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Rohit Panikkar


Works with companies across sectors on operational performance, transformation, and strategy by leveraging digital and automation technologies

Rohit is a partner in McKinsey’s Operations Practice, based in Chicago. He works with industrial, travel, and logistics companies to drive transformation of their performance across core operations and corporate functions.

Rohit is also a leader within the firm’s digital service operations work. In this role, he helps clients use digital and automation technologies to redesign processes and functions with a goal of driving a step change in productivity.

Examples of Rohit’s recent work include the following:

  • helping a global hospitality and entertainment provider redesign their operations and corporate functions, establishing an automation center of excellence and achieving a 15 percent reduction in operating expenses
  • supporting the digital transformation of a global logistics provider aiming to digitize processes and rapidly scale their business while optimizing their operations
  • helping a global industrial company drive a step change improvement in their performance through streamlining operations, digitizing processes, and simplifying their IT landscape
  • leading the design of centralized shared services for a US-based hotel operator driving standardization of processes across all their properties

Prior to joining McKinsey, Rohit spent several years in multiple roles across engineering and sales at a global automated test-equipment manufacturer.

Published Work

Better together: Process and task mining, a powerful AI combo,” McKinsey & Company, March 2024

Operational efficiency A clear path to outperformance in distribution,” McKinsey & Company, May 2023

Your questions about automation, answered,” McKinsey & Company, July 2022

How good are your internal operations—really?,” McKinsey & Company, February 2022

A fresh approach to logistics forecasting in 2021,” McKinsey & Company, December 2020

The imperatives for automation success,” McKinsey & Company, August 2020

Unlocking enterprise efficiencies through zero-based design,” McKinsey & Company, June 2020

The automation imperative,” McKinsey & Company, September 2018

Past Experience

National Instruments
Applications engineering manager
Technical marketing manager
District sales manager


Kellogg Graduate School of Management, Northwestern University

McCormick School of Engineering, Northwestern University

R.V. College of Engineering
BE, electronics and communications engineering