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Tom Welchman


Leads digital and analytics assets for the People & Organizational Performance Practice; helps executives design and implement “future-proof” organizations for enhanced organizational health, performance improvement, and growth

Tom is a partner in McKinsey’s People & Organizational Performance Practice and a leader of our transformation solutions group. He combines over a decade of advisory experience with global leadership of the firm’s digital and analytics products for operating model and talent work.

Tom brings leading-edge knowledge and pattern recognition in organizational design, transformation, and analytics to address his clients’ challenges. Using his expertise, he counsels clients in multiple sectors, particularly telecom, media, and insurance.

Examples of his recent client work include the following:

  • applying traditional organizational design, zero-based budgeting, and agile approaches to redesign operating models in more than 15 major organizations
  • diagnosing and embedding behavioral change in more than 100 transformations, helping to create new performance-sustaining habits
  • deploying advanced analytics in strategic workforce planning to deliver a new talent strategy that helped a bank build its workforce of the future

Tom is a lead facilitator for McKinsey’s Change Leaders Forum and a guest speaker at INSEAD on organizational analytics. He also acts as regular faculty at the Marketing Academy’s fellowship program for chief marketing officers looking to transition to CEO roles.

Before joining McKinsey, Tom worked as an engagement manager at a strategy-consulting company, focusing mainly on corporate strategy, leadership, and analytics in the healthcare sector.

Published work

Today’s industrial revolution calls for an organization to match”, McKinsey & Company, July 2024

Banking on the ‘soft stuff’,” McKinsey & Company, September 2021

Operating model transformations: Not all elements are created equal,” blog entry, McKinsey & Company, September 2021

Why insurers should embrace remote work,” McKinsey & Company, April 2021

Three important questions for the future of remote work,” McKinsey & Company, July 2020

The future of work: Reskilling and remote working to recover in the ‘next normal’,” McKinsey & Company, July 2020

Infusing tech talent into the UK insurance industry,” McKinsey & Company, March 2020

Confronting overconfidence in talent strategy, management, and development,” McKinsey & Company, June 2019

Avoid leadership blind spots by asking the crowd,” McKinsey & Company, December 2018

How to identify the right ‘spans of control’ for your organization,” McKinsey & Company, December 2017

Past experience

Monitor Deloitte
Engagement manager


University of Cambridge
MPhil, economics
MA, economics