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Natasha Stern

Partner, London
Works with clients in the private and public sectors on strategy, performance transformation, and effective use of advanced analytics to deliver long-term improved performance

About Natasha

Natasha has over 15 years of experience advising clients in the private and public sectors on their most pressing questions, ranging from strategy to operations transformation. She works closely with QuantumBlack, a McKinsey company focused on supporting clients to use data, analytics, and design to improve their business performance.

Recently, Natasha has focused on supporting insurance providers to make effective use of the available internal and external data to improve customer service and propositions as well as business performance.

Natasha has worked with many of the large hospitals in the United Kingdom and in Europe, helping them develop and implement strategies to achieve and sustain good financial, operational, and clinical quality performance.

Natasha has also worked with government departments to help them reduce expenditure without adversely affecting delivery of public policy and public services.

Published work

Hospital care in 2030,” McKinsey & Company, January 2020

The hospital is dead, long live the hospital!,” McKinsey & Company, May 2019

Escaping the turnaround trap,” McKinsey & Company, November 2017

In the cold light of day: 10 demanding tests for hospital strategy,” McKinsey & Company, February 2015


Harvard University, Kennedy School of Government
MA, public policy

University of Cambridge, Trinity College
BA, economics