Technological innovation, deregulation, slowing demand, and changing user expectations are opening up more and more opportunities for innovation, differentiation, and disruption in the utility sector and putting traditional operating models under stress.
Digital offers a new way of operating that optimizes performance across the entire value chain through step-change improvements in safety, customer satisfaction, compliance, reliability, and affordability.
Our work extends from quick, small-scale efforts—conducting a digital diagnostic or creating a functioning prototype to solve a business problem in a matter of weeks—to helping a utility reinvent its operations through agile working methods or build a whole new digital business from scratch.
We combine decades of service to the utility sector with extensive experience supporting leading companies from all industries as they rethink the art of the possible through digitization.
We are one of the world’s leading digital providers. We have more than 1,000 data analysts working across industries and capabilities, as well as McKinsey Digital Labs, with hundreds of product owners, architects, designers, and programmers who support our work with clients.
Drawing on our global client experience, we also develop tools such as Utilityx, an advanced-analytics solution taking users to the leading edge of asset management and predictive maintenance. Utilityx enables clients to optimize asset monitoring and inspection frequency, routine and corrective maintenance, and replacement decisions to deliver better uptime performance at lower cost.
Our digital expertise spans every step, from value-creation estimates, analytical modeling, and insight generation to rapid prototype development, “test and learn” pilots with customers, and final products. We work hand in hand with each client to source digital talent, build in-house capabilities, and create a digital enterprise fit for the energy future.
