Digital & Analytics

AI and Generative AI

How we can help

Develop a gen AI transformation strategy and road map for your organization
Build and launch gen AI use cases to capture value
Scale gen AI use cases and drive adoption to unlock full potential

Case studies

Gen AI strategy
Developed a national gen AI strategy and use case road map for a G-20 country
Gen AI for customer experience
Proofs of concept for improved customer satisfaction, productivity, and employee experience at a European tax and customs authority
Gen AI for survey insight generation
Reduced time taken to analyze free-text workforce surveys at a major healthcare system

Let’s improve lives and livelihoods together

Featured capabilities

Blue waves in a circular pattern

Generative AI

Featured experts

Aldous Mitchell
PartnerNew York
Empowering government leaders with transformative solutions across digital, Gen AI, and service operations to enhance their organizational...
Björn Münstermann
Senior PartnerMunich
Is coleader of McKinsey's global work in insurance operations and technology, leads our public sector work in Germany and Austria...
Chiara Marcati
Leads large-scale transformations for organizations in the Middle East, leveraging advanced analytics and technology to accelerate...
Gayatri Shenai
PartnerNew York
Uses digital and analytics to help public- and private-sector institutions transform operational performance and improve competitive...
Hrishika Vuppala
Senior PartnerSouthern California
Leader in the global digital and analytics work for our Public Sector and Healthcare clients with a focus on driving innovative...
Natasha Stern
Works with clients in the private and public sectors on strategy, performance transformation, and deploying the power of digital...
Sameer Chowdhary
Serves healthcare organizations, including payers, integrated-delivery systems, and health systems on topics related to operational...
Thomas Weber
Helps public-sector and healthcare organizations on their paths to becoming data-driven and citizen-centric service providers

Featured insights

Image of digitally generated glass cubes connecting between each other.
Unlocking the potential of generative AI: Three key questions for government agencies
McKinsey and Cohere collaborate to transform clients with enterprise generative AI
Blog Post
McKinsey and Cohere collaborate to transform clients with enterprise generative AI
Light dots and lines evolve into a pattern of a human face and continue to stream off the the side in a moving grid pattern.
The economic potential of generative AI: The next productivity frontier
A researcher examines robotics equipment
Blog Post
McKinsey joins corporate affiliate program at Stanford HAI to bring AI and frontier tech to clients
McKinsey acquires Dandelion, a leader in MLOps technology
Blog Post
McKinsey acquires Iguazio, a leader in AI and machine-learning technology
photo finger touching screen
The potential value of AI—and how governments could look to capture it

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