Insights on Operations

The defining issue for global supply chains is now tariffs, testing resilience and leading companies to delay digital transformation in favor of fast, tactical moves.

As agentic AI begins to influence decisions at scale, forward-looking organizations need to reimagine governance, trust, and operating models—or risk falling behind.

A tailored, thoughtful combination of cutting-edge technologies, stronger contracting skills, and deep supply chain capabilities can get a new factory up and running—without costly delays.

When generative AI tools do the heavy lifting, companies can optimize their product portfolios faster and more effectively.

Process intelligence gives organizations a clear view of how work really happens, helping them uncover inefficiencies, streamline operations, and lay the foundation for success in an AI-powered future.

Productivity across sectors is slowing, and labor shortages persist. COOs are in an exceptional position to help their companies address these and other macro trends using AI.

A diverse, cross-functional McKinsey team helped a leading global organization in life science ingredients and specialty chemicals create and execute a sustainable roadmap for embedding digital and analytics into its DNA.

New analysis reveals how organizations can deliver sustained savings and long-term impact.

Macro challenges and gen AI are pushing procurement leaders to reimagine their organizations. Companies that can make the required shifts could unlock new value for the business.

Though new forces are helping AI scale faster—redefining customer operations—leaders caution against implementing for novelty’s sake and are keeping their focus on solving real customer pain points.

As a collaborative partner, AI is becoming an accelerator of product development, a transformer of product ideation and concept testing, and a force multiplier for engineers and R&D teams.

Slowing productivity growth in Europe keeps leaders awake at night. A better dawn can come—if businesses commit to major change.

The growth of the Global Lighthouse Network showcases the opportunities for Fourth Industrial Revolution technologies to make a positive impact for people and the planet.

Chow Woai Sheng explains how Agilent aims to advance exceptional science with next-generation technology to boost sustainable, agile, and resilient manufacturing.

Business and industrial customers want more from providers of aftermarket services. They’re not getting it yet.