frequently on organizational health and inclusion topics.

Before joining McKinsey, Drew helped assess company cultures and teach businesses about investing in the workplace. He is the original creator of the Fortune 100 “Great Places to Work” list.

Published work

Revitalizing organizational health in the care delivery sector,” McKinsey & Company, September 2024

Healthy organizations keep winning, but the rules are changing fast,” McKinsey Quarterly, August 2024

Organizational health is (still) the key to long-term performance,” McKinsey & Company, February 2024

How nonprofits can structure inclusion practices for greater impact,” blog entry, McKinsey & Company, August 2023

The business of sports and the quest for inclusion for women,” McKinsey & Company, April 2023

Effective employee resource groups are key to inclusion at work. Here’s how to get them right,” McKinsey & Company, December 2022

Unlocking the potential of chief diversity officers,” McKinsey & Company, November 2022

‘Making the world a better place never feels like work’: An interview with chief DEI officer Indhira Arrington,” McKinsey & Company, August 2022

Three steps to supercharge DE&I capability building,” McKinsey & Company, May 2022

Hybrid work: Making it fit with your diversity, equity, and inclusion strategy,” McKinsey Quarterly, April 2022

Don’t train your employees on DE&I. Build their capabilities,” McKinsey & Company, April 2022

Personal experience of inclusion: Critical to win the war for talent,” McKinsey & Company, August 2021

Inclusive workplaces focus on management practices that matter, not fluff,” McKinsey & Company, June 2021

How people—not just policies—make or break inclusive workplaces,” McKinsey & Company, March 2021

Inclusion doesn’t happen by accident: Measuring inclusion in a way that matters,” McKinsey & Company, February 2021

The “how” in creating inclusive workplaces,” McKinsey & Company, March 2020

Where accountability really matters,” McKinsey Quarterly, April 2016

Past experience

Great Place to Work Institute
Client solutions director

Kaplan
Director, academic partnerships

Education

Leonard N. Stern School of Business
BS, marketing and international business