Over the course of more than 25 years, Celia’s client service has spanned healthcare, insurance, benefits, and financial institutions—including publicly traded, mutual, not-for-profit, and public-sector organizations.
Celia drives major strategy-development initiatives by creating growth strategies in the consumer, B2B, and group markets; designing international market-entry strategies; improving the financial performance of struggling business units; redefining product-distribution channels; and applying a deep understanding of consumer insights to drive new-product penetration and improved customer experience. Many of these growth strategies have included due diligence on key capabilities and technologies, merger management, and the creation of innovative partnerships.
Celia leads McKinsey’s board-services work in North America, with a focus on governance, diversity, inclusion, and the evolving role of the board. She conducts research, is a frequent speaker, and has created developmental training programs on this topic.
As a core faculty member for McKinsey’s leadership forums, Celia brings actionable solutions to CEOs and their direct reports. She also leads the firm’s West Coast healthcare CEO roundtable, convening 25 CEOs quarterly to discuss industry issues.
Outside her client work, Celia is an Executive Committee member of the Board of Directors for the California Business Roundtable. She is an active board member of CURE (Citizens United for Research in Epilepsy) and part of its governance subcommittee.