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Brad Mendelson

Senior Partner, Hong Kong
Leads the insurance work in Asia and serves insurers and other financial-services companies on strategy, operations, and transformations

About Brad

Based in Hong Kong, Brad leads our insurance work in Asia. He has deep experience in property and casualty and life insurance.

Examples of his recent client work include the following:

  • building a strategy for a global property-and-casualty and benefits broker, which incorporated the impact of international growth trends, technology, and potential disruptive attackers
  • designing and piloting a sales-force transformation for a North American insurance company, which included defining and rolling out new sales roles and rearchitecting the sales process to improve the quality and productivity of interactions with distributors
  • developing and implementing a profitability-improvement program with a global commercial carrier that realized technical improvements in underwriting and claims execution
  • implementing an enterprise-wide lean-management transformation that raised productivity by more than 20 percent and improved customer satisfaction and employee engagement
  • building a growth strategy for a group life carrier to generate top-line growth in the middle market and to expand margins through enhanced operational effectiveness

Published work

How digital and advanced analytics can boost growth in Asian insurance,” McKinsey & Company, November 2019

Life insurance in China: Four priorities to transform the agency channel,” McKinsey & Company, September 2019

Life insurance product innovation: What insurers can learn from leading tech and consumer companies,” McKinsey & Company, January 2019

Rethinking US life insurance distribution, McKinsey & Company,” May 2016

Small commercial insurance: A bright spot in the US property-casualty market,” McKinsey & Company, March 2016

Agents of the future: The evolution of property and casualty insurance distribution,” McKinsey & Company, 2013

Education

Harvard Business School
MBA

Princeton University
BSE, mechanical engineering