Rasagya is an associate partner in McKinsey’s Industrials & Electronics and Operations Practices. Her client work spans industrial companies, suppliers, and distributors. She focuses on transformations enabled by end-to-end process simplification, operating model redesign, and application of digital and analytics.
Examples of Rasagya’s recent client work include the following:
- helping a leading supplier transform operating model to be 20 percent more efficient
- assisting a distributor as it shaped strategy for digital and analytics-based sales enablement to gain revenue and cost upside while improving customer experience
- helping a manufacturer develop an omnichannel customer service system to gain efficiencies and ensure a more consistent customer experience
Rasagya coaches, advises, and raises the ambition on transformations focused on margin improvement, meeting the rising bar on B2B customer experience, large scale operating model redesign, and the simplification of legacy or immature processes to improve business outcomes.