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Brad Mendelson

Senior PartnerHong Kong

Leads the insurance work in Asia and serves insurers and other financial-services companies on strategy, operations, and transformations


Based in Hong Kong, Brad leads our insurance work in Asia. He has deep experience in property and casualty and life insurance.

Examples of his recent client work include the following:

  • building a strategy for a global property-and-casualty and benefits broker, which incorporated the impact of international growth trends, technology, and potential disruptive attackers
  • designing and piloting a sales-force transformation for a North American insurance company, which included defining and rolling out new sales roles and rearchitecting the sales process to improve the quality and productivity of interactions with distributors
  • developing and implementing a profitability-improvement program with a global commercial carrier that realized technical improvements in underwriting and claims execution
  • implementing an enterprise-wide lean-management transformation that raised productivity by more than 20 percent and improved customer satisfaction and employee engagement
  • building a growth strategy for a group life carrier to generate top-line growth in the middle market and to expand margins through enhanced operational effectiveness

Published work

A wave of innovation: The state of insurance in Asia and North America,” McKinsey & Company, May 2022

Product innovation: The new imperative for insurers in Asia,” McKinsey & Company, March 2021

Reimagine insurance: Five keys to innovation,” McKinsey & Company, September 2020

How digital and advanced analytics can boost growth in Asian insurance,” McKinsey & Company, November 2019

Life insurance in China: Four priorities to transform the agency channel,” McKinsey & Company, September 2019

Life insurance product innovation: What insurers can learn from leading tech and consumer companies,” McKinsey & Company, January 2019

Rethinking US life insurance distribution, McKinsey & Company,” May 2016

Small commercial insurance: A bright spot in the US property-casualty market,” McKinsey & Company, March 2016

Agents of the future: The evolution of property and casualty insurance distribution,” McKinsey & Company, 2013


Harvard Business School

Princeton University
BSE, mechanical engineering