Our programs to reinforce change can be deployed in a fully virtual format, including interactive virtual workshops, coaching, and fieldwork.
Expertise: Our more than 700 colleagues around the globe have a deep understanding of the capabilities needed to transform the commercial and customer experience for the long term.
Experience: Because we have designed and delivered hundreds of commercial transformations, we can develop learning journeys that build required skills in a repeatable, scalable way. Each journey takes learners through a proven set of experiences that change how they work, both individually and as a team.
Data and configuration: We diagnose which skills are needed and configure assets for a learning journey that can be deployed in just two to four weeks. Proprietary commercial tools such as our SalesDNA diagnostic for designing the customer experience supply benchmarked data.
Impact tracking: To help organizations capture value, our tools and assets measure the effectiveness of capability building.