Insights on Operations

The CEO: Architect of the new operations agenda

To thrive in a volatile and unpredictable postpandemic economy, companies need smarter, faster, more agile operations. That requires big changes—and commitment from the very top of the organization.

Value, speed, and scale: A new era for operations in Asia

– CEOs are embracing radical new approaches in business operations to rapidly scale growth. And Asia will be a dynamic proving ground.

Expand diversity among your suppliers—and add value to your organization

– Companies can unlock more value in their supplier diversity programs by including higher-growth sectors and promoting diversity across the business ecosystem.

Operational Resilience


Mastering the dual mission: Carbon and cost savings

– OEMs will need to move quickly to achieve their “dual-saving” ambition of reducing both total product emissions and... costs. A limited supply of low-carbon materials adds pressure to act now.

Future-proofing the supply chain

– With supply chains in the spotlight, three new long-term transformation priorities form a fresh focus for competitive advantage.

How virtual work is accelerating innovation

– The age of assuming that innovation requires physical proximity is over. Innovators are embracing a new model.

A better way to drive your business

– Integrated business planning is a well-known process, particularly among supply chain leaders. But in most companies, P&L... owners are missing out.

Learn more about the leadership agenda for Operations

Latest Insights


New operations management systems for a digital world

– Now is the time to redefine management disciplines with a modern tool kit powered by technology. The organizations that embark on this journey sooner will achieve the benefits from a culture of innovation.

How to manage the coming wave of investment in capital projects

– About $130 trillion is expected to flow into infrastructure upgrades over the next five years. How can companies spend that most efficiently?

Reaching net zero—what will it take?

– The quest for sustainability requires action on many fronts, with changes to supply networks, manufacturing processes, and business models.

Procurement for prosperity: How UK CPOs can navigate uncertainty and change

– To thrive in turbulent times, chief procurement officers can strengthen strategic foresight and innovation, nurture talent, and deliver social value.

Featured podcast


McKinsey Talks Operations Podcast

Cutting through the noise to transform strategy into lasting operations success

Special collections


The industrial revolution in services

– Weaving digital into the entire organization will require companies to raise their aspirations, expand their toolkits, and deliver impact across the board.

Building supply-chain resilience

– At a time when cost control is critical, a reimagination of supply chains can deliver the resilience and efficiency business needs for the next normal—if leaders make smart investments to minimize costly disruptions before they occur.

The care of one: Hyperpersonalization of customer care

– Hyperpersonalization will be the new proving ground in customer care. This compendium lays out four key drivers that organizations must be prepared to integrate by 2025.

Featured Videos

A new era for industrial R&D in Japan

Tokyo-based partners Hiroshi Odawara and André Rocha describe the challenges and opportunities for Japan’s industrial R&D, identifying the critical areas where businesses in Japan can focus to meet or exceed today’s highest-performing global R&D organizations.

How digital factories lead in the Fourth Industrial Revolution

McKinsey partner Enno de Boer and senior partner Katy George highlight research findings from the Global Lighthouse Network project and talk through the power of manufacturing innovation at scale.

Digital Manufacturing


Digital twins: The art of the possible in product development and beyond

– Digital representations of physical products are coming to life. Here’s how to make them work for you.

Capturing the true value of Industry 4.0

– With digital transformations notoriously difficult to scale up across factory networks, manufacturers may need to slow down to... get ahead in the race to implement Industry 4.0.

The mainstreaming of additive manufacturing

– After 40 years of development, what will it take for additive manufacturing to become more than a niche technology?

How businesses can drive growth through Industry 4.0

– Matteo Mancini, senior partner based in our Singapore office, explains the concept of ‘lighthouses’, McKinsey's collaboration... with the World Economic Forum on the Global Lighthouse Network, and the opportunities business leaders can capture to effectively utilize Industry 4.0 technologies.

Want to learn more about how we help clients in Operations?



Outsprinting the energy crisis

– High energy costs are hitting Europe’s industrial players hard. Bold action could protect margins today and make companies... cleaner, stronger, and more profitable for the future.

Full-potential procurement: Lessons amid inflation and volatility

– Procurement organizations are uniquely positioned to catalyze cross-functional actions that promote efficiency and resilience... in rapidly evolving market conditions.

Advanced tech elevates process modeling in batch-processing industries

– In high-volume batch-processing industries, reliable models of manufacturing processes can help companies cut production costs... while improving quality and performance.

Category management’s next horizon: How distributors can outperform

– As prices and customer expectations rise, category management separates distribution leaders from laggards.

Building the net-zero workforce

– A four-step strategy can help enable the next generation of industry workers to deliver the net-zero portfolio.

Built to last: An interview with Jennifer Lin of Trimble

– Trimble’s chief platform officer discusses how becoming more tech-forward will help the industry become more sustainable,... efficient, and attractive to younger generations.

Closing labor gaps to revitalize US infrastructure

– US construction projects are short-staffed today, and the problem is set to get worse. Here’s what the sector can do to... close the gap

Infrastructure leaders need new capabilities to move toward net-zero emissions

– As the infrastructure sector increases its focus on sustainability, leaders must acquire and hone capabilities to manage new complexities... in delivering projects on time and within budget.

Introduction: June 2022

– Halfway through 2022, it’s clear that the global supply chain is still recovering.

News from the Global Infrastructure Initiative: June 2022

– Welcome to the June 2022 edition of Voices on Infrastructure, which focuses on building resilient infrastructure supply... chains.

Finding hidden value with order-to-cash optimization

– Too often, organizations lose significant value in order-to-cash and inside-sales operations. A deeper understanding of process... break points can unlock significant hidden opportunity.
Sorry, we couldn't find any results. Try removing some filters.

Fourth Industrial Revolution Technologies are shaping the future of production

The Global Lighthouse Network of organizations are demonstrating how to capture their full potential.

Connect with our Operations Practice